Hvordan reportere en bug

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This page is a translated version of the page How to report a bug and the translation is 30% complete.

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shortcut: BUGREPORT

Disse veiledningene forklarer hvordan å skrive en god bug rapport eller en forbedrings funksjon i Wikimedia's bugtracker (se Phabricator for mer informasjon). Effektive bug rapporter er mest sannsynlig for å bli fikset.

Bug rapporter må bli skrevet på engelsk. Vis du ikke kan skrive engelsk godt nok, prøv å oversett med Google Oversetter.

Hurtig rekommendasjoner for rapporter

  • Vær nøyaktig
  • Vær klar: Forklar hvordan man kan skape problemet, steg for steg, så andre kan skape det samme problemet
  • Inkluder bare ett problem per rapport

Før du gjør noe som helst

Kan du skape problemet på nytt ?

Prøv å reproduser ditt problem ved å bruke en lingnende verson av programmet, for å se om det har allerede blitt fikset. Vis problemet er på en av wiki sidene som for eksempel Wikipedia kan du prøve å teste det seneste versonen av programmet på test2.wikipedia.org

Har noen andre allerede rapportert problemet?

Use the search box of Wikimedia's bugtracker to see if your bug has already been reported, or the feature requested. You can also perform more advanced searches on the advanced search page.

If you are unsure whether a bug has already been reported, you should report the bug. It is better to have duplicate bugs than it is to have unreported bugs.

Rapportere et nytt problem eller en funksjons forespørsel

Vis du har møtt på et problem i en senere verson og ingen andre ser ut til å rapportert det, så :

  1. Go to phabricator.wikimedia.org and click "Tasks & bugs" in the side bar.
  2. Choose "Create task" in the upper right corner.
  3. Du vil bli spurt om å logge inn (eller registrere) vis du ikke allerede har gjort det (Se "Why must i reguster? ").
  4. Fyll ut ivertfall følgene felt:
    • Title: A short one-sentence summary that explains the problem (not your suggested solution).
      • Bra: "Selecting gender is not functional."
      • Dårlig: "Software crashes."
    • Assigned to: You should ignore this field: Developers will set an assignee when they plan to work on the task.
    • Description: Full details of the issue, giving as much detail as possible. This can include:
      • For bugs:
        • Steps to Reproduce: Minimized, easy-to-follow steps that will trigger the described problem. Include any special setup steps.
          Eksempel:
          1. Go to https://en.wikipedia.org with Internet Explorer version 10.0;
          2. Make sure you are logged in;
          3. Select "My Preferences" menu;
          4. Go to "Gender" and select female gender from box list;
          5. Click "Save" button.
        • Actual Results: What the application did after performing the above steps.
          Eksempel:
          "There is no female gender in front of my user name."
        • Expected Results: What the application should have done, if there was no bug.
          Eksempel:
          "My gender is shown in front of my user name."
      • For feature requests:
        • A description of what you would like to achieve, and why. A user story is an effective way of conveying this.
          Eksempel:
          "As a new editor, I would like to be acknowledged for my contribution to the project, so that I feel welcomed and valued"
      • Please also provide any other information that might be useful, such as:
        • the web browsers, skins, or computer systems you've seen the bug on;
        • links or diffs to one or more pages where you encountered the bug; or
        • whether the problem appears every time, only occasionally, only on certain pages, or only in specific circumstances.
    • To attach a log file or screenshot (but make sure that no confidential data is included or shown), click the Upload File button (a cloud with an arrow) in the tool bar of the Description field.
    • Velg det produktet hvor du har funnet problemet:
      • Projects are how developers find tasks to work on. To identify the right project(s), use the search function (in the top right) to find its description.
      • Dette kan være for eksempel MediaWiki-General-or-Unknown for wiki-programmet i seg selv, eller Wikimedia-Site-Requests for konfigurerings-forandringer på Wikimedia Wiki sider.MediaWiki-General-or-UnknownWikimedia-Site-RequestsMediaWiki-General-or-Unknown
    • Subscribers: You should ignore this field: If you know specific users who will be interested in getting notified of this task you can add them here.

Check if your report is complete, then press the "Create Task" button. Your report will now be in the database and somebody will hopefully take a look at it soon.

The priority for the task will be set by developers who plan to work on the task (see Setting priorities).

That's all! Thanks for your help to improve MediaWiki and Wikimedia projects!

Reporting a JavaScript bug

See also: Help:Locating broken scripts

When you encounter a bug that may be related to JavaScript, do your best to identify error messages and copy them into the bug report.

It's especially important to provide all the information you have, because even the system administrators will have zero access to any error log. If you are unsure whether a feature you are using is based on JavaScript, try disabling JavaScript.

It's always helpful to include a screenshot with your report. It's often the easiest way to identify which feature you're talking about, and can often provide information which can help narrow down the error. Take care to hide any information you don't want to share, like other open browsers tabs or minimised chat windows.

If the problem is in the code of a user script or gadget itself, then Phabricator might not be the place where the problem will get handled.[1] Someone might redirect you to the talk page of the script (if the problematic script is identified).

Reporting a connectivity issue

If you are having difficulties reaching a Wikimedia website at all (slow internet connection etc.), please follow wikitech:Reporting a connectivity issue.

Reporting a login problem

If you are having problems logging into your account, please follow Manual:How to debug/Login problems.

Se også

  • phab:T85433