Project:Support desk

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vde   Welcome to's Support desk, where you can ask MediaWiki questions!

There are also other places where to askCommunication: IRCCommunication#Chat, mailing listsMailing lists, Q&A etc.

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    • Database
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Poppisue (talkcontribs)

When I try to embed image and click upload, it is doing nothing. This is while writing in Media Wiki Talk. Using Chrome Browser OS Windows 10

MarkAHershberger (talkcontribs)

It isn't clear what you are trying to do, or where you are trying to do it.

Could you provide more details of what you're doing and point to the wiki if it is public?

Poppisue (talkcontribs)

Well when you are writing a talk page it offers the option to upload and embed an image in the document, but it doesn't work on Chrome or IE

Poppisue (talkcontribs)

And, I do not see my talk document I spent so much time writing. Am I looking in the wrong place?

Reply to "Image Embed"

Error Establishing Database Connection From Landing Page

Wildcat0810 (talkcontribs)

My url is "". But when users put that into the browser, the response that returns is "Error Establishing Database Connection".

When I send people to "" everything works as expected.

I've created the permanent redirect from "" to "" in my hosting account but that hasn't helped.

Any suggestions on how to remediate this issue?

Reply to "Error Establishing Database Connection From Landing Page"
Brimar (talkcontribs)

In my Tab preferences I don't see tab notification.

How I can do to visualize and configure it to receive email notification for evry changes pages upload..


MarkAHershberger (talkcontribs)

You could install the Extension:Echo to get the notifications tab.

Being notified for every upload is not straight-forward, but see Manual:$wgUsersNotifiedOnAllChanges

Brimar (talkcontribs)

thanks I'll do it

Brimar (talkcontribs)

Sorry Mark I'm tryng to install Extension:Echo, but the file I find in the Extension:Echo to update the database is updateEchoSchemaForSuppression.php and not update.php. Is it the same?

Reply to "Preferences: Notification"

Could not create directory "mwstore://local-backend/local-public/5/52".

Saverid (talkcontribs)

an error, when i upload Could not create directory "mwstore://local-backend/local-public/5/52". how to resolve ?

MarkAHershberger (talkcontribs)

You need to check your permissions on the images sub directory and make sure your web server can write to it. See Manual:$wgEnableUploads. As noted there,

Note: When enabling file uploads, you must also make the images directory writable by the web server, otherwise you will just see an error such as failed to open stream: Operation not permitted. (talkcontribs)

I've verified images directory permissions and enabled uploads in LocalSetting.php. I'm still not able to upload images/files.

Reply to "Could not create directory "mwstore://local-backend/local-public/5/52"."
Andygreten (talkcontribs)

First-time post, so forgive the naivete.

Autocomplete (search suggestions) has stopped working on our wiki ever since I made my first edit to LocalSettings.php (added $wgUrlProtocols[] = "file://";

MediaWiki version: 1.23.0

PHP: 5.5.13 (cgi-fcgi)

MySQL: 5.6.19-log

Andygreten (talkcontribs)

I should add, I undid the edit, and Autocomplete didn't come back -- so I'm assuming the problem is elsewhere. Thanks.

Reply to "Autocomplete stopped working" (talkcontribs)

Hi, I got the musician Infobox to display correctly after exporting it from wikipedia and importing it to my installation. Unfortunately I just realized it's in english; so totally useless for my project. Fortunately there's a french version of all the templates I need on fr.wikipedia!

I've imported it to my site and it doesn't show up correctly.

Link to my site for example:

I've tried the given example on the Infobox Musique (artiste) page and also a customized one from another band page which both doesn't work.

I've tried importing a bunch of templates and it's still not working and I'm out of idea.

Your help is greatly appreciated!

MarkAHershberger (talkcontribs)

It looks like everything is correct, but the layout is wrong. If that is the case, you should probably copy what you need (or all of) (talkcontribs)

Thanks it's now working. I'm afraid I had the english common.css sheet instead of the french one.

Is there any possible issues that my site slows down because I've imported a load of english useless templates I'll never use?

Where can I delete them?


Reply to "Infobox display issue"

Where to report bad language translation?

TiriPon (talkcontribs)

That is what I entered in Google. I can't seem to be able to find the proper way to report this.

I just installed mediawiki 1.28.0 and chose frc- françias cadien for the Wiki language.

After finishing the setup and starting using my wiki I stumbled upon a very obvious huge mistake: the word espécial everywhere instead of spécial.

This is the kind of mistake that urgently needs to be corrected. I am not going to work on my wiki as long as this mistake has not been fixed.

Thanks in advance for helping me.

Malyacko (talkcontribs)

The translation of the namespace NS_SPECIAL is in the corresponding language file under languages/messages/Messages***.php . Translations are (mostly) handled on

TiriPon (talkcontribs)

Thanks for this information. I went there but I still can't report anything. It is not letting me edit the discussion page nor login in nor create an account.

Reply to "Where to report bad language translation?" (talkcontribs)


I'm trying to use the Vector skin but it seems that it won't fully "load" up all the css files, All the other skins worksjust fine but not Vector.

When i do the following

I get these error messages:

Problematic modules: {"":"missing","ext.smw.tooltip.styles":"missing"}

I have no idea what I could do to fix this, I've tried multiple solutions online in vain.

MarkAHershberger (talkcontribs)

I can't see what version of Semantic MediaWiki you have installed, but that extension seems to be the problem. What happens if you disable it?

Kghbln (talkcontribs)

Two things come to my mind here: Either $wgServer is set to something else than

$wgServer = '';

in your "LocalSettings.php" file or you did not add

enableSemantics( );

to your "LocalSettings.php" file when installing Semantic MediaWiki.

Reply to "Vector skin not working"

How to implement a support Q&A section like this 'Project:Support desk' on a mediawiki install?

LucaPost (talkcontribs)

How to implement a support Q&A section like this 'Project:Support desk' on a mediawiki install?

the GUI doesn't seem to be the product of a single Extension, is it possible to add such a section to 'my' mediawiki Wiki ??


MarkAHershberger (talkcontribs)

You can use Extension:Flow to implement this sort of discussion.

Reply to "How to implement a support Q&A section like this 'Project:Support desk' on a mediawiki install?"
Josemoya (talkcontribs)


I've set up a small private webpage on different versions of vampires on literatura and comic, and I've used a private wikimedia install in order to use redirections, categories and templates.

Today I've found a page including a category that is not reflected in the category page

(As an example, say "Dracula (novel)" links to "Category:Vampires affected by garlic flowers", but "Category:Vampires affected by garlic flowers" does not contain "Dracula (novel)").

After editing and saving the "Dracula (novel)" page, the wrong category was updated and refreshed, but I want to make sure all categories are refreshed so I don't find new bad formed category listings.

Is there a way to refresh all categories? (adding "purge" did not work).----19:23, 21 March 2017 (UTC)~

MarkAHershberger (talkcontribs)

You should look at your job queue and figure out a way to get it to run regularly.

Reply to "Refresh all categories"