Project talk:Support desk

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This page is only for discussion about the Support desk page.


1 (2006–2008)
2 (2008–2010)

Please don't post requests for support on this talk page, do that on the actual Support desk instead.

Previous discussion was archived at Project talk:Support desk/Archive 1 on 2016-09-21.

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Changing MathML font size to match surrounding text

Odevices (talkcontribs)

I noticed that Wikipedia does a good job rendering formulas so that their size matches the surrounding text.

However, a default MediaWiki install with the Math extension render formulas substantially larger than the surrounding text:

How can one alter the rendered font size of MathML?

MarkAHershberger (talkcontribs)

I don't have an immediate answer for your question ("How can one alter the rendered font size of MathML?") but I will point out that Wikipedia is using mathoid which is not part of the default MW install with the Math extension.

Reply to "Changing MathML font size to match surrounding text"

Error with MobileFrontend

Summary by MarkAHershberger

corrupted download, fixed by re-downloading.

Antimalwareprogram (talkcontribs)

I get this full error log version 1.29.1: Only when mobile front end is enabled:

[db99bfb7fb2c5122cb162fb4] /mediawiki-1.29.1/ MWException from line 561 of /misc/26/000/343/282/2/user/web/ LocalisationCache::readJSONFile: Invalid JSON file: /misc/26/000/343/282/2/user/web/ /misc/26/000/343/282/2/user/web/ LocalisationCache->readJSONFile(string)#1 /misc/26/000/343/282/2/user/web/ LocalisationCache->recache(string)#2 /misc/26/000/343/282/2/user/web/ LocalisationCache->initLanguage(string)#3 /misc/26/000/343/282/2/user/web/ LocalisationCache->loadSubitem(string, string, string)#4 /misc/26/000/343/282/2/user/web/ LocalisationCache->getSubitem(string, string, string)#5 /misc/26/000/343/282/2/user/web/ Language->getMessage(string)#6 /misc/26/000/343/282/2/user/web/ MessageCache->getMessageForLang(Language, string, boolean, array)#7 /misc/26/000/343/282/2/user/web/ MessageCache->getMessageFromFallbackChain(Language, string, boolean)#8 /misc/26/000/343/282/2/user/web/ MessageCache->get(string, boolean, Language)#9 /misc/26/000/343/282/2/user/web/ Message->fetchMessage()#10 /misc/26/000/343/282/2/user/web/ Message->toString(string)#11 /misc/26/000/343/282/2/user/web/ Message->text()#12 /misc/26/000/343/282/2/user/web/ MalformedTitleException->__construct(string, string)#13 /misc/26/000/343/282/2/user/web/ MediaWikiTitleCodec->splitTitleString(string, integer)#14 /misc/26/000/343/282/2/user/web/ Title->secureAndSplit()#15 /misc/26/000/343/282/2/user/web/ Title::newFromURL(NULL)#16 /misc/26/000/343/282/2/user/web/ MediaWiki->parseTitle()#17 /misc/26/000/343/282/2/user/web/ MediaWiki->getTitle()#18 /misc/26/000/343/282/2/user/web/ MediaWiki->main()#19 /misc/26/000/343/282/2/user/web/ MediaWiki->run()#20 {main}
MarkAHershberger (talkcontribs)

The problem is a corrupted en.json file. You can see this from this bit of the message:

Invalid JSON file: .../extensions/MobileFrontend/i18n/en.json

See if you can re-download MobileFrontend to fix the problem.

Antimalwareprogram (talkcontribs)

Thank you! It works now!

Mediawiki installation not getting launched

Sudhirojha (talkcontribs)

when i access this link on browser,

it just shows the php text and php is not getting executed.


Osnard (talkcontribs)

Hi! In that case your webserver is not configured properly. Have a look at

Reply to "Mediawiki installation not getting launched"
AmazingTrans (talkcontribs)

Is there anyway to link an internal link where it bring me straight to the pdf file, instead of the page that contains the link of the pdf file? i have tried: file:MynewFile.pdf

But it brings me to the page that has the MynewFile.pdf.

TheDJ (talkcontribs)

Use [[Media:]] instead. This is mentioned on Help:Links.

No My Watchlist showing up for non admin user

Tips luo (talkcontribs)

I am struggling in letting the non admin users to see and manage their watchlists.

If I log on with non admin users, I can see only two buttons on the upper right corner, one is the username and another is Log out. There is no My Watchlist and other buttons. If I click the username, it will display a page showing Permission Error. Accessing directly also display Permission Error.

Admin users don't have this issue.

How can I fix the problem? Thanks.

MarkAHershberger (talkcontribs)

What are the settings for wgGroupPermissions?

If you add

 $wgGroupPermissions['user']['editmywatchlist']= true;

to your LocalSettings.php does that help?

Migration of 1000 files from sharepoint to mediawiki.

3 (talkcontribs)

we have to migrate 1000 files from sharepint to mediawiki as content(like wiki page) not as link.

Is there any way to do this?

Moreover file format may be pdf,ppt,excel and docx.

So need to do migration in bulk in mediawiki as automated process.

Osnard (talkcontribs)

If you want to upload all those files I recommend using the ImportImages.php maintenance script of MediaWiki. Be aware that MediaWiki does not allow the creation of sub directories within its file repo. In a first step you will need to fetch the files from SharePoint and put them all into one directory. You might have to resolve naming conflicts, e.g. "sharepoint/Website1/Lib/Some_File.docx" --> "mediawiki/Website1_Lib_Some_File.docx", "sharepoint/Website2/Lib/Some_File.docx" --> "mediawiki/Website2_Lib_Some_File.docx"

If you want to actually convert the files to wiki pages you might want to hire someone. See Professional_development_and_consulting.

This comment was hidden by MacFan4000 (history)
2601:243:0:3D59:FDFD:480B:8470:3B56 (talkcontribs)

Hello community, I was hoping to solve this issue: I am writing a custom skin and I need to style the mw-body-content to be a fixed width, however I only want to apply this fixed width style on one page.

I have tried searching for the page via ftp in my server files however I cannot find the .php file containing the template html with the classname "mw-body-content" I figure if I can find it in the source code, I can add a unique identifier (i.e. a CSS "id") and then style it in my skins style.css file.

If someone could provide some help it would be much appreciated.



Wargo (talkcontribs)

If by "page" you mean wiki page, body tag has class "page-TITLE" so you can use rules like .page-How_to_contribute #column-content.

AmazingTrans (talkcontribs)

1) is there any way to search topics that have been question in project talk: support desk?

2) Is there any way to find where is my post that i have posted?

TheDJ (talkcontribs)

1) Unfortunately not.. Which is rather problematic indeed.

2) Yes, At the top right of the page, you will find your account name and to the right of it a link contributions. This will allow you to find everything that you ever contributed to the website.

Who's going to add a logo for a brand page?

Janeyclare (talkcontribs)

Hi! This is my first day in Wiki. I tried to edit a page, and add a logo for that page. As I'm not one of the autoconfirmed users, administrators or confirmed users, I don't have the permission to achieve that. I'd like to know who can help with this? Thank you!

Ciencia Al Poder (talkcontribs)

If the page is protected, you can request an edit on the talk page. A user that sees it can update the article with your indications.

Janeyclare (talkcontribs)

This page is not protected. Can I invite an user to help with that?

Ciencia Al Poder (talkcontribs)

If the page is not protected, I fail to understand why you said "I don't have the permission to achieve that"

Janeyclare (talkcontribs)

I tried to upload a logo bu clicking organization logo upload form, but I was told that "You do not have permission to upload this file, for the following reason: The action you have requested is limited to users in one of the groups: Autoconfirmed usersAdministratorsConfirmed users.".

Tropicalkitty (talkcontribs)

You need to wait a few days.

Janeyclare (talkcontribs)

Am I right to upload a logo through organization logo upload form?  

Ciencia Al Poder (talkcontribs)

> Am I right to upload a logo

Yes, if the file meets all the conditions described on the upload form.

As Tropicalkitty said, you need to wait a few days. As the autoconfirmed users page says: most English Wikipedia user accounts that are more than four days old and have made at least 10 edits (including deleted ones) are considered autoconfirmed

Janeyclare (talkcontribs)

Okay. That makes sense. Thank you!

how to enter a services ticket

Summary by MarkAHershberger


It isn't clear what you mean, but on the off chance that you mean you want something done with MediaWiki, you can file a Phabricator ticket.

MartinezElo (talkcontribs)

how to enter a services ticket

MarkAHershberger (talkcontribs)

It isn't clear what you mean, but on the off chance that you mean you want something done with MediaWiki, you can file a Phabricator ticket.