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Call for submissions for the Community Growth space at Wikimania 2019

1
MediaWiki message delivery (talkcontribs)

Welcome to a special newsletter from the Growth team! This special newsletter is not about Wikimedia Foundation Growth team projects. Instead, it is a call for submissions for the Community Growth space at Wikimania 2019. We think that many people who receive this newsletter may have something valuable to contribute to this space at Wikimania. We haven't translated the newsletter, because Wikimania's language is English.

Please see below for the message from the organizers of the Community Growth space at Wikimania.

---

Wikimania 2019 is organized into 19 “spaces”, which are all accepting proposals for sessions. This message comes from the team organizing the Community Growth space.

Since you are interested b Growth team projects, and potentially involved in welcoming newcomers initiatives on your wiki, we would like to invite you to submit a proposal to the Community Growth space because of the actions you’ve done around newcomers on wikis. The deadline for submission is June 1. See below for Community Growth submission topics and session formats. Topics and sessions have to be in English.

In the Community Growth space, we will come together for discussions, presentations, and workshops that address these questions:

  • What is and is not working around attracting and retaining newcomers?
  • How should Wikimedia activities evolve to help communities grow and flourish?
  • How should our technology and culture evolve to help new populations to come online, participate and become community members?

Recommended topics: please see this link for the list for the list of recommended topics. If you do not plan to submit a proposal, you can also suggest additional topics here. If your topic does not fit into our space, remember that there are 18 other spaces that could welcome you sharing your knowledge and perspective.

Types of session. We prefer sessions that are participatory, interactive, promote conversations, and give a voice to parts of our movement that are heard less often. Please see this link for the list of recommended session formats.

Poster submissions. Posters are also a good way to introduce a topic, or show some results of an action. Please consider submitting one!

More information about the Community Growth space, topics, and submission formats is available on the proposal page.

Please submit your proposal. The reviews will happen at the beginning of June.

If you have questions about Wikimania in general, please ask them on the Wikimania wiki.

On behalf of the Community Growth leadership team, Trizek (WMF), 11:44, 16 May 2019 (UTC)

Reply to "Call for submissions for the Community Growth space at Wikimania 2019"
Wladek92 (talkcontribs)
L’étoile du travail d’équipe
Thanks for your immediate help. Christian Wia (talk) 18:19, 6 May 2019 (UTC)
Jdforrester (WMF) (talkcontribs)

Je vous en prie. :-)

Reply to "Une étoile pour vous !"

increasing abuse of installations of wikimedia application

3
Summary by Billinghurst

moved to phab:T222536

Billinghurst (talkcontribs)

Hi James. I wished to leave an observation for the developer community, and not exactly sure of the best place to leave it with regard to the default installation of mediawiki.

In a role of looking at spam activity at WMF wikis, I am now seeing that there are many mediawiki-installed wikis across the web that are becoming spambot-infested eg. planet-nomads-wiki.com, and they are either purposefully setup to be targets for spambots, or they are set up and left by whomever installed them. Either way, their abuse is being leveraged to spam, and proliferate spam. I am guessing that they are just default installations of mediawiki, and that the spambots are just able to work their "magic" without much difficulty.

It would seem to me though that our default configuration of mediawiki that is packaged is allowing for this easy abuse of wikis. I would like to see the developer community have a conversation about whether such an open and abusable/misusable configuration is truly in the best interests of wikis, and the secure web. Might there be a better default configuration that could be packaged/utilised to enable less abuse of mediawiki application?

I have started to blacklist numbers of these wikis after investigation that they are abused and that they are otherwise unmanaged. Predominantly these wikis have just been set up with a default administrator account (admin/crat) and these accounts have next to no activity.

Jdforrester (WMF) (talkcontribs)

Hey @Billinghurst, that's an interesting point; thank you for highlighting it. I'm not sure who would be best-placed to run such a conversation, but @CCicalese (WMF) as product owner of MediaWiki itself likely has a few ideas.

Billinghurst (talkcontribs)
MediaWiki message delivery (talkcontribs)

16:19, 29 April 2019 (UTC)

Reply to "Growth team updates #7"
Steelpillow (talkcontribs)

First, my apologies if you found profanity where I wrote none. I used no profane words at Talk:Reading/Web/PDF Functionality. In UK law, any such implications of my actual phrasing are in the mind of the reader. On the other hand, overtly explicit words are often allowed in Wikipedia discussions. If I have broken any mores of the perahps distinct MediaWiki community, then I must apologise unreservedly for my ignorance. But "spread profanity" I did not.

But you made other accusations which I find disturbing and puzzling.

I have been contributing to Talk:Reading/Web/PDF Functionality for a time measured in years. To characterise me in perjorative manner as just "showing up" there is absurd, especially when it was you who did so.

I did indeed explain my concern, it was you who lacked the knowledge to understand what I was saying, as you later explained.

You claimed to be "interested", asked for a link, and found it "curious". Forgive me, but how am I supposed to know from such a response that our Lead Product Manager, Contributors, can nevertheless disclaim all involvement in a contributor tool such as book creation?

I reply to you here because it has nothing to do with the topic in question, yet it seems wrong that such bizarre accusations as yours go unanswered. Steelpillow (talk) 19:49, 12 April 2019 (UTC)

Jdforrester (WMF) (talkcontribs)

I'm confused. Given that you bring up UK law, what do you think is heard in the mind of your audience when you repeatedly scream "WTF" online? Are you aware of the Public Order Act 1986 and how section 5 has been interpreted?

My review of your comments was to solely to determine whether to block your account for violation of the Code of Conduct, which is binding on all participants on this wiki. Your aggressive tone on following me to my talk page is going a long way towards convincing me I was wrong to hold back.

I am not LPM for Contributors, and haven't been for over a year, sorry.

Steelpillow (talkcontribs)

Please note the Code of Conduct, reproduced below, with respect to personal attacks, deliberate intimidation and derogatory comments. I would ask you to be more respectful of your volunteer colleagues in the future, and to ensure that information about your paid position remains up-to-date. Thank you. I shall not be watching for your reply. Steelpillow (talk) 08:26, 13 April 2019 (UTC)

"Unacceptable behavior

"Harassment and other types of inappropriate behavior are unacceptable in all public and private Wikimedia technical spaces. Examples include but are not limited to:

"* Personal attacks, violence, threats of violence, or deliberate intimidation.

"* Offensive, derogatory, or discriminatory comments."

Reply to "False accusations"
Wladek92 (talkcontribs)
L’étoile d’actes de gentillesse divers
good help hints ! Christian Wia (talk) 23:35, 22 March 2019 (UTC)
Jdforrester (WMF) (talkcontribs)

Merci, Monsieur. Mon plaisir.

MediaWiki message delivery (talkcontribs)

18:19, 18 March 2019 (UTC)

Reply to "Growth team updates #6"
MediaWiki message delivery (talkcontribs)

Welcome to the fifth newsletter for the new Growth team!  

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

New projects for discussion

We began the "Personalized first day" project with the welcome survey so that we could gather information about what newcomers are trying to accomplish. The next step is to use that information to create experiences that help the newcomers accomplish their goal – actually personalizing their first day. We asked for community thoughts in the previous newsletter, and after discussing with community members and amongst our team, we are now planning two projects as next steps: "engagement emails" and "newcomer homepage".

  • Engagement emails: this project was first discussed positively by community members here back in September 2018, and the team how has bandwidth to pursue it. The idea is that newcomers who leave the wiki don't get encouraged to return to the wiki and edit. We can engage them through emails that send them the specific information they need to be successful – such as contact from a mentor, the impact of their edits, or task recommendations. Please read over the project page, and comment on its discussion page with any ideas, questions, or concerns. Do you think this is a good idea? Where could we go wrong?
  • Newcomer homepage: we developed the idea for this project after analyzing the data from the welcome survey and EditorJourney datasets. We saw that many newcomers seem to be looking for a place to get started – a place that collects their past work, options for future work, and ways to learn more. We can build this place, and it can connect to the engagement emails. The content of both could be guided by what newcomers say they need during their welcome survey, and contain things like contact from a mentor, impact of their edits, or task recommendations. Please read over the project page, and comment on its discussion page with any ideas, questions, or concerns. Do you think this is a good idea? Where could we go wrong?

Initial reports on newcomer activity

We have published initial reports on each of the team's first two projects. These reports give the basic numbers from each project, and there are many more questions we will continue to answer in future reports. We're excited about these initial findings. They have already helped us define and design parts of our future projects.

  • Welcome survey: the initial report on welcome survey responses is available here. Some of the main findings:
    • Most users respond to the survey, giving it high response rates of 67% and 62% in Czech and Korean Wikipedias, respectively.
    • The survey does not cause newcomers to be less likely to edit.
    • The most common reason for creating an account in Korean Wikipedia is to read articles—not for editing—with 29% of Korean users giving that responses.
    • Large numbers of respondents said they are interested in being contacted to get help with editing: 36% in Czech and 53% in Korean.
  • Understanding first day: the initial report on what newcomers do on their first day is available here. Some of the main findings:
    • Large numbers of users view help or policy pages on their first day: 42% in Czech and 28% in Korean.
    • Large numbers of users view their own User or User Talk page on their first day: 34% in Czech and 39% in Korean.
    • A majority of new users open an editor on their first day – but about a quarter of them do not go on to save an edit during that time.

Help panel deployment

The help panel was deployed in Czech and Korean Wikipedias on January 10. Over the past four weeks:

  • About 400 newcomers in each wiki have seen the help panel button.
  • About 20% of them open up the help panel.
  • About 50% of those who open it up click on one of the links.
  • About 5% of Czech users ask questions, and about 1% of Korean users ask questions.

We think that the 20% open rate and 50% click rate are strong numbers, showing that a lot of people are looking for help, and many want to help themselves by looking at help pages. The somewhat lower numbers of asking questions (especially in Korean Wikipedia) has caused us to consider new features to allow people to help themselves. We're going to be adding a search bar to the help panel next, which will allow users to type a search that only looks for pages in the Help and Wikipedia namespaces.

How to create a good feedback page?

What is the way to built a good help page? What blocks you when writing an help page? Your replies will help to create better help contents to newcomers, that would be used on Help panel.

Growth team's newsletter prepared by the Growth team and posted by bot, 14:15, 13 February 2019 (UTC) • Give feedbackSubscribe or unsubscribe.

Reply to "Growth team updates #5"
MediaWiki message delivery (talkcontribs)

Welcome to the fourth newsletter for the new Growth team!  

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

We need your feedback!

We have two requests for community members:

  1. Now that data is coming in for the welcome survey, we are planning how to use that data to personalize the newcomer's first day. See our current thoughts here, and join the conversation here.
  2. Try out the help panel's interactive prototype, and read about how we're planning to roll it out, and post any thoughts or reactions here.

Two Growth team projects have been deployed (detailed updates here)

  • Personalized first day (welcome survey) was deployed on November 20 on both Czech and Korean Wikipedias.
    • The survey is now being shown to half of new users (A/B test). Responses are being recorded in the database. We'll report on initial results during December.
    • We are planning to test a second version of the survey, called "Variation C", which we think will maximize the number of users who complete the survey and stay on the wiki.
    • The original objective of this project was to give newcomers the materials they need to achieve their goals, and so now we are currently planning how we will use the information collected in the welcome survey to personalize the newcomer's experience. We hope community members will read our current thinking and join the conversation here. Some of the plans we are considering include:
      • Making it easy for newcomers to see editing activity around the topic areas in which they indicated that they're interested.
      • Connecting interested newcomers to experienced editors.
      • Surfacing the help content most relevant to the reason for which the newcomers created their accounts.
  • Understanding first day (EditorJourney) was deployed on November 15 on both Czech and Korean Wikipedias. It has been done after a longer security review and final testing than expected. Data is now being recorded for all new users on those wikis, and we've been auditing the data and preparing to make initial reports during December. Stay tuned for the next newsletter!

Help panel is under construction

  • Focus on help desk (help panel) is planned to be deployed during the week of January 7 on both Czech and Korean Wikipedias.
  • This interactive prototype is the best way to see the design and wording in the feature.
  • We ran live user tests on the prototype, with results posted here.
  • In addition to giving the ability to ask a question, the help panel will also contain a set of links to existing help content. Our ambassadors on Czech and Korean Wikipedias are determining the right initial set of most helpful links in this task.
  • We encourage community members to try out the prototype and read about the rules for who will get the feature, and add any thoughts to this discussion.

We are still looking for volunteers

Do you want to participate to our experiments? We are looking for new communities to work with us (especially a new mid-size wiki), and people to become ambassadors to help us to communicate with the different communities. Discover how you can involve yourself or your community.

Also, please share this update with your community and interested people!

Learn more about us

You can visit our team page to find out why our team was formed and how we are thinking about new editors, and our project updates page for detailed updates on the projects we work on.

Growth team's newsletter prepared by the Growth team and posted by bot, 09:31, 7 December 2018 (UTC) • Give feedbackSubscribe or unsubscribe.

Reply to "Growth team updates #4"
MediaWiki message delivery (talkcontribs)

Welcome to the third newsletter for the new Growth team!  

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Two Growth team projects to be deployed in next two weeks

We will be deploying the "Understanding first day" and "Personalized first day" projects on Czech and Korean Wikipedias in the coming weeks. See the new project pages below for full details on the projects, and our project updates page for their progress.

  • Understanding first day: learn about the actions new editors take right after creating their accounts. We will be careful with user privacy, and we hope to share initial results in December.
  • Personalized first day: learn about new editors' objectives by adding some optional questions to the new editor’s registration process, and personalizing their onboarding. We hope to share initial results in December.

Third Growth team project begins

  • Focus on help desk: direct newcomers to the local help desks where they can ask questions to help them make their first edits. We hope to have an initial experiment running in December.

Best practices for helping newcomers

We are going to direct newcomers to help desks. But what's the best way to reply to a newcomer there? We have gathered some best practices for successful interactions, based on community experiences and some external documentation. The page has also been reviewed by some experienced community members who suggested some changes. That page is now open for translations. Comments and suggestions are still welcome!

We are still looking for volunteers

Do you want to participate to our experiments? We are looking for new communities to work with us (especially a new mid-size wiki), and people to become ambassadors to help us to communicate with the different communities. Discover how you can involve yourself or your community.

Also, please share this update with your community and interested people!

Learn more about us

You can visit our team page to find out why our team was formed and how we are thinking about new editors, and our project page for detailed updates on the projects we'll work on.

Growth team's newsletter prepared by the Growth team and posted by bot, 13:30, 7 November 2018 (UTC) • Give feedbackSubscribe or unsubscribe.

Reply to "Growth team updates #3"