Product Analytics

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The Wikimedia Foundation's Product Analytics team mainly supports teams within Audiences department, but also supports teams in other parts of the Foundation. The team helps product managers, engineers, and executives make data-informed decisions through:

  • Extracting insights and datasets from the Foundation's data repositories
  • Crafting key performance indicators (KPIs) and other metrics
  • Building dashboards for tracking success and health metrics
  • Design and analysis of experiments (A/B tests)
  • Ad-hoc analyses and machine learning projects
  • Developing tools and software for working with data

The team makes recommendations based on results of analyses, advocates for ethical data practices, and educates on topics around data and statistics.

Structure[edit]

Each analyst in embedded into one team, which means they participate in the team's day-to-day activities and discussions so that they can provide proactive analysis support. Each analysts are also assigned to additional teams and functional areas, which means they're the primary point of contact for requests from those teams, but generally don't join the team's day-to-day activities.

analyst embedded in... assigned to...
Chelsy iOS Search
Neil Editing Language, Contributors management
Mikhail Android Multimedia
Tilman Reading Web Readers management
Morten Growth Community Tech, Anti-Harassment Tools

Depending on the team's capacity, it may also accept requests from others in the Wikimedia Foundation.

The team also reserves "10 percent time" to work on professional development. The team's interim manager is Jon Katz, who is working on hiring a permanent team manager who will prioritize requests, manage capacity, and professionally develop members of the team.

Task management[edit]

We track our work in the Product-Analytics project on Phabricator. For our definitions of the task priority levels, see the project description.

Values[edit]

The Product Analytics team believes that in addition to professional expertise and personal experience, decisions should be supported by data and scientific rigor.

Who's on the team?[edit]

Tilman
Neil
Chelsy
Mikhail
Morten
  • Kate Zimmerman, Head of Product Analytics
  • Tilman Bayer, Senior Analyst
    • Ask me about: experiment design, Wikimedia Research, [other topics]
  • Neil Patel Quinn, Product Analyst
    • Ask me about: Python for data analysis, SWAP, editor metrics, new editor research
  • Chelsy Xie, Data Analyst
    • Ask me about: R, search logs, traffic logs, eventlogging, Hive/SQL/Spark, experiment, machine/deep learning
  • Mikhail Popov, Data Analyst
    • Ask me about: R, data visualization, search logs, traffic logs, Hive/SQL, Bayesian statistics, machine/deep learning, Google Search Console
  • Morten Warncke-Wang, Data Analyst
    • Ask me about: R, machine learning, spatial (geographic) models, article quality, editor/editing/newcomer metrics, prior research on Wikipedia, and perhaps also time-series modelling (forecasting)

Guidelines for data and analysis requests[edit]

See also meta:Research:FAQ#Where_do_I_find_statistics_about_a_specific_product_audience?

How to contact us[edit]

  • If there's someone specific you want to contact, refer to their individual user page.
  • Otherwise, use the mailing list: product-analytics@wikimedia.org