Product Analytics/Chore Wheel
Each week, one team member is responsible for:
- Monitoring and responding to team communications
- Ensuring incoming tasks are in Phab
- Taking notes in the Product Analytics Status & Planning team meeting.
For requests received via email or chat:
Refer people to “File a request” on Phab or office hours if appropriate. Small requests can also be handled directly by the analyst on duty, depending on the analyst's availability.
For requests received via Phab:
Acknowledge receipt of the request on the ticket. If the request is not time-sensitive, inform the requester that Product Analytics will review and prioritize the request during our next board review meeting. Include the date of the next meeting.
For time-sensitive requests:
Alert the team in Slack and make sure a decision is made about how the request will be handled. Communicate status of the request and next steps to the requester.