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Product Analytics/Chore Wheel

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This page describes the responsibilities and processes that members of the team need to follow when they are assigned to that week's chore wheel.

Expectations

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Each week, one team member is responsible for:

  • Monitoring and responding to team communications
    • At least twice: once at the start of the work day and once near the end before signing off for the day
    • REMINDER: This is chore wheel, not an "on call" situation so please don't do this outside of your working hours
  • Taking notes in the Product Analytics Status & Planning team meeting

Special circumstances

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If you are scheduled to be on chore wheel during a vacation, it is up to you to make the necessary arrangements (e.g. by switching chore wheel weeks with someone).

During team offsites/virtual convenings and Inspiration Weeks, your chore wheel duties are minimal: monitoring product-analytics@ for requests and referring people to https://office.wikimedia.org/wiki/Research_and_Decision_Science/Requests.

Responding to requests

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Requests for advice or quick asks:

  • Refer people to office hours if appropriate.
  • Small requests (rule of thumb: time invested should be no more than 30 minutes) can also be handled directly by the team member on duty, depending on the team member’s availability. Reply-all to product-analytics@ so the team knows the request is handled.

Requests sent to product-analytics@: refer the person to https://office.wikimedia.org/wiki/Research_and_Decision_Science/Requests

Onboarding

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When a new person joins the team, they are added to the chore wheel rotation above whoever is on chore wheel that week.

Example with 5 people (A–E) on rotation and a 6th (F) is added
Week 0 (before F joins) Week 1 (when F joins) Week 6
A

B on chore wheel

C

D

E

A

B

+ F

C on chore wheel

D

E

A

B

F on chore wheel

C

D

E