Wikimedia Release Engineering Team/Clinic duty

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Release Engineering Team (RelEng) clinic duty is a rotating position that is responsible for triage and response for incoming tasks in addition to common maintenance tasks.

The RelEng clinic duty team is analogous to

Scope[edit]

Incoming[edit]

Reviews[edit]

Common maintenance[edit]

  • Redirect or handle "hey releng"-type requests in #wikimedia-releng
  • Gerrit permissions/repos
  • CI allowlist additions
  • Phabricator 2FA resets
  • Add to our shared collections of runbooks as you answer questions

Rotation[edit]

Folks will rotate into and out-of this position every 2 weeks. Ideally, we could keep folks away from train and away from clinic duty for a month at a time.

Metrics[edit]

Some potential metrics that might be interesting to track to determine the impact of this position.

  • Number of untriaged tasks
  • Wait time for CI allowlist/repo creation/etc.
  • Average open time of tasks
  • Number of tasks closed