Topic on Talk:Phabricator/Help

AGreen (WMF) (talkcontribs)

Hi! Would it be possible to please re-activate my staff Phabricator account, AndyRussG (linked to this, my staff Mediawiki accout)? I can confirm via Slack/e-mail/whatever channel works best. Thanks so much in advance!

AKlapper (WMF) (talkcontribs)
AGreen (WMF) (talkcontribs)

Thanks so much! I see the account is re-enabled and have received e-mail from it. However, to log in, it's asking me for two 2FA codes. One of them (the second one on the screen, associated with phabricator.wikimedia.org on my app) works, but the other doesn't seem to work with any authenticator accounts I have set up. Thanks again :)

AKlapper (WMF) (talkcontribs)

@AGreen (WMF) Indeed, database shows that your account has two such auth factors. Would be best to have a quick video call to verify this, or second-best an out-of-bound message (e.g. on Wikimedia's internal "Slack" network) before I can strip them (they both have the same default name so I unfortuantely cannot find out which one works for you).

AGreen (WMF) (talkcontribs)

Works great now, hugely appreciated!