Talk:Phabricator/Help
Add topicFor anything not about Phabricator itself (in particular extensions, skins etc. whose issues are tracked on Phabricator), see Communication instead.
See archives at Talk:Phabricator/Help/Archives.
Ahsan876
[edit]my account disabled plz help @Ahsan876 Ahsan shaheen (talk) 20:29, 30 January 2026 (UTC)
- You created an empty non-sense ticket, so someone disabled your account. Phabricator is not a playground. AKlapper (WMF) (talk) 22:32, 1 February 2026 (UTC)
Requesting a multi-factor authentication reset
[edit]Hi there,
I figured this was the best place to do this hopefully quickly! I'm a Product Manager at WMDE and thanks to a complete phone reset I no longer have access to my authenticator apps and thus cannot log into Phabricator. I work on https://phabricator.wikimedia.org/tag/wikibase_product_platform/ and my user name is ifrahkhanyaree_WMDE. I'm happy to get some people to confirm I am indeed myself in a video call
Apologies for the inconvenience and thanks so much in advance
Cheers Ifrahkhanyaree WMDE (talk) 08:47, 10 February 2026 (UTC)
- @Ifrahkhanyaree WMDE Hej hej, indeed ideally we'd have a quick video call with someone else also joining who knows both our faces. :) Feel free to schedule a quick 3min meeting anytime soon (my email address is on my user page); I'm currently in Central Europe timezone-wise. Thanks (and sorry)! AKlapper (WMF) (talk) 16:01, 11 February 2026 (UTC)
- Ah I just saw this, I hope tomorrow morning before noon works. I'm in the same timezone and so is the third person who knows both our faces. I'll send a short call for tomorrow hoping it works for your calendar. Thank you! Ifrahkhanyaree WMDE (talk) 16:19, 11 February 2026 (UTC)
Can't access my Phab TOTP
[edit]I got prompted to enter my Multi-Factor Credentials while working in Phab yesterday, don't know what triggered me getting 'logged out' but now I can't get back in. I use Google Authenticator and don't have a listing for Phab so can't generate the TOTP. Can someone help reset me and tell me how to get the TOTP link (supposedly it's on my User page but I can't get to that obviously) so I can make sure this doesn't happen again? Thanks! SNowick (WMF) (talk) 20:11, 10 February 2026 (UTC)
- Done; verified the request out of band AKlapper (WMF) (talk) 17:31, 11 February 2026 (UTC)
- This is resolved. SNowick (WMF) (talk) 17:32, 11 February 2026 (UTC)