There was a tool labs user survey done a few months ago...I think it would be a good idea to see what feedback came out of that.
Topic on User talk:BDavis (WMF)/Projects/Tool Labs support
Absolutely. I have the results of that survey and although I have not done a detailed and public analysis yet a strong theme that came out of the initial review was that documentation should be better. While getting some "easy" things going to improve documentation organization I want to also spend more time with the survey data and get that analysis published to drive further discussion.
I've got compiled data from the survey now. Just waiting on review from some folks before publishing it to meta or wikitech.