Project:Support desk

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vde   This page is for questions relating to the MediaWiki software.

Welcome to MediaWiki.org's Support desk, the central on-wiki place to ask questions about the MediaWiki software! The greater purpose of this page is to make our Manual and other available help so good that you do not have to come here to ask questions, or if we know where the page is you are looking for, making that easier to find.

Before posting a question here, please check out the recommended communication possibilities, and also check that your question is not already answered elsewhere on this site (see box on the right).

Well, just as it is the case on most forums, questions on this page are unlikely to be answered very quickly, and may not get answered at all. Usually you have to wait a few days for a reply. If there are call backs from other users trying to solve your problem, please reply as specific as you can. In case you found a solution yourself in the meantime, please leave a short note, so that the thread can be closed.

Contents


[edit] Before Posting

[edit] Check that your question is not already answered elsewhere on this site

  • The MediaWiki Handbook (on meta.wikimedia.org) holds detailed information about setting up and using MediaWiki.
  • Project:Forum is where you should discuss issues about this site.
  • Sandbox is where you can test wiki editing, or use testwiki: for more extensive issues.

[edit] Is this the best place to ask your question?

Questions on this page are unlikely to be answered very quickly, and may not get answered at all. Please check out the recommended communication possibilities (particularly the MediaWiki-l mailing list) before posting and read carefully.

There is no "official" forum, but there are some private ones that may provide a speedier answer to your questions, such as:

[edit] To post a new question

1. To help us answer your questions, please always indicate which versions you are using:

  • MediaWiki (reported by your wiki's Special:Version page)
  • PHP (likewise)
  • the database (likewise, e.g. MySQL 4.1)

2. To allow others to examine the issue, it's often neat to also state the URL of your wiki (if it's not locked down, intranet-only, or such).
3. To start a new thread, click Start a new discussion.

[edit] After Posting

[edit] Is your question answered?

If your question has been answered please place (RESOLVED) before the title of your thread, so our support staff will know to look over it. This also helps us when archiving.

[edit] Why are some topics marked as RESOLVED when they are not?

There are several reasons for marking a page as RESOLVED.
  1. If the user seeking support does not answer questions seeking more information within a period of five days, the topic will be marked as RESOLVED as it cannot be solved.
  2. If the topic does not relate to MediaWiki software it will be automatically closed.
  3. If the user is seeking support for an unstable/unsupported version or MediaWiki or an unstable/unsupported extension, the topic may automatically be closed, as this Support Desk does not offer such support.
  4. If you do not submit your thread in the correct format (i.e., signing your thread, posting your report above your signature, reporting your version of MediaWiki/PHP/Database, telling us your URL, etc.) it can be deleted on the spot.
  5. If the users post seems resolved it may accidentally be marked as such, if this happens please move the page from the current archive back to the bottom of the support desk, but if your thread is in an archive older than the current, please just copy and repost it. Please note that as long as your topic follows these guidelines it will not be marked as RESOLVED.

[edit] Archiving topics

Topics are automatically archived when they have been inactive (ie no new posts) for three weeks. If a question you have asked is approaching this limit and still has not been answered, please post a 'bump' to prevent it being archived. Please do not 'bump' posts except to prevent archiving.


[edit] Old questions

These questions were posted before the switch to the new discussion system. Click here to view.

[edit] Current questions

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erroer: Internal Error The File „C:\WINDOWS\Temp\php16DE.tmp“ dosn't exists.

Hi,

I tried to upload some images to our wiki, and got this error:

Internal Error The File „C:\WINDOWS\Temp\php16DE.tmp“ dosn't exists.


what could be the problem? why does this file is missing?

 
192.35.17.1712:41, 2 September 2010

$wgWhitelistRead don't work in Spanish

I'm wanting put the "Main Page" out of the restrictions with the path $wgWhitelistRead but don't is working. The other pages are working in normally.

The language is Spanish.

I used all this codes but doesn't work:

$wgWhitelistRead = array ("Página_Principal","Special:Userlogin","Ayuda:Ayuda","-");

$wgWhitelistRead = array ("Página Principal","Special:Userlogin","Ayuda:Ayuda","-");

$wgWhitelistRead = array ("Main_Page","Special:Userlogin","Ayuda:Ayuda","-");

$wgWhitelistRead = array ("Main Page","Special:Userlogin","Ayuda:Ayuda","-");

$wgWhitelistRead = array ("P%C3%A1gina_Principal","Special:Userlogin","Ayuda:Ayuda","-");

The problem is on the "Página Principal" only.

Someone know the solution for this problem? Please!

Thanks'

 
Marioike15:58, 27 August 2010
 

It might be an encoding problem. Try "P\xC3\xA1gina_Principal"

 
-- Bryan (talk|commons)10:47, 2 September 2010
 

enabling beta toolbar features by default for all users

I installed Vector, and the toolbar has a separate button for internal and external links. there's no pop up wizard. I found that I can enable the new features for links and tables in my user settings, by activating the Beta features. In Wikipedia (And here, too), these features are enabled by default for all, including anonymous users. How is this done? Ethan1701 11:26, 1 September 2010 (UTC)

 
Ethan170111:26, 1 September 2010
 

Found the solution: the Extension:UsabilityInitiative gives you code to copy to your LocalSettings.php, but all the advanced settings are disabled by default. Simply uncomment whatever component you want to activate by default.

 
Ethan170111:46, 1 September 2010
 

Change contents of Toolbox

Hey there,

Where is it possible to add/remove entries to the toolbox? Couldn't find the right place now. In Wikimedia:Sidebar is a tag named TOOLBOX but if i edit it there are no changes? maybe it's because i use vector skin?

for any ideas I'd be thankfull

 
134.102.229.14210:20, 1 September 2010

(RESOLVED)img_auth.php and IE

Hi, I'm using mediawiki 1.15.5 with img_auth.php. Everything works great on Opera and Firefox but in IE I can't seem to open files that are not images. This seems like its the same problem as mine: https://bugzilla.wikimedia.org/show_bug.cgi?id=18858 but editing the headers don't fix my problem. Does anybody have any tips?

 
129.240.203.7711:26, 30 August 2010
 

The problem turned out to be IE and downloading files over SSL. I changed the following line in img_auth.php, and everything worked great:

wfStreamFile( $filename, array("Expires: 0", "Cache-Control: private", "Pragma: cache"));

 
129.240.203.7709:37, 1 September 2010
 

No search results if more than one word is typed in

Hello. Produkt Version MediaWiki 1.16.0 PHP 5.2.5 (apache2handler) MySQL 5.0.45-log

On searching one word i get some articles. If i type in a second word who is in the same article i got nothing. If i type in the second word alone i got the article.

Regards.

Sorry, no URL possible. It's a internal page from my industry.

 
92.79.182.17607:17, 1 September 2010

MediaWiki expanded menu

Hello, I'm new in MediaWiki and i have a question about something that kills my time for a last 24 hours. MediaWiki default sidebar with expanding function. HOW can i do exact one that you have here guys.? I have article lets call it "Test" and inside it i have Test1 and Test2. I want my users clicking "Test" ant menu will auto expand...

PLEASE HELP!!!!

 
DanSmir17:03, 31 August 2010

search for &

Hi,

i have a Problem with the search. My special Users search for example & und the Wiki call a technical problem with the Server. The Error you can even get on www.Wikipedia.de and www.mediawiki.org.

My Settings: Mediawiki: 1.16.0 PHP 5.2.1 MySQL 5.0.26

 
146.234.100.10614:47, 30 August 2010
 

Sorry the & is convert. I mean the HTML Code &

 
146.234.100.10614:48, 30 August 2010
 

Email notificaiton system

Hello Guys,

is it possible to set a automatic notification via email for entries where the last change date is older then one year?

Thank you for your help

 
Darkhaze13:58, 30 August 2010

(RESOLVED) Username formatting

Versions:

  • MediaWiki 1.16.0
  • PHP 5.2.14 (not relevant)
  • MySQL 5.0.91 (not relevant)

How do you use username formatting like at http://testwiki.org/w/index.php?title=Test_Wiki:Request_for_permissions&action=history (e.g. bold, color, etc.)?

 
Waterfox18:39, 27 August 2010
 

User preferences won't save (no error)

MediaWiki 1.16.0 PHP 5.2.10 (apache2handler) MySQL 5.0.77-log http://www.svencoop.com/wiki/

For some reason, User Preferences will not save. Clicking 'Save' just returns you to Special:Preferences, without any changes having taken effect.

Everything else seems to work without problems. Pages can be created and edited, users can be created and have their usergroups changed, etc. Have tried re-installing with all default settings, changing various settings, etc. Unfortunately I cannot access the server logs.

 
210.56.88.15209:31, 27 August 2010

about the wiki page frame (CLOSED)

Hi everyone:

Is it possible to display a compare of different opinion at the same page and same time? Like: Topic A 'facts' opinion 1 vs opinion 2, maybe 3

Thanks a lot.

 
124.77.155.6102:44, 22 August 2010
 

This is currently not possible, but displaying side-by-side will do it:

MediaWiki Reviews
User 1 User 2 User 3
It's cool It's not cool, but awesome! It sucks, badly.
{|
|+ MediaWiki Reviews
|-
! User 1 !! User 2 !! User 3
|-
| It's cool || It's not cool, but awesome! || It sucks, badly.
|}
 
I-2003:27, 22 August 2010
 

got you, thanks.

 
124.77.155.6104:49, 22 August 2010
 

Section transcluding

Hi,

How can I make an interwiki transclusion of a section?

For example say we have page A:

Contents

Section 1

Text 1

Section 2

Text 2

Section 2.1

Text 2.1

Section 2.2

Text 2.2


I would like to make a page B where the code would look like:
{{:A|section="Section 1"}}
{{:A|section="Section 2.1"}}


that would result in:
Text 1
Text 2.1

You might tell me to use <includeonly> elements, but that is not convenient, as I would like to have another page C to transclude other sections, for example:
{{:A|section="Section 2"}}

would result in:
Text 2

Section 2.1

Text 2.1

Section 2.2

Text 2.2


The idea is simple, but I have not found anything on google that looks like {{:A|section="Section 2.1"}}, etc.

David

 
69.196.160.5718:04, 26 August 2010
 

"E-mail me when a page on my watchlist is changed" by default

Edited by another user.
Last edit: 10:15, 26 August 2010

Hi Guys,

I'm trying to activate the option "E-mail me when a page on my watchlist is changed" by default for all new users. I have added $wgEnotifWatchlist = true but it didn't work.

any ideas ?hko

 
Sebastianovide10:31, 18 August 2010
 

Try if a password sending works. If this does not work, you have to take care of the emailing options of your server (whether PHP mailing service or another email programme). On one of our company's wikis we had to add $wgSMTP, because PHP mails are blocked by firewall (at least the majority of them ...), and there had to be a link to our Lotus Notes mail server.

 
-- JörgM 84.156.144.1416:51, 18 August 2010
 

Issues with file uploading

So I am continuously getting the following error: Internal error The upload directory (public) is not writable by the webserver.

I have done the following in attempts to resolve this:

  • Changed the permissions of the wiki/images folder to 777 (CentOS 5.5 Linux)
  • "ps aux | grep httpd" shows

root 21749 0.0 0.0 283676 9168 ? Ss 11:21 0:00 /usr/sbin/httpd
apache 21751 0.1 0.0 303180 27164 ? S 11:21 0:00 /usr/sbin/httpd
apache 21752 0.0 0.0 304204 28400 ? S 11:21 0:00 /usr/sbin/httpd
apache 21753 0.0 0.0 304204 28404 ? S 11:21 0:00 /usr/sbin/httpd
apache 21754 0.0 0.0 302156 26944 ? S 11:21 0:00 /usr/sbin/httpd
apache 21755 0.0 0.0 283676 5644 ? S 11:21 0:00 /usr/sbin/httpd
apache 21756 0.0 0.0 283676 5644 ? S 11:21 0:00 /usr/sbin/httpd
apache 21757 0.0 0.0 303180 27768 ? S 11:21 0:00 /usr/sbin/httpd
apache 21758 0.0 0.0 303180 27180 ? S 11:21 0:00 /usr/sbin/httpd

So I have changed the directory owner between apache and root with no success.

  • Did a "sudo service restart httpd" after every change.
  • Checked Apache's httpd.conf for an images alias

I am still getting the error.

 
128.9.132.17018:30, 25 August 2010

How do I get wikipedia's new look on my own wiki?

My mediawiki installation is 1.16.0, but I still have the old look. How do I get the new appearance and new online editor of wikipedia? Thanks!

 
CyberSnoopy16:04, 25 August 2010
 

Problem with Upload Files

Hello! MediaWiki 1.16.0 PHP 5.2.14 installed I can not upload a file. $wgEnableUploads = true;

Error Upload warning

Could not find file "C:\Windows\Temp\xxx", where xxx is php2461.tmp, php0071.tmp etc.

Help to correct.

 
109.87.140.218:35, 24 August 2010
 

Help!

 
109.87.140.205:15, 25 August 2010
 

HELP!!!!!!!!!! From UA!!!

 
109.87.140.216:21, 25 August 2010
 

Page cannot be found, Error 404

Mediawiki 1.16.0, MySql 5.0.24 and PHP 5.3.3 windows server 2003 and IIS 6

I have installed my wiki on the default web site and everything went smooth, but I moved the website to a different port and now my Main Page will not display. I did set it up so it would still listen to the old port. I keep getting a Page cannot be found with a http 404 error. Why can I not get to the main page anymore.

 
136.205.16.314:12, 25 August 2010

Value for $wgStatsMethod setting is not in permitted (given: , permitted: Cache, UDP, None)

Whenever I try to update settings for my wiki, whether I'm actually changing something or not, I get the subject of this post as an error. The full error is as follows:

Value for $wgStatsMethod setting is not in permitted (given: , permitted: Cache, UDP, None)

Backtrace:

  1. 0 /var/lib/mediawiki1.7/extensions/Configure/Configure.page.php(108): ConfigurationPage->importFromRequest()
  2. 1 /usr/share/mediawiki1.7/includes/SpecialPage.php(372): ConfigurationPage->execute(NULL)
  3. 2 /usr/share/mediawiki1.7/includes/Wiki.php(156): SpecialPage->executePath(Object(Title))
  4. 3 /usr/share/mediawiki1.7/includes/Wiki.php(47): MediaWiki->initializeSpecialCases(Object(Title), Object(OutputPage), Object(WebRequest))
  5. 4 /usr/share/mediawiki1.7/index.php(123): MediaWiki->initialize(Object(Title), Object(OutputPage), Object(User), Object(WebRequest))
  6. 5 {main}

Also, in the top frame of every page is the following error:

Warning: fopen(/messages-terriswikidb) [function.fopen]: failed to open stream: Permission denied in /usr/share/mediawiki1.7/includes/MessageCache.php on line 99

I have a feeling the two are connected. The $wgStatsMethod is not available in the version of MediaWiki I am using. It appears as though the wiki is trying to perform the option anyway, and thereby returning a cache error. Mind you, I am not a PHP coder. So please try to keep this in mind when responding.

 
174.30.139.24300:15, 24 August 2010
 

Which version of Configure are you using? The versions section of the extension page recommends a specific version for MediaWiki 1.7, but it's possible that you're using a newer version of Configure that is incompatible with that version of MediaWiki.

 
Reach Out to the Truth00:35, 24 August 2010
 

MediaWiki: 1.7.1 PHP: 5.2.0-8 (apache2handler) MySQL: 5.0.32-Debian_3-log Extensions: Special pages: Configure (version 0.6.3), Allow authorised users to configure the wiki by a web-based interface, by Alexandre Emsenhuber Parser extension tags:

Hooks:
LanguageGetSpecialPageAliases: efConfigureLoadAliases
LangugeGetSpecialPageAliases: efConfigureLoadAliases
LoadAllMessages: efConfigureLoadMessages
 
174.30.139.24302:21, 24 August 2010
 

MediaWiki: 1.7.1 PHP: 5.2.0-8 (apache2handler) MySQL: 5.0.32-Debian_3-log Extensions: Special pages: Configure (version 0.6.3), Allow authorised users to configure the wiki by a web-based interface, by Alexandre Emsenhuber Parser extension tags:

Hooks:
LanguageGetSpecialPageAliases: efConfigureLoadAliases
LangugeGetSpecialPageAliases: efConfigureLoadAliases
LoadAllMessages: efConfigureLoadMessages
 
174.30.139.24302:22, 24 August 2010
 

Oops! Sorry for the repeat. That's the version number and everything.

 
174.30.139.24302:23, 24 August 2010
 

Can someone please offer some advice on how to fix the problem?

 
174.30.139.24301:01, 25 August 2010
 

As far as I can tell you're using the correct version, but I'm not too familiar with Configure. You're not likely to get better responses from others though, since you're using an old unsupported version of MediaWiki. Upgrading is recommended if possible.

 
Reach Out to the Truth13:10, 25 August 2010
 
 
 

Customizing MonoBook Skin

Hello all:

I like the layout of the MonoBook Skin. However, I want the wiki to match the color schemes of my main website page.

  • Can you tell me how to modify the skin file so, the backgrounds on all frames are black.
  • How to set the default text color to white.

AND

  • How to set the default link color to gray (I want to keep visited links violet).

Thanks.

I tried to look at the MonoBook file, but am not sure what to change.

 
174.30.139.24302:12, 25 August 2010
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