Wikimedia Cloud Services team/Onboarding Hieu

Tracked in Phabricator
Task T228942

New hire/onboarding plan for Hieu Pham as SRE in the Wikimedia Cloud Services team.

Who to ask for help

• Bryan - Manager - chief problem solver, Mountain Timezone (UTC-6)
• Arturo - Mentoring - orientation to projects, Central European Timezone (UTC+2)
• Jason - 'Buddy' - formally assigned person to answer non-goal and work product questions. "Where are the bathrooms?", Central Timezone (UTC-5)

Onboarders References

• https://office.wikimedia.org/wiki/Administration/Team_guide/Onboarding_for_your_team
  •  Done Bryan you need to look at this at least 2 days before start
• https://office.wikimedia.org/wiki/Onboarding_and_Offboarding
  •  Done Bryan you need to look at this at least a week before start date
• https://office.wikimedia.org/wiki/Technology/Onboarding
• https://office.wikimedia.org/wiki/Office_IT/On(Off)boarding
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding

Onboardee Reference

• https://office.wikimedia.org/wiki/Technology/Onboarding/Checklists/HPham
• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement
• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement/Team_Social_Norms
• https://www.mediawiki.org/wiki/Wikimedia_Cloud_Services_team
• https://www.mediawiki.org/wiki/Wikimedia_Cloud_Services_team/Team_work_board_practices
• https://office.wikimedia.org/wiki/Guide_for_new_hires
• https://office.wikimedia.org/wiki/Guide_for_new_engineering_staff
• https://office.wikimedia.org/wiki/New_Hire_Orientation_Videos
• https://office.wikimedia.org/wiki/Staff_Resources/Employees
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding
• https://office.wikimedia.org/wiki/Contact_list
• https://meta.wikimedia.org/wiki/IRC/Cloaks
• https://www.mediawiki.org/wiki/User:ABorrero_(WMF)/Notes/Onboarding_notes
• https://commons.wikimedia.org/wiki/File:Wikimedia_Foundation_extended_HR_video.ogv

Weekly Breakdowns

August 5 - August 9

Objective

Meet everyone online and get setup.

Start to learn about Cloud VPS, Toolforge, and team

• Day 1 (Getting settled in)
  • Ask questions about any and all of this. There is a long tailed setup process and lots of accounts. We made a Phabricator task to keep track of gaining all the permissions. The first week will be chaotic. Don't worry.
  • ( Done) Join #wikimedia-cloud-admin ^connect, #wikimedia-cloud ^connect, and #wikimedia-operations ^connect channels
  • ( Done) Login to your wikimedia.org email and make sure it works
  • ( Done) Login to https://office.wikimedia.org/, look around, and make yourself a User page.
  • ( Done) Add yourself to the internal contact list.
  • ( Done) Login to metawiki and make yourself a User page.
  • ( Done) Login to MediaWiki wiki and either make yourself a User page or let Help:Extension:GlobalUserPage show people your user page from metawiki.
  • ( Done) Create a Wikitech/LDAP account
    • The "Toolforge users" workflow is probably the easiest to follow.
    • Use your @wikimedia.org email address.
    • Your shell account name will be the same in Cloud VPS, Toolforge, and WMF production so choose wisely.
    • You can use an existing ssh key or make a new one as you like (privileged keys will be made later).
  • ( Done) Login to wikitech with your new account and make a User page for yourself.
  • ( Done) Create a Phabricator account by logging in with your Wikitech/LDAP account.
  • ( Done) Link your Phabricator account to your staff wiki account too (Settings > External accounts).
  • ( Done) Login to Gerrit and add an ssh key so you can upload patches
  • ( Done) Get an IRC cloak (or at least start to get one) and join #mediawiki_security ("op yourself and add them via /mode #mediawiki_security +I <nick>!*@* ")
  • Read lots of docs :)

• Day 2
  • Sync up with Arturo
  • Go to team meeting
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Read lots of docs :)
  • Ask questions!

• Day 4
  • Sync up with Arturo
  • Read lots of docs :)
  • Ask questions!

• Day 5
  • Read lots of docs :)
  • Ask questions!

Misc:

• Add the Technical Engagement team calendar to your calendar app
• Get in all IRC channels
• Cloud root
• Tools admin
• Create prod root key changeset for week 2 SRE meeting
• Add 'cteam' for IRC ping
• Add 'checker.tools.wmflabs.org' for IRC ping
• Register in gerrit https://gerrit.wikimedia.org
• Review open tasks in Phabricator's #cloud-services

August 12 - August 16

Objective

Meet (online) and get setup (part 2)

Take on one or more small tasks

• Day 1
  • No way are you finished getting setup yet. That's OK. The road is long and the snacks should be plentiful.
  • Read lots of docs :)
  • Ask questions!
  • (Note: this is a Wikimedia Foundation holiday for US employees, so things will probably be kind of quiet once EU folks end their day.)

• Day2
  • Sync up with Arturo
  • Go to team meeting on Tuesday
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Read lots of docs :)
  • Ask questions!
  • (Note: Wikimania Hackathon day 1)

• Day 4:
  • Sync up with Arturo (maybe? He will be at hackathon)
  • Read lots of docs :)
  • Ask questions!
  • (Note: Wikimania Hackathon day 2)

• Day 5:
  • Read lots of docs :)
  • Ask questions!
  • (Note: Wikimania day 1)

August 19 - August 23

Objective

... need to figure this week out. Rest of the team at offsite

Lurk in #wikimedia-cloud ^connect to help folks

Take on one or more small tasks

August 26 - August 30

Objective

Shadow clinic-duty person and followup on tasks from prior weeks

Lurk in #wikimedia-cloud ^connect to help folks

Take on one or more small tasks

• Day 1
  • We change clinic duty on Tuesday so Monday here is reading up and being prepare.
  • Read lots of docs :)
  • Ask questions!

• Day 2
  • Sync up with Arturo
  • Go to team meeting on Tuesday
  • Sync up with on-duty person
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 4:
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Sync up with Arturo
  • Read lots of docs :)
  • Ask questions!

• Day 5:
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

September 2 - September 6

Objective

Be the clinic-duty person and followup on tasks from earlier weeks

Lurk in #wikimedia-cloud ^connect to help folks

Take on one or more small tasks

• Day 1
  • Labour Day! Don't work!!

• Day2
  • Sync up with Arturo (unless he is on vacation)
  • Go to team meeting on Tuesday
  • Do on-duty things
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Do on-duty things
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 4:
  • Do on-duty things
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Sync up with Brooke
  • Read lots of docs :)
  • Ask questions!

• Day 5:
  • Do on-duty things
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!