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I am a manager in the Information Experience group at Genesys, a software company specializing in contact center and customer experience software.

Our group is expanding our use of MediaWiki for writing and publishing our customer-facing technical documentation.

Genesys Documentation & PureEngage Documentation

Leveraging Cargo, Page Forms, Extension:PonyDocs, and the replacement for Ponydocs Extension:MintyDocs, we are able to solve a lot of content management problems.

You can reach me at if you're interested in chatting about how MediaWiki can work for software docs.