Trust and Safety Product/Global User Contributions

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When IP addresses are replaced by temporary accounts, the old Global User Contributions (GUC) tool will no longer work for IP addresses. This is because GUC is a tool dependent on IP addresses being public. But patrollers rely on it to resolve cross-wiki vandalism and abuse.

As the Trust and Safety Product team, we are building a new Global User Contributions tool, so that cross-wiki patrollers can continue to patrol effectively.

Problem and solution[edit]

Cross-wiki patrollers (such as Stewards and global admins) rely on Global User Contributions to resolve cross-wiki vandalism and abuse. We talked to users of GUC in order to understand how they use the tool and tested a prototype with a number of stewards. Read the results of user testing.

The new tool will provide feature parity with the old Global User Contributions GUC tool.

Timeline[edit]

  • January–: User testing
  • : Engineering work starts

Product requirements[edit]

User stories[edit]

  • As a cross-wiki patroller with permission to view IP addresses, I want to continue to see contributions made by single IPs, IP ranges, temporary accounts, and registered accounts across all wikis, so that I can patrol effectively.
  • As a user without permission to view IP addresses, I want to be able to see contributions for registered and temporary accounts, so I can patrol effectively.

Assumptions[edit]

  • The majority of cross-wiki patrollers access patrolling tools like CheckUser on desktop rather than mobile, therefore we assume that the same applies to GUC. However we will still support a mobile UX.
  • Stewards and global admins will be able to use the new GUC tool.
  • Users who meet the IP viewing threshold will be able to use the new GUC tool.
  • Users can easily discover the new tool via a special page/extension.

Success metrics[edit]

  • Cross-wiki patrolling using GUC continues unaffected by the rollout of temporary accounts.
  • Users are satisfied with using the tool to complete their tasks.
  • The tool is responsive when used.

Designs[edit]