Topic on Project:Support desk

Sorry for very basic question. But I'm very new about this. Please help me.

I used hostinger's mediawiki auto install. the wiki's version is 1.33.0

When setup screen pops up, I wrote ID and password.

After install is done, I visited my wiki page and tried to login as administrator. But I can't login.

The error message is "Incorrect username or password entered. Please try again."

What I guess is

1. The install was incomplete. So I need to do something more to run wiki correctly.
2. The admin ID/Password has problem. but not noticed. So I need to install again and make ID/Password correctly.
3. The admin ID/Password is used in different place. not login at front page of wiki.

I Cleaned up file directory and Database and installed several times. But It appears same.

When I check database, the user information exists at user table. And If I create an account at Join page, It can log in normally.

Is there any information to guide me? anything will help.

Thank you.

Does your Hostinger plan include SSH access? If so, you can simply use CreateAndPromote.php to create and/or promote to an admin account.

If not, you'll probably have to contact Hostinger's support for help.