Topic on Project:Support desk

My url is "novaignition.space". But when users put that into the browser, the response that returns is "Error Establishing Database Connection".

When I send people to "http://novaignition.space/wiki/index.php?title=Main_Page" everything works as expected.

I've created the permanent redirect from "novaignition.space" to "http://novaignition.space/wiki/index.php?title=Main_Page" in my hosting account but that hasn't helped.

Any suggestions on how to remediate this issue?

It would be interesting to know what is happening when novaignition.space is called directly.

If you only have the wiki installed under that URL, then it might be an idea to set up a redirect from the domain itself to the subfolder wiki/. Calling novaignition.space/wiki shows the wiki as it should.

If that doesn't help, you probably need to contact your hosting provider. They're using nginx and .htaccess files may not help.