On triage:
- What is the process now?
- When does it happen?
- How often?
- Who is assigned to it?
- Are there guidelines for triage?
On triage:
- What is the process now?
- When does it happen?
- How often?
- Who is assigned to it?
- Are there guidelines for triage?
"The first represents an external interface for other teams and individuals to pass tasks to the CPT via the tag #core-platform-team. "
- How do users know they should use this hashtag?
- When users add the above hashtag to their tickets, do the tickets go straight to the inbox column?
- Who can edit and update the CPT board?