Topic on Project:Support desk

in Special:Statistics Actice Users 0, But in Special:ActiveUsers is working.

See this: https://phabricator.wikimedia.org/T140079

You might be experiencing the same bug.

i did that, But even if the active users list changes {{NUMBEROFACTIVEUSERS}} does not change.

For some reason I cannot see the "1,241" figure. Maybe that value is cached at your end?

(I am assuming this should have been visible here: Special:Statistics)

The table row with "Active Users" in it is showing me a 12 currently.

Keyboard Miss. But even if the active users list changes "NUMBEROFACTIVEUSERS" does not change.

As is mentioned in the above linked phabricator page, because of this bug you will probably have to run the maintenance script every time you need to update the value.

initSiteStats.php --active

A nice way of doing this is to set up a cron job for this.

Why i need run the maintenance script every time?

This is a bug apparently with the MediaWiki installation through a web browser. This has not been fixed and apparently most users do not have to face this bug.

Until the bug gets fixed (which is unlikely anytime soon), this maintenance script will probably need to be routinely run.

You can try re-installing MediaWiki through the more complicated method of command-line installer, which might solve the problem but I think this process would be more trouble than it is worth.