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Using Project:Support_desk for emergency bug reporting during the Bugzilla - Phabricator migration

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Qgil-WMF (talkcontribs)

Hi, I guess this is a good place to reach the Support Desk maintainers (the Talk page is suspiciously empty). As part of the Bugzilla - Phabricator migration, Bugzilla is planned to be turned to read-only mode on Friday 21 November 00:30 UTC, and Phabricator will be completely down. We will discourage the submission of bugs/tasks that can wait, but we need to have channels open for emergencies. We are proposing to use the Support Desk combined with a specific IRC channel, both monitored by Andre Klapper and other usual suspects (so we would not leave you alone here). What do you think? See the related discussion at phab:T473#10278.

Florianschmidtwelzow (talkcontribs)

Sounds good to me :)

I'm not sure, if this work (in LQT threads), but maybe it's a good idea (for the time of migration) to mark possible critical bug reports with a special category to make it easier for interested people to find already reported things (sometimes, the support_desk can be a real mess, and no one has the muse to search ;)).

EDIT: Jap, it's possible, this post is in the Category:Test. Not the best, but better as nothign :/

Qgil-WMF (talkcontribs)

Forgot to say, this should be an interim solution for 3-4 days only.

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