Wikimedia Technology/Annual Plans/FY2019/TEC11: Support Fundraising Activities/Goals

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Program Goals and Status for FY18/19[edit]

  • Goal Owner: Erika Bjune
  • Program Goals for FY18/19: The Advancement teams are able to effectively use required fundraising tools, and run all planned fundraising campaigns without technical blockers. Donor-facing and internal fundraising features are maintained or improved.

Donor privacy and security are maintained or improved.


[edit]

Outcome 1 / Output 1.1[edit]

Support fundraising activities

Support Q1 campaigns

Dependency: Ingenico

Goal(s)[edit]

  • Make Ingenico Campaign Ready

Status[edit]

Note Note: July 2018

In progress In progress

Note Note: August 23, 2018

In progress In progress The Central Notice campaigns have moved a bit due to GDPR, so getting Ingenico ready for that campaign.

Note Note: September 26, 2018

This goal is now Yes Done and FR-Tech is actively using it.


Outcome 1 / Output 1.2[edit]

Support fundraising activities

Ensure scalability and maintainability for Q2 English campaigns

Dependency: Analytics

Goal(s)[edit]

  • Run 1 integrity test of the incoming data between Kafkatee and Event Logging.
    • Start bug fixing process based on test results.

Status[edit]

Note Note: July 2018

In progress In progress

Note Note: August 23, 2018

In progress In progress This is still in progress along with GDPR work, a couple small tests have already been done, but will need a few more to be sure everything is working as expected.

Note Note: September 26, 2018

The testing is Yes Done for the old and new systems, and tickets for bug fixing are being worked on.

[edit]

Outcome 1 / Output 1.2[edit]

Support fundraising activities

Support Q2 campaigns

Dependency: Ingenico

Goal(s)[edit]

  • Support Advancement in all Q2 activities
    • Coordinating with payment processors
    • CentralNotice maintenance

Status[edit]

Note Note: October 29, 2018

Campaigns are fully In progress In progress at this time.

Note Note: November 29, 2018

Annual fundraising has officially started.

Note Note: December 13, 2018

This is fully In progress In progress and things are going very well. :)

[edit]


Outcome 1 / Output 1.1[edit]

Campaign support and any regressions within the fundraising infrastructure are addressed in a timely manner, to minimize or eliminate negative technological impact on all fundraising campaign targets.

Dependency: Advancement

Tech Goal(s)[edit]

B: Serving our audiences
D: Technical Debt

Goal(s)[edit]

  • In Q1, 3 and 4: Fundraising campaigns are supported but are subject to change and managed within standard work weeks
    • Support planned campaigns
    • Recover from Holidays

Status[edit]

Note Note: January 23, 2019

We are working on the campaign schedule, it's all In progress In progress

Note Note: February 27, 2019

Campaigns have been scheduled and are In progress In progress for the rest of the quarter.

Note Note: March 28, 2019

Campaigns are still In progress In progress


Outcome 2 / Output 2.2[edit]

Donor privacy and security are maintained or improved.

Dependencies on: Security, Legal, Ingenico

Tech Goal(s)[edit]

B: Serving our audiences
C: Improve our own feature set
D: Technical Debt

Goal(s)[edit]

  • Maintain current security procedures and compliance standards for fr-tech and advancement teams
    • Implement system to deliver Donor Data upon request
    • Implement PSD2

Status[edit]

Note Note: January 23, 2019

*Discussions are In progress In progress now; PSD2 is just getting started but is In progress In progress.

Note Note: February 27, 2019

*PSD2 has lowered in priority and N Postponed until Q4.

Note Note: March 28, 2019

*PSD2 is something that we will not be doing at this time.


Outcome 3 / Output 3.1[edit]

Develop new features  and improve internal systems to support growing fundraising activities and reach. Investigate or enhance donor retention.

Dependencies on: none

Tech Goal(s)[edit]

B: Serving our audiences
C: Improve our own feature set
D: Technical Debt

Goal(s)[edit]

  • Re-architect Contribution Tracking system to improve internal visibility, reliability and scale.
    • Break down contribution tracking and provide estimates

Status[edit]

Note Note: January 23, 2019

* This is now In progress In progress

Note Note: February 27, 2019

* This is continuing and In progress In progress and should run through the end of Q3.

Note Note: March 28, 2019

* The re-architect Contribution Tracking system is now Yes Done and we are currently implementing it.

[edit]

Outcome 1 / Output 1.1[edit]

Campaign support and any regressions within the fundraising infrastructure are addressed in a timely manner, to minimize or eliminate negative technological impact on all fundraising campaign targets.

Dependency: Advancement

Tech Goal(s)[edit]

B: Serving our audiences
D: Technical Debt

Goal(s)[edit]

  • In Q1, 3 and 4: Fundraising campaigns are supported but are subject to change and managed within standard work weeks
    • Support planned campaigns

Status[edit]

Note Note: May 30, 2019

  • In progress In progress and ongoing

To do To do June 2019

Discussed...


Outcome 3 / Output 3.1[edit]

Develop new features  and improve internal systems to support growing fundraising activities and reach. Investigate or enhance donor retention.

Dependencies on: none

Tech Goal(s)[edit]

B: Serving our audiences
C: Improve our own feature set
D: Technical Debt

Goal(s)[edit]

  • Re-architect Contribution Tracking system to improve internal visibility, reliability and scale.
    • Work on but possibly not release contribution tracking

Status[edit]

Note Note: May 30, 2019

  • This is In progress In progress

To do To do June 2019

Discussed...


Outcome 3 / Output 3.3[edit]

Keep up to date on current payment systems integrations, or integrate with new providers to maintain reach and flexibility.

Dependencies on: none

Tech Goal(s)[edit]

B: Serving our audiences
C: Improve our own feature set
D: Technical Debt

Goal(s)[edit]

  • Possibly some recurring donation features
  • Start development on the India form

Status[edit]

Note Note: May 30, 2019

  • This is In progress In progress

To do To do June 2019

Discussed...