Wikimedia Cloud Services team/Onboarding Giovanni

New hire/onboarding plan for Giovanni Tirloni as Operations Engineer in the Wikimedia Cloud Services team.

Who to ask for help

• Bryan - Manager - chief problem solver
• Andrew - Mentoring - orientation to projects
• Brooke - 'Buddy' - formally assigned person to answer non-goal and work product questions. "Where are the bathrooms?"

Onboarders References

• https://office.wikimedia.org/wiki/Administration/Team_guide/Onboarding_for_your_team
  • Note Bryan you need to look at this at least 2 days before start
• https://office.wikimedia.org/wiki/Onboarding_and_Offboarding
  • Note Bryan you need to look at this at least a week before start date
• https://office.wikimedia.org/wiki/Technology/Onboarding
• https://office.wikimedia.org/wiki/Office_IT/On(Off)boarding
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding

Onboardee Reference

• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement
• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement/Team_Social_Norms
• https://www.mediawiki.org/wiki/Wikimedia_Cloud_Services_team
• https://office.wikimedia.org/wiki/Guide_for_new_hires
• https://office.wikimedia.org/wiki/Guide_for_new_engineering_staff
• https://office.wikimedia.org/wiki/New_Hire_Orientation_Videos
• https://office.wikimedia.org/wiki/Staff_Resources/Employees
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding
• https://office.wikimedia.org/wiki/Contact_list
• https://meta.wikimedia.org/wiki/IRC/Cloaks
• https://www.mediawiki.org/wiki/User:ABorrero_(WMF)/Notes/Onboarding_notes
• https://commons.wikimedia.org/wiki/File:Wikimedia_Foundation_extended_HR_video.ogv

Weekly Breakdowns

Sept 4 - Sept 7

Objective

Meet everyone online and get setup.

Start to learn about Cloud VPS, Toolforge, and team

• Day 1 (Getting settled in)
  • Ask questions about any and all of this. There is a long tailed setup process and lots of accounts. We will make a task like https://phabricator.wikimedia.org/T185493 to keep track of permissions don't worry. The first week will be chaotic. Don't worry.
  • Join #wikimedia-cloud-admin ^connect, #wikimedia-cloud ^connect, and #wikimedia-operations ^connect channels
  • Login to your wikimedia.org email and make sure it works
  • Login to https://office.wikimedia.org/, look around, and make yourself a User page.
  • Add yourself to the internal contact list.
  • Login to metawiki and make yourself a User page.
  • Login to MediaWiki wiki and either make yourself a User page or let Help:Extension:GlobalUserPage show people your user page from metawiki.
  • Create a Wikitech/LDAP account
    • The "Toolforge users" workflow is probably the easiest to follow.
    • Use your @wikimedia.org email address.
    • Your shell account name will be the same in Cloud VPS, Toolforge, and WMF production so choose wisely.
    • You can use an existing ssh key or make a new one as you like (privileged keys will be made later).
  • Login to wikitech with your new account and make a User page for yourself.
  • Create a Phabricator account by logging in with your Wikitech/LDAP account.
  • Link your Phabricator account to your staff wiki account too (Settings > External accounts).
  • Login to Gerrit and add an ssh key so you can upload patches
  • Get an IRC cloak (or at least start to get one) and join #mediawiki_security ("op yourself and add them via /mode #mediawiki_security +I gtirloni!*@* ")
  • Go to team meeting
  • Read lots of docs :)

• Day 2
  • Sync up with Andrew
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Read lots of docs :)
  • Ask questions!

• Day 4
  • Sync up with Andrew
  • Read lots of docs :)
  • Ask questions!

Misc:

• Add the Cloud Services team calendar to your calendar app
• Get in all IRC channels
• Cloud root
• Tools admin
• Create prod root key changeset for week 2 ops meeting
• Add 'cteam' for IRC ping
• Add 'checker.tools.wmflabs.org' for IRC ping
• register in gerrit https://gerrit.wikimedia.org
• Review open tasks in Phabricator's #cloud-services

Sept 10 - Sept 14

Objective

Meet (online) and get setup (part 2)

• Day 1
  • No way are you finished getting setup yet. That's OK. The road is long and the snacks should be plentiful.
  • Read lots of docs :)
  • Ask questions!

• Day2
  • Sync up with Andrew
  • Go to team meeting on Tuesday
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Read lots of docs :)
  • Ask questions!

• Day 4:
  • Sync up with Andrew
  • Read lots of docs :)
  • Ask questions!

• Day 5:
  • Read lots of docs :)
  • Ask questions!

Sept 17 - Sept 21

Objective

Shadow clinic-duty person and followup on tasks from week 1 and week 2

Lurk in #wikimedia-cloud ^connect to help folks

Take on one or more small tasks

• Day 1
  • We change clinic duty on Tuesday so Monday here is reading up and being prepare.
  • Read lots of docs :)
  • Ask questions!

• Day 2
  • Sync up with Andrew
  • Go to team meeting on Tuesday
  • Sync up with on-duty person
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 4:
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Sync up with Chase
  • Read lots of docs :)
  • Ask questions!

• Day 5:
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

Sept 24 - Sept 28

Objective

Shadow clinic-duty person and followup on tasks from week 1 and week 2

Lurk in #wikimedia-cloud ^connect to help folks

Take on one or more small task

• Day 1
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day2
  • Sync up with Andrew
  • Go to team meeting on Tuesday
  • Sync up with on-duty person
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 3
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

• Day 4:
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Sync up with Andrew
  • Read lots of docs :)
  • Ask questions!

• Day 5:
  • Lurk in #wikimedia-cloud ^connect to help folks
  • Read lots of docs :)
  • Ask questions!

Reference

• Onboarding task: https://phabricator.wikimedia.org/T203489