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2FA Code Lost

7
Rammfan9565 (talkcontribs)

I have recently attempted logging into Phabricator without success; I no longer have access to the Authy App that holds my 2FA method.

I would be very grateful for assistance to re-gain access to Phab so I can reset 2FA using Authy

AKlapper (WMF) (talkcontribs)
Rammfan9565 (talkcontribs)

@AKlapper (WMF): Thank you. Unfortunately, I am unable to do so as it requires 2FA to be instigated; it's logging me in (because it's my Wikipedia account) but then locks me into the 2FA sign-in screen.


Well obviously own the account but yes, the issue is then verifying I am who I am.


I would be grateful for some further assistance

Framawiki (talkcontribs)

Hi, you really don't have any phab accessible access anymore (phone, second computer, second windows session...)?

Does anybody in Wikimedia movement knows you and your face, and can confirm your identity?

Do you have publicly shared your legal identity previously on wikimedia wikis/phab?

Rammfan9565 (talkcontribs)

(Sorry for the delay in replying, I didn't get notified and I've been busy doing other things)


  1. Correct - access is not possible as I am unable to log into the 'Authy' App that holds my Phabricator 2FA Key
  2. Afraid not
  3. I have previously confirmed my identity to the Wikimedia Foundation, in 2011 I believe, but I am currently unable to locate the Archived Page as I believe the Policy has since been updated (you used to be able to see a list of all 'identified users')
Pppery (talkcontribs)
Rammfan9565 (talkcontribs)

@Pppery: many thanks for confirming this