Topic on Project:Support desk

Create account/reset pwd timeouts and log-in failures

5
TyronX1 (talkcontribs)

I have a mediawiki v1.34 over at https://wiki.vintagestory.at/ and rather suddenly I can no longer log in with my account. I get the message "Incorrect username or password entered. Please try again.".

I did not change my password. I also unsuccessfully tried to fix it using the direct database modification as suggested here: Manual:Resetting passwords#Direct database modification

Attempting to create an account or reset the password results in a timeout after a long time of loading. I can verify that it is not due to the SMTP settings.

This is all super weird to me and I have no idea on how to debug this. I'm the owner of the site so I can access all the files and database, if more information is needed.

Thanks for reading!


Bawolff (talkcontribs)

i guess the timeout could be if pbkdf2 config had too many rounds ($wgPasswordConfig), but that would be really weird, so maybe its not that.

2A03:EC00:B188:375:F57E:A2BC:16C0:825F (talkcontribs)

Thank you for the response, Bawolff, I have not changed the value of $wgPasswordConfig. Are you aware of any debug option that would help me narrow down the cause?

TyronX1 (talkcontribs)

Ops, i was not logged in it seems

Bawolff (talkcontribs)

i mean, always check your error log just in case. If you are getting timeouts, you could try enabling profiling to see where mediawiki is getting stuck.

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