When accessing the website externally we have no problem viewing it and editing it, but when trying to access it from within the LAN it can't be loaded. We have tried loading it internally on a few different laptops: different OSes, different browsers, no luck. I'm not even sure where to start with this one.
We get the following error message:
This site can’t be reached
<domain name> refused to connect.
Search Google for <site address>
ERR_CONNECTION_REFUSED
I should have mentioned that we used to be able to reach it internally. Then, it stopped being accessible, after a software update I can only guess.
Could you provide any specific information about how a firewall might be involved?
When accessing other pages on the web server (apache2) but not the wiki they can be viewed internally, and they maintain their internal ip address instead of the dynamic domain name we are using for external access.
However, when we try to access the wiki internally the internal ip address switches to the domain name in the browser address bar and the page is inaccessible.
Some places have firewalls setup so you can only access resources via their external IP addresses externally, and have to use their internal IP address internally. You would have to talk to whomever runs the network to see if that's the case for you.
Are you on a linux system? Could it be that you need a hosts entry so that DNS is bypassed and you go directly to the LAN IP where the site is hosted?
you can modify hosts files on both windows & linux. If someone is managing the network and you wanted to do something like that, probably just using your own dns resolver would be a more robust solution.
