Topic on Project:Support desk

Commons and Wikimedia Upload appear to have been BGP-hijacked

2
64.114.223.5 (talkcontribs)

Commons shows an error with the following message:


"Error: Our servers are currently under maintenance or experiencing a technical problem. Please try again in a few minutes.

See the error message at the bottom of this page for more information.

If you report this error to the Wikimedia System Administrators, please include the details below.

Request from 216.171.227.197 via cp4025 frontend, Varnish XID 88169232

Upstream caches: cp4025 int

Error: 404, Requested domainname does not exist on this server at Fri, 07 Dec 2018 19:07:07 GMT"


The 216 IP belongs to a proxy service, and is not my IP shown on other projects (64.114.223.5).


Upload.Wikimedia images are also broken:


"Page not found: /wikipedia/commons/3/32/Mezquita_de_Malek,_Kerman,_Ir%C3%A1n,_2016-09-22,_DD_20-22_HDR.jpg

We could not find the above page on our servers.

Did you mean: /wiki/wikipedia/commons/3/32/Mezquita_de_Malek,_Kerman,_Ir%C3%A1n,_2016-09-22,_DD_20-22_HDR.jpg

Alternatively, you can visit the Main Page or read more information about this type of error."


I am in Canada, and this is happening with 2 computers.


Jdforrester (WMF) (talkcontribs)

Hi there. I'm sorry to hear that. It sounds like a system is re-writing the URLs for you in a broken way. From looking at the logs, we don't think the problem is at our end, or a wider Internet problem that a BGP issue would show as.

Colleagues of mine asked if you were on a school network (from digging, the proxy looks like it might be used by the Ministry of Education), and if the two computers on which you had this issue are clean devices of your own, or if they're owned/controlled by the school. For our end, it looks like there's a proxy that's mis-behaving; that might be because the devices are configured to use it, or the network is inserting a proxy anyway that's breaking things for you.

Sorry we can't give more help!