Topic on Project:Support desk

66.61.75.194 (talkcontribs)

This was done on allthetropes.org, which I believe is under MediaWiki

I created an account, General Hindsight, on or around 9/20/2017. When I went to log back into the account after a day, I was given two errors, one stating that the password was invalid, and another one that simply said there was an internal error of some kind. I know the password was valid, as I retrieved it from a password database that I had saved it in when I created the account. However, I did not make it with an email address, so I thought that maybe the account was complaining about that. I made a second account, General Observation, and to that added my email address. I then went to a wiki page to begin editing, and the page told me that THAT password was now invalid. On top of that, it somehow had me logged in to my General Hindsight account. I thought that I would simply add my current email to the General Hindsight account, get a new password (since I had cleared the old one from the database), restore it, and delete the General Observation account. However this didn't work either.

In short, can you

1) Delete the General Observation account

2) Delete the General Hindsight account or send a reset password to the General Observation account email

?

If you check your logs, you should be able to see that General Observation and General Hindsight are logging in from the same machine. I don't have cookies turned off or anything, I do have adblocker on. Once this is done, can you tell me why I cannot log in to your system without errors: I checked the FAQ can could find nothing describing why I wouldn't be able to log in under my circumstances, and aside from only having HTTP and HTTPS open, I don't have a bunch of weird settings on my machine such that I can't log into various other websites.

Any assistance you can grant in this matter would be appreciated, thank you.

Star Warden (talkcontribs)

This is something that you need to ask the people there. Their site is only running on the MediaWiki software, but it's not part of the WMF project.

66.61.75.194 (talkcontribs)

Thank you for the clarification, I will do so now.