Topic on Extension talk:ConfirmAccount

Summary by Ivanhercaz

I get access via ssh and run update script and everything solved.

Ivanhercaz (talkcontribs)

Hi, I have installed ConfirmAccount in my wiki but I am having problems with that. When I go to check if it works fine, I fill all the fields and then I click in "Request account" but it shows me, in a new page, that message:

Error of the database

There was an error in the query to the database. This may indicate a bug in the software.

ā€• Original message (in Spanish):

Error de la base de datos

Se ha producido un error en la consulta a la base de datos. Esto puede indicar un fallo en el software.

I think that it could happens because I don't run the update script. I haven't got access with SSH at this moment, but I tried to use the update script with the web-browser, so I enter in /mw-config/, but I have doubts because it shows me the screen with the last message after the installation. I tried to update the tables of the database restarting installation: I change the name of my local-settings.php, restart the installation with the same database and then I use the same local-settings.php again; but it didn't work.

Any advice to fix that error? Thanks in advance.

Regards, Ivanhercaz (talk) 16:47, 30 August 2016 (UTC)

P.D. I don't know if this talk space is the correct place to post that doubt, if not, please, tell me where I can ask about it (Phabricator?).