Topic on Talk:Phabricator/Help

No password retrieval from Phabricator login page

13
Summary by AKlapper (WMF)

Worked around by fixing the Phabricator frontpage in Phab:T116142.

Timeshifter (talkcontribs)

Come on. Password retrieval is so basic. It is so exasperating to participate with anything to do with the Wikimedia hierarchy or structure anymore. Who decides priorities anymore?

https://phabricator.wikimedia.org/auth/start/

Krenair (talkcontribs)

What do you mean by password retrieval? Browser-assisted autocompletion of fields? Password resets?

For Phabricator, the Phabricator developers decide priorities, not Wikimedia.

Timeshifter (talkcontribs)

Password resets, I guess. Though some places send you your existing password via the email connected to the login name. There is usually a link called "Forgot your password?" I have a record of my password. But the one I have is not working for my username on Phabricator. I have used it successfully in the past.

Krenair (talkcontribs)

Are you talking about OAuth or LDAP login?

Timeshifter (talkcontribs)

At the page I linked to previously it says this:

Login or Register with LDAP

LDAP Username

LDAP Password

P858snake (talkcontribs)

Phabricator has two login methods:, oAuth via your MediaWiki wiki login (aka this wiki) or you can use LDAP login from Wikitech wiki, You need to use the password reset functionality on the platform/service that you used to login to Phabricator, Phabricator can not handle these resets directly.

Timeshifter (talkcontribs)

Is this going to be fixed? Many Wikimedia users coming from Wikipedia on an infrequent basis are going to have the same problem. Somehow they registered and logged into Phabricator in the past. But now they can't log in.

Krenair (talkcontribs)

Why can't they log in, given that they're already logged in to Wikipedia?

Timeshifter (talkcontribs)

At other sites when I am unable to log in, I will sometimes be notified that there is no account with the username I used to try to login with. Or if the password is the problem I am offered a password retrieval or reset. Something is done to help out the user trying to log in.

Being logged into Wikipedia and Mediawiki.org does not help me to login here:

https://phabricator.wikimedia.org/auth/start/

Everything looks the same. I just tried. Both Wikipedia and Mediawiki.org were open in adjacent tabs before I went there. I am using the latest version of Firefox. I still get the same result from the form:

"Username or password are incorrect."

But no help.

P858snake (talkcontribs)

The main LDAP login form refers to Wikitech login, If you are trying to login in with your MediaWiki account, Click the "Login with Mediawiki" button below the form to start the process.

Timeshifter (talkcontribs)

OK. I suggest that someone at WMF take responsibility to fix this, or to get it fixed by whatever byzantine method is required to get the Phabricator developers to fix it. I suggest putting that sentence on that login page:

"If you are trying to login in with your MediaWiki account, Click the 'Login with Mediawiki' button below the form to start the process."

At least then people will have a clue as to why they couldn't log in via the huge login form. Many average outsiders, or average Wikipedia editors, have no idea that they shouldn't be logging in at the large login form where they are being pointed to for logging in.

And they are unlikely to know anything about LDAP or Oauth.

AKlapper (WMF) (talkcontribs)
Timeshifter (talkcontribs)

Thanks for reopening phab:T116142: "Phabricator login page does not show Welcome text / 'Click button below' text anymore."