Toolserver:Account renewal

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This page was moved from the Toolserver wiki.
Toolserver has been replaced by Toolforge. As such, the instructions here may no longer work, but may still be of historical interest.
Please help by updating examples, links, template links, etc. If a page is still relevant, move it to a normal title and leave a redirect.

This page documents the current account renewal procedure as of June 3, 2010.

When you're within 28 days of your account expiring, log in and run:

$ acctrenew

The script will confirm that you wish to start the renewal process and will ask for your LDAP password. It will guide you through a series of questions about licensing, e-mail, the rules, etc. Once you've finished, your account will be renewed.

If your account has already expired, you will not be able to log in and run acctrenew. Instead, open a ticket in the "Toolserver" (TS) project in JIRA requesting it to be reactivated.

Users should receive e-mail notifications regarding account renewal 28 days, 7 days, and 1 day prior to expiration.

Running acctrenew requires that you enter your LDAP password. If you didn't yet set a password, you can do so by running setpass. If you forgot your password, run resetpass. If you forgot your password and did not set an e-mail address in LDAP, open a ticket in the "Toolserver" (TS) project in JIRA.

Web space is not be accessible from expired accounts for security reasons as of February 4, 2010


Troubleshooting[edit]

  • -bash: acctrenew: command not found
You've changed your default PATH. You may want to append your custom path to the end of the existing PATH variable.
For instance:
  1. The system creates your PATH as /opt/local/bin:/opt/ts/gnu/bin:/opt/ts/bin:/opt/ts/mysql/5.1/bin:/opt/ts/perl/5.12/bin:/opt/ts/perl/5/bin:/opt/ts/python/2.6/bin:/opt/ts/php/5.3/bin:/opt/ts/ruby/1.8/bin:/opt/ts/mono/2.0/bin:/opt/ts/tcl/8.5/bin:/usr/ccs/bin:/sge62/bin/sol-amd64:/usr/bin:/usr/sbin:/usr/sfw/bin:/usr/postgres/8.3/bin:/usr/cluster/bin:/opt/jobserver/bin
  2. You want to append ~/bin and keep another variable - PATH1 - as the original PATH (just in case).
    export PATH1=$PATH
    export PATH=$PATH1:~/bin
  • cannot open LDAP secret: No such file or directory
Try logging in on willow.toolserver.org

See also[edit]

Category:Documentation