Talk:Wikimedia Apps/iOS FAQ

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What to do if someone keeps modifying an article’s content back to false content.

2
Joehl1103 (talkcontribs)

I have repeatedly changed an article’s content to be more accurate and Cited sources; yet, whoever is responsible keeps removing my edits. What am I supposed to do? Is it a war of attrition?

Johan (WMF) (talkcontribs)

@Joehl1103: It's definitely not supposed to be a war of attrition! Sorry about the frustration. The way it's supposed to work is that if you can't agree on a solution, you'll have to take it up on the article talk page. This is not uncommon when two persons disagree on what an article should look like.

This is what I would do:

  • Write an explanation of why your edits will make the article better and post at the bottom of the article talk page. Sign with ~~~~ which will add your username and a time stamp.
  • Look at the history tab. Do you know how to see the article history? There you can find who has removed your content.
  • Go to their user page, write a polite note and tell them you have started a conversation on the article talk page and invite them to participate to see if you can agree on a way forward.
Reply to "What to do if someone keeps modifying an article’s content back to false content."

The what to do if blocked from editing link broken

3
Kizemet (talkcontribs)

Or at least it comes up with error for me. I just learned a few minutes ago that I’m blocked from editing and am not quite sure what happened. I’m guessing I made an edit or (still figuring out using Wikipedia edits) a faux Paux and it triggered something. I was hoping someone could help me figure out what happened/I could fix whatever I did.

Thank you for your times!

Kizemet (talkcontribs)

I figured out that I was blocked for IP address for collocation? Wouldn’t let me copy and paste why the block happened exactly and won’t let me message the admin to ask, would like to figure out who to talk to who can help me learn and do better?

Thank you for your time!!

Johan (WMF) (talkcontribs)

@Kizemet You're not blocked, as far as I can see, but the IP address you edit from might be. This is not necessarily related to your editing, only that Wikipedia has no good way to distinguish between different persons on the same network when someone causes trouble. In that case, you need to get your account exempt from IP blocks. You can see a way forward here:

https://en.wikipedia.org/wiki/Help:I_have_been_blocked

Thank you for editing and making Wikipedia better, and sorry you were caught in this. Unfortunately, Wikipedia is constantly vandalised, and editors try their best to protect the wiki.

Reply to "The what to do if blocked from editing link broken"
Omotecho (talkcontribs)

Anyway to add emergency halt button anywhere? When I try translating pages via Contect Translation2, aka CX2, by ContributionsTranslation → input article title and choose language pair, push "Translate";

  • iOS app opens but it can’t handle the process.
  • No way to return to Safari or FF as no bottom tool bar shows.

To abort the process, the only option I can think of now is to delete the app from my iPhone. That resolution rips me off chances to contribute to this app which is very age-free. As I told to my elderly kins to use, I feel responsible to assist those who improve a tool. You know, the baby boomers are so happy to use it.

Johan (WMF) (talkcontribs)

Thank you, @Omotecho. I've made the team aware of this.

Johan (WMF) (talkcontribs)
Omotecho (talkcontribs)

@Johan (WMF) wow you knew I was translating your link (;. I experimented the instruction therein, then slipped into an air pocket... Under Wikimedia Apps/IOS FAQ (on mobile) and section "#How do I STOP iOS from opening Wikipedia links automatically in the app?", second item, it tells:

  • 2. When iOS opens the link from Safari in the app, use the "wikipedia.org" button in the upper right of the screen to return to Safari, and stop it from automatically opening links in the app in the future.

I guess it is not talking about tha App on mobile devices, as on contents page, I see no "wikipedia.org" button in the upper right of the screen, but only see the "W" button at top-center, which jumps to "Home" screen. I ventured to open "Setting" per cog wheel, but did not find anyway to null auto link from Safari.

Are we looking at the same picture? iPhone 6S plus, iOS 13.7, model MKU72J/A.

Johan (WMF) (talkcontribs)

Haha, yes, I actually did say "I'm pretty certain this user already knows this since I know they know technical documentation well" in the internal chat when I reported this problem to the team, but I figured I'd mention it just in case. (: Now that you say it, I'm a bit confused by that part too. I’ll look into it.

Anyway, I tried reproducing your problem and get around it, and this was the simplest, quickest solution for me: I long-pressed a Wikipedia link to get the options of where to open it (open, open in new tab, open in ”Wikipedia” (the app)) and picked open, then went to my contributions, then to CX2.

I created a video to illustrate, but don't think it's worth uploading to Commons. It's currently in Google Drive open to anyone but if you don't want to access it there I can upload it wherever you prefer, if it would help you.

I think part of the problem here is that CX2 isn't really made for mobile, and thus wasn't taken into account, whereas the next version, CX3, is mobile first. This isn't an excuse, merely an explanation – obviously the problem exists, since you've encountered it.

Omotecho (talkcontribs)

You are so kind to offer a video, that is the best way to learn (: (y) I have no worry about Google Drive, and pls keep it there till you see me have a peep. And great update about CX3: so many users, esp with locked in new normal, have come across CX2 on their browsers, I sense.

(Doodle) I would look forward for any productivity update on how much CX2-created pages we have gained between March and September 2020: as how indoorish lifestyle has driven CX2 up to people’s radar, so to speak, to be productive and expanding their horizon of knowledge. Could be an indicator how thirsty we are for new knowledge as homo smartphoneus/tabletus, nevertheless of the pressure under pandemic, and how inventive people are to "share" what they read on Wikipedia into their mother tongues.

Johan (WMF) (talkcontribs)

You can check Special:CXStats on any Wikipedia to see that. (:

(Edit: And check "per week", that'll give you the best overview.)

Johan (WMF) (talkcontribs)

@Omotecho Checking in, did this solve your problem? I mean, it doesn't actually fix the bug, which has been noted, but is it a functional workaround for you for the time being?

Omotecho (talkcontribs)

Thank you for your ping, @Johan (WMF), and yes, changing to desktop view to continue CX2 is a trick I came up myself. You encouraged me to try and find when that workaround works/not works either you have Wikipedia App running on the background or not.

  • I tried to note what differs when W app does/doesn’t interfere with Safari or Firefox, but came up with no reasonable pattern.
  • I deleted Wikipedia app, reinstalled, but nothing improved.
  • So I deleted the app as the last resort. Appreciate very much for your support, belated report that case "closed" for me with you reportingvthe bug. Cheers,
Reply to "App interfares with CX2"

Deleting the Authentic Updates

2
Sln2737 (talkcontribs)

I am not sure why the page has been deleted if none other than an American edit the page.

Johan (WMF) (talkcontribs)

I'm not quite sure I understand your question, I'm afraid.

Reply to "Deleting the Authentic Updates"

Lack of clarity for reporting bugs

5
The Editor's Apprentice (talkcontribs)

Currently the text in section Where do I report bugs? indicates that people should follow a link to Wikimedia Apps/Team/Bug reporting which in turn points to Phabricator. In contrast the image File:File a bug.png in the section seems to suggests that people should navigate through the Wikipedia app's settings to report a bug, ultimately sending an email to a Wikimedia email address.

The presentation of these two pathways without any explanation of how they relate to each other is confusing. I would greatly appreciate if the text was changed to clarify the way the two pathways relate to each and which, if either of them, is preferred. Many thanks.

PS: Are any you aware of any follow-up regarding the two comments made about reading in Simplified Chinese versus Traditional? Is it an article instead of a UI issue?

The Editor's Apprentice (talkcontribs)
Johan (WMF) (talkcontribs)

@The Editor's Apprentice: I don't handle incoming bugs myself and thus have no preferences, but I'll make sure people see this and reply.

JMinor (WMF) (talkcontribs)

The email goes to OTRS (the customer service ticket system used by communities). We then have a weekly process where we consolidate concerns, answer questions and file tickets based on those reports. This is our perferred method, though we of course also accept and pay attention to bugs filed directly into phab. However, I can see that the duplicate/inconsistent instructions here could be confusing, we'll simplify them to ask that bugs come via the "Report a bug" feature.


To your note about Chinese variants, I have answered them below, but the underyling issue is with how the APIs the apps use interact with and (previously lacked any support for) Chinese and other languages relying on the variant function. This has recently been largely rectified, and Android has already improved their support and iOS will be doing the same in an soon upcoming version.

The Editor's Apprentice (talkcontribs)

@JMinor (WMF) Thanks for the quick response and action. It is interesting to learn about the inner working of bug reporting and I'm glad that such a system exists. Additionally, it is convenient that the problem with variants of Chinese has recently been resolved for the most part.

Reply to "Lack of clarity for reporting bugs"
Pelagic (talkcontribs)

Great FAQ overall! One part jumped out at me:

“As an iOS user, you have already agreed to Apple's Terms and Conditions for the iOS version running on your device. Please refer to section 4, ===Consent to Use of Data===, for more information about how they handle your Location and other usage data.”

That sounds a little heavy-handed. Seems like chastising the user for throwing away their privacy. Do we really need to tell iOS users that Apple can track them when Location Services is turned on? Or is that a "sky is blue" thing?

If we do feel the need to warn them, then how about wording along these lines:

“Of course, Apple can use your location information. See section 4, Consent to Use of Data, in their Terms of Use for more information.”

Also it says the "app itself" doesn’t record our location, but what about WMF servers? How do they handle the location queries that they receive? Is it linked to or can it be correlated with user name or IP address?

P.S. I’m logged in to the app (automatically somehow), but button here says “Add topic anonymously”. Didn’t notice that until I scrolled further. Don’t really want to share my IP address, but also don’t want to and try copying all I’ve written to somewhere else and back out of this screen. —Pelagic

Nevermind, copied text to clipboard and pasted it back after signing in.

Pelagic (talkcontribs)

Have boldly made the change. See also this discussion about the effect on translations.

Still curious about whether the app location data is retained server-side. It would be a lot more specific than the geo-IP information that is used for language selection on the website.

JMinor (WMF) (talkcontribs)

Those changes look good (in terms of softening the language about Apple's location terms.


To your question about the servers on our side, we only send location when the user runs a search on the Places screen. It is sent as an anonymous search query, and is not tied in any way to the user account or device information. It does send IP, as all web requests do, but that IP is not retained over the long term and is not permanently associated with any account or search history. Hope that helps. Feel free to clarify the existing language or suggest changes to make this clearer to folks.

Reply to "Location tracking section"

I don’t know how to translate articles by iPad ,how I do it?

2
176.225.230.243 (talkcontribs)

How to do it

JMinor (WMF) (talkcontribs)

There is currently no support in the app for the Content Translation tools. You can access them via the mobile on you iPad.

Reply to "I don’t know how to translate articles by iPad ,how I do it?"
Sir Elyk (talkcontribs)

This might be a small thing. But I feel large bodies of text are easier to handle when I can justify the text. It’d be great to have this feature.

JMinor (WMF) (talkcontribs)

Thanks for the feedback. You're not alone, and we'll take it into consideration.

Reply to "Making the text justified?"

Selection of Chinese language is different between android and iOS

2
Geewcwong (talkcontribs)

In android there is the option of Traditional Chinese but in iOS it only has “Chinese” and the language uses is Simplified Chinese. Please can you have the Traditional Chinese available in iOS too, thanks

Android app version: 2.7.50320-r-2020-05-20 iOS app version: 6.6

Thanks

JMinor (WMF) (talkcontribs)

Yes, thank you for reporting this. We are aware of this issue and planning to fix it in an upcoming version.

Reply to "Selection of Chinese language is different between android and iOS"

The Chinese page on iOS only has traditional one but no simplified ones

2
Zzmx0916 (talkcontribs)

The Chinese page on iOS only has traditional one but no simplified ones ios 13.5.5 Wanna read simplified ones

JMinor (WMF) (talkcontribs)

Yes, thank you for reporting this. We are aware of this issue and planning to fix it in an upcoming version.

Reply to "The Chinese page on iOS only has traditional one but no simplified ones"