Fundraising Tech

Group:	Advancement Department
Team members:	Damilare Adedoyin, Elliott Eggleston, Wenjun Fan, Jack Gleeson, Jeff Green, Greg Grossmeier, Anil Kanji, Dylan Kozlowski, Eileen McNaughton, User:AStein (WMF), Christine Stone, Dallas Wisehaupt
Backlog:	#fundraising-backlog

About Fundraising Tech

Fundraising Tech (or "FR-Tech" or "Fundraising Technology") is responsible for the security, stability, and development of the Wikimedia Foundation’s online donation systems. Millions of small donations make up the majority of the Wikimedia Foundation’s operating budget every year. The donation systems created and maintained by Fundraising Tech were built specifically to make a small donor model a possibility across as many localities as possible, all while embracing the Wikimedia Foundation's values and guiding principles, to ensure the continued independence of our mission.

We do not write the banners or send the emails; we support the people and software that enables those things.

Systems

International payment processing

We maintain integrations with multiple with the goal of making it accessible and easy for anyone to donate to the Wikimedia Foundation from any of the countries we fundraise in. These integrations enable us to support online fundraising campaigns in approximately 30 countries each year.

CiviCRM - our donor database

We self-host the Open Source CRM CiviCRM to manage our donor data.

Tools to create, manage, and deliver online fundraising campaigns

We provide stable platforms and tools to the fundraising teams, and they create specific fundraising campaigns and other donor-facing messaging and content. This includes banners, email, and SMS.

Analytics Infrastructure

We provide a stable, scalable, and performant analytics infrastructure for use by the Fundraising Analytics team and the Fundraising team as a whole.

Team

Who we are

Director: Greg Grossmeier
Senior Product Manager: Anil Kanji
Engineering Manager: Dylan Kozlowski
Tech Lead: Elliott Eggleston
Software Engineers: Eileen McNaughton, Jack Gleeson, Christine Stone, Damilare Adedoyin, Wenjun Fan
Site Reliability Engineers: Jeff Green, Dallas Wisehaupt, Avishua Stein
CRM Product Manager: Stacy Burnett
CRM Administrator: Lars Sander-Green

How we work

Roles/Responsibilities: Fundraising tech/Roles and Responsibilities
Team training matrix: Fundraising tech/Training
Regular meetings and their agendas Fundraising tech/FR-tech Meetings
Phabricator task board: #fundraising-backlog

How to find us

You can find our engineering team on the #wikimedia-fundraising ^connect IRC channel. Include "fr-tech" in your message to make sure we see it.
I found a bug!

Rhythm and code freeze

We have a special yearly window of not deploying major changes to some critical systems starting in the fall, in preparation for the Big English drive. Game on again in mid-January, assuming we haven't emitted a puff of smoke in early December.

This code freeze gives our development an annual cadence, with each season seeing similar types and intensities of work, year-over-year. Any long-running FR-Tech project should take this into account.

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