Project talk:Support desk/Archive 1

Not able to add links to my support request
I tried to add the links https://github.com/wikimedia/mediawiki/commit/71d5b68221002d71c88783acab7df267a4e04cec and http://www.wiki-forum.de/installationsprobleme-der-version-1-19-0-t347486.htm to my support question: https://www.mediawiki.org/wiki/Project:Support_desk#Possible_bug_in_DatabasePostgres.php_53298

After submitting the form it reloads the page without any error message. It lasts long until I understood that I needed to remove the "http" / "https" from the urls. Is this an anti spam feature? Why isn't an error message displayed?! Maybe it was because it was my very first post here? --Marc Gutt (talk) 11:03, 30 January 2015 (UTC)
 * I'm having the same issue. As a temporary fix, I found that surrounding the links with nowiki tags allows them to at least be displayed. --Glameglumps33 (talk) 04:17, 3 February 2015 (UTC)
 * I'm having the same problem as well. There's no error message or any other indication of the cause... I checked this discussion page to ask what was going on and luckily found this topic. --24.47.169.50 03:53, 24 February 2015 (UTC)

Support query does not appear in the list
I've created a support query today, but if has not appeared in the list. I have created the query a couple of times, once without a user id, and a second time with this new user, but without success. I assume the 'Save' button causes the query to be filed and added to the list.

If queries are moderated and may therefore not appear for a period of time that is fine, but please could this be stated on the completion instructions. Otherwise can someone please explain why queries don't appear immediately after pressing Save.

Thanks Robin


 * If you had links in your query, the "save" button would do nothing except refresh the page and silently fail without letting you know. Perhaps this was the case? --24.47.169.50 04:01, 24 February 2015 (UTC)

Not able to edit posts
Double posted by accident and attempted to edit out the duplicate. When I edit a post and press "save page" the little spinning thing appears and gets stuck forever, and the edit is never made. If "save page" is pressed multiple times, multiple spinny things appear, all spinning for eternity. Not sure what the issue is. --24.47.169.50 04:00, 24 February 2015 (UTC)
 * With JavaScript enabled, I also have the problem that I cannot edit posts. Disabling JavaScript helps, but that cannot be the solution... --88.130.86.109 16:48, 6 May 2015 (UTC)

Protect the description?

 * Would it be possible to protect the description part of this page, to stop the stream of empty edits and attempts to use it as a side-channel? --Clump (talk) 18:00, 27 September 2015 (UTC)
 * Good idea. Feature request filed as T113902. Thanks. Quiddity (WMF) (talk) 20:11, 27 September 2015 (UTC)

Where to find the phrase "From Wikipedia, the free encyclopedia" for translation?
I am unable to find the phrase "From Wikipedia, the free encyclopedia" to improve its Sindhi translation. Aursani (talk) 10:05, 22 October 2015 (UTC)

Two issues
I came here to report that I'm having rouble logging into WiDaR, to use the Wikidata Game, using my netbook, a low-spec but new Win8 machine, running Firefox, which can struggle with script-heavy pages. It loads the OAuth special page, but I don't get the pop-up allowing me to "accept". I have previously been able to log in, with this machine. This happens even after a fresh restart, with no other tabs open, and AdBlockPlus disabled. Someone suggested logging out and back in again, on the OAuth page, but that doesn't work, either.

However, I'm unable to post on the support page, here, because that also fails to load. I've had a spinning blue ring for several minutes.

Are there any fixes or work-arounds for either, please? Andy Mabbett ( Pigsonthewing ); Talk to Andy; Andy's edits 11:42, 24 October 2015 (UTC)


 * Does any script error appear in the developer's console? (hit F11 or F12 for it to appear). Do you have any non-default gadget enabled in your Special:Preferences? --Ciencia Al Poder (talk) 13:01, 24 October 2015 (UTC)
 * Thank you. I see "Error: Unknown dependency: ext.visualEditor.viewPageTarget.init" and "Use of Mutation Events is deprecated. Use MutationObserver instead" in the console. I tried disabling all gadgets on this wiki, and OAuth worked. Andy Mabbett ( Pigsonthewing ); Talk to Andy; Andy's edits 15:09, 24 October 2015 (UTC)