Article feedback/status


 * For a history of changes in AFT see Article feedback/Log

Last update on: 2011-12-31

2010-09-01
We’re in the beginning phase of this project, figuring out requirements and generally determining the scope of our near-term and long-term efforts in this area. We are currently working on a pilot rating system which will be available as part of the Public Policy pilot program in late September.

2010-10-01
Phase 1, deployed last week in a pilot experiment for the Public Policy Initiative. The goal is to gather metrics and learn about how this feature should work. We plan to use this information to help develop requirements for the next phase in the first quarter of 2011.

2010-11-01
The first version of this feature was rolled out at the end of September, and we spent the month of October collecting and analyzing the feedback from the tool. We are currently designing the second version of this feature, and starting development later this month. We plan to roll out the next phase in sync with the Public Policy Initiative Phase 2 in January.

2010-12-01
In development. The initial version (phase 1) has been in production since the end of September on English Wikipedia. Phase 2, focusing on usability improvements, performance improvements and wider deployment, is slated for release in January 2011.

2011-01-01
In development. The initial version (phase 1) has been in production since the end of September on English Wikipedia. Phase 2, slated for release in January 2011, has been under development. Planning for phase 3 will begin soon.

2011-02-01
Phase 2 is currently in development. The requirements have validated against the current codebase and UI. This feature will be dark launched on prototype on February 4. We'll wait until after the 1.17 deployment before making this feature live due to Resource Loader dependencies.

2011-03-01
The deployment to our prototype has surfaced additional feature requirements that we've now addressed. Now that MediaWiki 1.17 has been successfully deployed, we can release the latest version of the Article feedback tool on the English Wikipedia, as part of our pilot experiment this quarter. Requirements for the next version (3.0) are being drafted.

2011-04-01
The second phase of this feature was released on the English Wikipedia in mid March. A major change in the interface is the ability for reviewers to specify the source of their knowledge, e.g. if they have an academic degree in a related field (see screenshot). Experiments to encourage user engagement are being performed as well. Dario Taraborelli also published an analysis of the first phase experiment. We're currently expanding the scope of the experiment to include several thousand articles, in order to get results that are more meaningful statistically.

2011-05-01
<section begin=2011-05-01 /> <section end=2011-05-01 />
 * Phase 2: Trevor Parscal implemented the expiration of ratings, added error handling mechanisms and fixed IE bugs. Roan Kattouw reviewed and deployed the code to production.
 * Phase 3: Timo Tijhof and Trevor Parscal implemented the EmailCapture extension, a tool that allows unregistered users rating an article to leave their e-mail address if they want to be contacted later by the Community department. Weekly deployments were performed by Roan Kattouw. The team started to work on the dashboard, a summary page to surface general rating trends.

2011-06-01
<section begin=2011-06-01 />Version 3 was deployed to the English Wikipedia on May 9 with new features, like the article feedback dashboard, a summary page showing general rating trends. The experiment was expanded to 100,000 articles and may be expanded further after analysis of the results. The next version of the Article Feedback feature is currently in development.<section end=2011-06-01 />

2011-07-01
<section begin=2011-07-01 />Additional features were added in June, like a dashboard tracking articles receiving low ratings. Roan Kattouw started to implement the UDP back-end to provide clicktracking metrics to assess user engagement. The community provided feedback and bug reports, and the development team addressed the concerns raised, for example by implementing a user preference to hide the tool. Tooltips were also added to provide more information on the meaning of the star ratings. Dario Taraborelli continued to evaluate the data provided by the articles already showing the feature. The incremental roll-out to all articles on the English Wikipedia is planned to be completed by mid-July.<section end=2011-07-01 />

2011-08-01
<section begin=2011-08-01 />Roan Kattouw completed the UDP logger (for clicktracking metrics) and deployed it to production. The Article feedback feature was incrementally rolled out to all articles on the English Wikipedia, and the Product research team continued to analyze its impact (read more).<section end=2011-08-01 />

2011-08-31
<section begin=2011-08-31 />Development was completed in July; August was mostly devoted to data analysis. Dario Taraborelli analyzed the volume of edits, and couldn't yet find any statistically significant difference in edits before and after the activation of the feature on English Wikipedia articles. In order to clarify licensing and privacy policies regarding the data (and to facilitate its reuse by external tools & researchers), an explanation was published, stating that user feedback data (from Article feedback and MoodBar, for example) were considered public contributions just like any edit.<section end=2011-08-31 />

2011-09-30
<section begin=2011-09-30 />Dario Taraborelli continued to analyze the data recorded. Howie Fung assessed proposals from vendors in response to the RfP to build an extended review system, that would notably integrate free-text comments to the Article feedback feature.<section end=2011-09-30 />

2011-10-03
<section begin=2011-10-03 />Planning and design work begins on a new version 5 of the Article Feedback Tool. Fabrice Florin is engaged as product consultant to lead the development of AFT V5.<section end=2011-10-03 />

2011-10-31
<section begin=2011-10-31 />Work has started on Version 5 of this feature, which will focus on reader engagement, for example by offering new feedback forms and free-text comment fields; a comment moderation system is also planned. This project is led by contractor Fabrice Florin, and will be implemented by an external contracting company, OmniTI.<section end=2011-10-31 />

2011-11-30
<section begin=2011-11-30 />Fabrice Florin completed feature requirements, mockups and project plan for Version 5, and led development of first beta code by OmniTI. Dario Taraborelli started to work on the version 5 data model, metrics requirements and data analysis plan. He also worked with Fabrice and Howie Fung on guidelines and requirements for marking of AFT-generated edits and account tracking. A series of real-time dashboards for AFT data were uploaded to the Toolserver. Roan Kattouw reviewed the proposed database schema, and showed the OmniTI team how to deploy code to the prototype server.<section end=2011-11-30 />

2011-12-31
<section begin=2011-12-31/>Aaron Halfaker, Oliver Keyes and Dario Taraborelli have finished gathering valuable data from the community about the usefulness of comments coming in from each of the three forms launched in December. A survey to get comments from readers about the effectiveness and attractiveness of each design was also introduced, and the team has been compiling the various sets of data to produce a report on the pros and cons of each form. Fabrice Florin is leading development on the next round of features, including a new feedback page, to be implemented by OmniTI, our development partner. <section end=2011-12-31/>