Bug management/Workflow

This page is a proposal for a new workflow on problem entry that would lead the user to OTRS, RT, or Bugzilla, as appropriate. It is meant to outline the steps that a would be in a problem reporting wizard.

Categories
What sort of problem are you having? (Obviously each of these will need more work and I'm probably missing something, but this is a start.)


 * Copyright, permission problems
 * OTRS


 * Infrastructure and Operations issues
 * RT


 * Software issues
 * Bugzilla


 * Need help
 * Village Pump

How to enter the issue

 * OTRS


 * RT


 * Bugzilla


 * Village Pump