User:KStoller-WMF/sandbox

Design


Below are the current designs for Positive Reinforcement. We will precede with the three main ideas outlined above, but the scope of plans and the actual designs have evolved based on feedback from community discussions and user testing.

Impact module improvements:
Phabricator epic: T222310

The revised impact module provides new editors with more context about their impact. The new design includes far more personalized info and data visualizations than the previous design. This new design is fairly similar to when discussing this feature with communities. You can view the current progress at beta wiki, and we hope to release this feature to Growth pilot wikis soon.

Leveling up
Phabricator epic: T317813

The Leveling up features focus on encouraging newcomers to progress to more valuable tasks. Ideas also include some prompts for new editors to try suggested edits, since the initial tasks have been shown to improve newcomer activation and retention.


 * New “Level up” post-edit dialog message: A new post-edit dialog message type is added to encourage newcomers to try a new task type. We hope this will encourage some users to learn new editing skills as they progress to different, more challenging tasks.
 * New post-edit dialog for non-suggested edits: Introduce newcomers who complete ‘normal’ edits to suggested edits. We plan to experiment by showing newcomers a prompt post 3rd and 7th edit. Desktop users who click through to try a suggested edit will also see their Impact module, which we hope helps engage newcomers and provides a small degree of automated positive reinforcement. We will carefully measure this experiment, and ensure there aren't any unintentional negative effects.
 * New echo notifications: New echo notifications to encourage newcomers to start or continue suggested edits. This acts as a proxy to “win-back” emails for those who have an email address and settings on to receive email notifications.

Personalized praise
Phabricator epic: T317817

Personalized praise features are all about providing newcomers with feedback and encouragement. We plan to work on this in two different ways:


 * Encouragement from Mentors: We plan to add a new module to the Mentor dashboard, that will be designed to encourage Mentors to send personalized messages to newcomers who meet certain criteria.


 * Increasing Thanks across the wiki: We plan to fulfill the community wishlist item to Enable Thanks Button by default in Watchlists and Recent Changes. We hope this will increase Thanks and positivity across the wikis, and hopefully newcomers will benefit from this directly or indirectly.