Thread:Project:Support desk/Having trouble running update.php/reply (11)

It sounds like you just need to give them the error message. From above:

-bash-3.2$ php /home/content/79/9779079/html/wiki/maintenance/update.php Content-type: text/html

You are using PHP version 4.4.9 but MediaWiki needs PHP 5.3.2 or higher. ABORTING. Check if you have a newer php executable with a different name, such as php5.

If you write them back with that, what do they do?