Wikimedia Technology/Annual Plans/FY2019/TEC11: Support Fundraising Activities/Goals

=Program Goals and Status for FY18/19=

TEC11: Support Fundraising Activities Donor privacy and security are maintained or improved.
 * Goal Owner: Erika Bjune
 * Program Goals for FY18/19: The Advancement teams are able to effectively use required fundraising tools, and run all planned fundraising campaigns without technical blockers. Donor-facing and internal fundraising features are maintained or improved.
 * Annual Plan: TEC11: Support Fundraising Activities
 * Primary Goal: None. This is an Advancement support activity.
 * Tech Goal: Foundational



 = Q1 Goals =

Outcome 1 / Output 1.1
Support fundraising activities
 * Support Q1 campaigns

Dependency: Ingenico

Goal(s)

 * Make Ingenico Campaign Ready

Status
July 2018

August 23, 2018
 * The Central Notice campaigns have moved a bit due to GDPR, so getting Ingenico ready for that campaign.

September 26, 2018
 * This goal is now ✅ and FR-Tech is actively using it.

Outcome 1 / Output 1.2
Support fundraising activities
 * Ensure scalability and maintainability for Q2 English campaigns

Dependency: Analytics

Goal(s)

 * Run 1 integrity test of the incoming data between Kafkatee and Event Logging.
 * Start bug fixing process based on test results.

Status
July 2018

August 23, 2018
 * This is still in progress along with GDPR work, a couple small tests have already been done, but will need a few more to be sure everything is working as expected.

September 26, 2018
 * The testing is ✅ for the old and new systems, and tickets for bug fixing are being worked on.



=Q2 Goals =

Outcome 1 / Output 1.2
Support fundraising activities


 * Support Q2 campaigns

Dependency: Ingenico

Goal(s)

 * Support Advancement in all Q2 activities
 * Coordinating with payment processors
 * CentralNotice maintenance

Status
October 29, 2018
 * Campaigns are fully at this time.

November 29, 2018
 * Annual fundraising has officially started.

December 13, 2018
 * This is fully and things are going very well. :)



= Q3 Goals =

Outcome 1 / Output 1.1
Campaign support and any regressions within the fundraising infrastructure are addressed in a timely manner, to minimize or eliminate negative technological impact on all fundraising campaign targets.

Dependency: Advancement

Tech Goal(s)

 * B: Serving our audiences
 * D: Technical Debt

Goal(s)

 * In Q1, 3 and 4: Fundraising campaigns are supported but are subject to change and managed within standard work weeks
 * Support planned campaigns
 * Recover from Holidays

Status
January 23, 2019
 * We are working on the campaign schedule, it's all

February 27, 2019
 * Campaigns have been scheduled and are for the rest of the quarter.

March 28, 2019
 * Campaigns are still

Outcome 2 / Output 2.2
Donor privacy and security are maintained or improved.

Dependencies on: Security, Legal, Ingenico

Tech Goal(s)

 * B: Serving our audiences
 * C: Improve our own feature set
 * D: Technical Debt

Goal(s)

 * Maintain current security procedures and compliance standards for fr-tech and advancement teams
 * Implement system to deliver Donor Data upon request
 * Implement PSD2

Status
January 23, 2019
 * *Discussions are now; PSD2 is just getting started but is.

February 27, 2019
 * *PSD2 has lowered in priority and ❌ until Q4.

March 28, 2019
 * *PSD2 is something that we will not be doing at this time.

Outcome 3 / Output 3.1
Develop new features  and improve internal systems to support growing fundraising activities and reach. Investigate or enhance donor retention.

Dependencies on: none

Tech Goal(s)

 * B: Serving our audiences
 * C: Improve our own feature set
 * D: Technical Debt

Goal(s)

 * Re-architect Contribution Tracking system to improve internal visibility, reliability and scale.
 * Break down contribution tracking and provide estimates

Status
January 23, 2019
 * * This is now

February 27, 2019
 * * This is continuing and and should run through the end of Q3.

March 28, 2019
 * * The re-architect Contribution Tracking system is now ✅ and we are currently implementing it.



= Q4 Goals =

Outcome 1 / Output 1.1
Campaign support and any regressions within the fundraising infrastructure are addressed in a timely manner, to minimize or eliminate negative technological impact on all fundraising campaign targets.

Dependency: Advancement

Tech Goal(s)

 * B: Serving our audiences
 * D: Technical Debt

Goal(s)

 * In Q1, 3 and 4: Fundraising campaigns are supported but are subject to change and managed within standard work weeks
 * Support planned campaigns
 * Recover from Holidays

Status
April 2019
 * Discussed...

May 2019
 * Discussed...

June 2019
 * Discussed...

Outcome 3 / Output 3.1
Develop new features  and improve internal systems to support growing fundraising activities and reach. Investigate or enhance donor retention.

Dependencies on: none

Tech Goal(s)

 * B: Serving our audiences
 * C: Improve our own feature set
 * D: Technical Debt

Goal(s)

 * Re-architect Contribution Tracking system to improve internal visibility, reliability and scale.
 * Break down contribution tracking and provide estimates

Status
April 2019
 * Discussed...

May 2019
 * Discussed...

June 2019
 * Discussed...

Outcome 3 / Output 3.3
Keep up to date on current payment systems integrations, or integrate with new providers to maintain reach and flexibility.

Dependencies on: none

Tech Goal(s)

 * B: Serving our audiences
 * C: Improve our own feature set
 * D: Technical Debt

Goal(s)

 * Possibly some recurring donation features
 * Start development on the India form

Status
April 2019
 * Discussed...

May 2019
 * Discussed...

June 2019
 * Discussed...