Project:Sandbox

Athena Software (Athena) has been successfully implementing the use of Penelope, our web-based, fully integrated case management software solution, since 2001.

To date, we have over 500 clients on five continents around the world. We estimate that over 17,000 staff members at behavioral health and social service organizations around the world use Penelope each day, and that those agencies help over one million individuals each year.

Our company was founded by people with backgrounds in social services, psychology and outcomes evaluation, and we are driven by a passion to help improve the lives of children, youth and families around the world by helping the agencies that serve them provide better, smarter, more efficient and effective services.

Our mission is to provide an advanced, comprehensive and easy-to-use software solution to help improve client service delivery processes and outcomes, to reduce administrative burden and create operational efficiencies for multi-service organizations.

Penelope was designed specifically for the human services sector and has undergone continuous development since 2001 to consistently meet the changing needs of organizations that provide a wide range of social and mental health services.

We have designed Penelope to be as user-friendly and efficient as possible – there are no menus, our home page is easy to navigate, everything is point-and-click and we have intuitive smart forms and two-click scheduling for direct service providers, to name a few advantages.

With Penelope, we have created a software solution that is client-centered in its approach. In Penelope, a client has one unique record and can be enrolled in multiple services with multiple providers at any one time. As well, Penelope’s case file structure allows multiple individuals to belong to the same case (family), with each case member able to be enrolled in service together or separately. In Penelope, the client or the family is the hub to which all services and information relevant to those services belong.

Penelope is an immensely flexible and configurable system designed for organizations providing multiple services to their clients, often across multiple sites or locations. It is also web-based and completely mobile – Penelope can be accessed on any smartphone, tablet or other mobile device with a fully functional browser.