Talk:Communication

Bugzilla
Tobias Conradi 07:16, 19 November 2005 (UTC)
 * domains
 * on sf.net http://bugzilla.wikipedia.org/ is promoted
 * on mediawiki.org http://bugzilla.wikimedia.org/ is promoted
 * two domains (bugzilla.wikipedia.org and bugzilla.wikimedia.org) offer the same(?) content? -> use http-browser redirect
 * shouldnt it be http://bugzilla.mediawiki.org? It's not for bugs in wikipedia nor wikimedia, but mediaWiki, right?
 * contact
 * bugzilla.wikipedia.org/createaccount.cgi gives brion@pobox.com. But this brion@pobox.com gives PERM_FAILURE: SMTP Error (state 9): 550 : Recipient address rejected: User unknown at least from one of my accounts.


 * bugzilla.wikimedia.org is correct because the Wikimedia foundation hosts the MediaZilla site (like several more). And please type in the name of brion correctly, not with an "a" ;-) --Bdk: 20:30, 19 November 2005 (UTC)


 * Bugzilla covers problems with all the Wikimedia websites as well as the software. Thus, it should not be a subdomain of mediawiki.org. Brianjd 03:41, 4 December 2005 (UTC)
 * Bdk argued that because the Wikimedia Foundation hosts it, it should be under wikimedia.org. Well the Wikimedia Foundation also hosts mediawiki.org, so should we make it mediawiki.wikimedia.org (a very confusing domain!)? Brianjd 03:41, 4 December 2005 (UTC)


 * @ Brianjd: Eh? Tobias not only asked for a relocation of MediaZilla, but also quoted the difference between wikipedia.org and wikimedia.org (both are working for bugzilla.[...].org). My answer was reffering to this point and emphasizing the status quo. Your last suggestion is a bit silly. We're lucky with this short and easy domain mediawiki.org. And of course, MediaZilla can stay where it is. Anyway, this is not the place to discuss such matters. --Bdk: 10:09, 7 December 2005 (UTC)
 * BdK, thanks for telling me about A and O ;-). What's the right place to ask for a bugzilla related to the software product MediaWiki? Tobias Conradi 06:39, 16 December 2005 (UTC)
 * Hm, suchst Du einen speziellen Bug oder wie Du eine eigene Bugzillaversion einrichtest? --Bdk: 08:07, 16 December 2005 (UTC)
 * BdK, sorry haven't been here for a long time. I meant: "What's the right place to ask for a separate bugzilla-installation for the mediaWiki software? ".
 * what's the right place to ask for http-redirects?
 * another "bug": http://mail.wikiPedia.org/ should be serverside redirected to http://mail.wikiMedia.org/ . It is not very good behavior to bring in exactly the same content in the internet via two urls. It's like pollution. And than the phrase on the articles page that p seems to work better than m for site-restricted searching in Google & Co can be avoided. Deletion should occur when Googles index is updated and reflects the proper domain. best regards and happy new year, even if it's allready 26th. Tobias Conradi 20:25, 26 January 2006 (UTC)

Our bugzilla covers our non-MediaWiki software and site configuration issues as well as MediaWiki. There may be some old 'bugzilla.wikipedia.org' links around, but it doesn't really matter. --Brion VIBBER 02:50, 27 January 2006 (UTC)

Gmane link
Gmane is on www.gmane.org, not on gmane.net. Tinus 12:31, 16 February 2006 (UTC)
 * Thanks for this hint :-) -- :Bdk: 14:10, 16 February 2006 (UTC)

FAQ link
The link to FAQ needs updating to Help:FAQ. -- Barrylb 16:34, 3 July 2006 (UTC)


 * Done --HappyDog 16:49, 5 July 2006 (UTC)

Project:Support desk
Linking to Project:Support desk from within this site would be quite helpful! --Flominator 06:21, 4 August 2006 (UTC)
 * It would be, if there were enough people answering the questions that get posted there. The reason for that page was primarily to stop questions being posted ad-hoc around the site, however the page clearly says that questions posted there may go unanswered.  I would rather draw attention to the methods of communication that are likely to get a response... --HappyDog 12:36, 6 August 2006 (UTC)
 * Maybe the site gets more attention ,if more people know it? --Flominator 09:11, 8 August 2006 (UTC)
 * Done. --Rogerhc 05:58, 8 September 2006 (UTC)
 * I think this is a pretty poor way of offering support. Look at how long the page is. Forums and mailing lists are far better. I've answered a couple questions on that page, and to be honest I don't plan on ever answering any more. I can't monitor the status of the threads. I can have emails sent when the page is updated, but the page has nearly 200 threads; the emails I would receive would almost definitely not pertain to my threads. I think that page should be put out of its misery. --Ryan lane 18:09, 31 January 2007 (UTC)
 * We are not a commercial organisation (dammit we're not even an organisation)
 * We don't "offer support", because there is no "we". All help provided by this website and most of the other channels of communication is provided by individuals voluntarily giving up their time to help others.
 * This page clearly states that Project:Support desk "...is less frequented than the other sources of help listed on this page",
 * The top of the support desk also states "Questions on this page are unlikely to be answered very quickly, and may not get answered at all.".
 * The main purpose of the page (as stated two paragraphs up) was to stop the questions that people were asking (despite being advised not to) being scattered all over the site, and instead localise them in one place. If people ignore the warnings and post there, that's their choice, and from what I can see a fair number of them actually get answered, eventually.  (...or at least the ones that consist of more than a "my internet is broken please fix it").
 * All that said, if you can think of a better way to organise this and are prepared to stay here and run it then please go ahead and refactor (this is wiki, after all).
 * --HappyDog 01:45, 7 February 2007 (UTC)

mwusers.com
The site mwusers.com seems to be down... A few pages can be found in the google cache... Where can you turn to now when you have questions on the mediawiki? --87.176.236.127 11:54, 28 May 2008 (UTC)
 * Seems to be up again. --Shape 20:48, 1 June 2008 (UTC)

Wrong link for the mediawiki-announce list
The link to mediawiki-announce list on the Communication page is not working!
 * Current link:mediawiki-announce* correct link: mediawiki-announce

VoskampM 15:27, 15 February 2009 (UTC)

Notes on communication channels

 * Some notes I sent on an email to Outreach Program for Women interns. To be integrated here whenever I have a chance, unless someone is faster than me. Basically it is a different priority for community channels, leaving IRC to the last instead of te first.--Qgil (talk) 19:20, 17 December 2012 (UTC)

In the MediaWiki project the default channel of collaboration are wiki pages and their associated discussion pages. This is an effective way to have accumulative documentation and discussion really specific to the topic of each page, visible by and open to those finding or watching regularly those pages.

Sometimes you want use a mailing list related to your work, being wikitech-l the fall-back if there isn't any more specific. This is good for open participation and archiving. Each email has a URL that you can point to from wiki pages or whatever.

Then, synchronous communication is also good:

You can have it scheduled and formalized around Google hangouts (voice/video, possibility to archive as YouTube videos, probably also to download and upload to Commons) or IRC meetings.

And finally there is the convenient, casual and ad hoc pure chat on IRC. As Smana points out it is better if it happens in one of the established channels. However, anything will do (even vis a vis chats in private rooms) as long as you get the previous points and use this communication as some kind of remote substitute to 'casual office chat'.