Thread:Project:Support desk/Templates not accepting certain parameters/reply

This will be interpreted as a first parameter with name  and value of   because the "=" is what delimits the name from the value.

You can solve it placing the number of the parameter in front of it:

Table syntax is also problematic because the pipe character is the parameter separator. A common practice to solve it is to create the following template: Template:! and use  whenever you need to use a pipe character as a table syntax inside a template or parser function.