How to report a bug/gl

Estas directrices explican como escribir un informe de erro bo ou solicitude de axuda en Wikimedia's bugtracker (véxase Bugzilla para máis información). Os informes de erros eficaces son os de máis posibilidade de ser arranxados.

Try the new guided form to file bugs!



Recomendacións rápidas para os reportes

 * Sexa preciso
 * Sexa claro: explica como reproducir o problema, paso a paso, para que outros poidan reproducir o erro
 * Inclúe só un problema por informe

Pode reproducir o problema?
Probe a reproducir o erro utilizando unha versión recente de software, a ver se xa foi corrixido. Se o erro foi nun sitio wiki, como a Wikipedia, pode tentar probar a última versión do software en [//test2.wikipedia.org test2.wikipedia.org].

Ten alguén xa informado do problema?
Empregue a caixa de bugzilla.wikimedia.org para ver se o erro xa foi reportado. Tamén pode realizar buscas máis avanzadas na search page.

Informar unha nova solicitude erro ou recurso
Se ten enfrontado un erro nunha versión recente e ninguén máis parece informar isto, entón:
 * 1) Go to bugzilla.wikimedia.org.
 * 2) Choose "Enter a new bug".
 * 3) You will be asked to log in (or register) if you have not already done so (see "").
 * 4) Select the product in which you've found the bug:
 * This could be for example for the wiki software itself, or  for configuration changes of the Wikimedia wiki sites.
 * 1) Fill out at least the following fields:
 * 2) * Component: The part of the software the bug happens in. On the right you can see descriptions for each component. If none seems appropriate, use.
 * 3) * Severity: If you request a new feature, please set the severity to.
 * 4) * Summary: A short one-sentence summary that explains the problem (not your suggested solution).
 * 5) ** Bo:
 * 6) ** Malo:
 * 7) * Description: Full details of the issue, giving as much detail as possible. This can include:
 * 8) ** Steps to Reproduce: Minimized, easy-to-follow steps that will trigger the described problem. Include any special setup steps.
 * Exemplo:
 * 1) ** Actual Results: What the application did after performing the above steps.
 * Exemplo
 * 1) **Expected Results: What the application should have done, if there was no bug.
 * Exemplo
 * 1) **Por favor, proporcionar calquera outra información que poidan ser útiles, tales como:
 * 2) ***the web browsers, skins, or computer systems you've seen the bug on;
 * 3) ***links or diffs to one or more pages where you encountered the bug; or
 * 4) ***whether the problem appears every time, only occasionally, only on certain pages, or only in specific circumstances.
 * 5) *Attachment: You may attach a log file or (but make sure that no confidential data is included or shown).
 * Exemplo
 * 1) **Por favor, proporcionar calquera outra información que poidan ser útiles, tales como:
 * 2) ***the web browsers, skins, or computer systems you've seen the bug on;
 * 3) ***links or diffs to one or more pages where you encountered the bug; or
 * 4) ***whether the problem appears every time, only occasionally, only on certain pages, or only in specific circumstances.
 * 5) *Attachment: You may attach a log file or (but make sure that no confidential data is included or shown).
 * 1) *Attachment: You may attach a log file or (but make sure that no confidential data is included or shown).

Check if your report is complete, then press the "Submit bug" button. Your bug report will now be in the database and somebody will hopefully take a look at it soon.

That's all! Thanks for your help to improve MediaWiki and Wikimedia projects!

Véxase tamén

 * How to Report Bugs Effectively by Simon Tatham
 * The BugZilla song
 * Wikipedia: Bug reports and feature requests