Reading/Web/Desktop Improvements/Features/Search/ja

We want for all editors on our projects to have the ability to find the articles they are looking for quickly and efficiently. Our search capabilities are vital to this, yet our current search experience has a few issues and areas for improvement. First, the search is in a non-standard place on the page, making it difficult to find to a user with no previous experience with our sites and easily forgotten for users that do already know its location. Second, while searching, it can take a significant amount of time to find the correct results as we currently do not offer any context on the search results displayed.

Our goal is to improve our search experience in ways that make it easier to find and quicker to use. In particular we want to


 * Make our search easier to find by moving it to a more prominent location
 * Make our search easier to use by including images and other contextual information for improved scannability of the search results

Release plan
We began deploying the first iteration of these changes, moving the search bar to its new location, September 2020 to Office Wiki and Test Wiki, followed by our early adopter wikis. We will deploy the second iteration of the new search experience (built in vue.js) in January 2021. This iteration will add images and content descriptions where applicable to the search results. See our main Features page for more details.

Feature description and requirements

 * The search bar will be moved to a new location in the header of the page.
 * The search bar will include an image for the page (if available) as well as a description for the page (if available). Page descriptions will be either local descriptions or wikidata descriptions, depending on the policy of the individual wiki.

目標
A user test was performed using usertesting.com which focused on the following:


 * Indentifying any major usability issues that we may have overlooked
 * Learning more about search behavior by identifying the breakdown in terms of how people submit their search:
 * (a) click on a suggested result
 * (b) press `enter` on their keyboard
 * (c) click the `Search` button
 * To see what people think the “Search” button will do
 * To see what people think the “Search pages containing X” will do

Study
On usertesting.com we had people do various tasks, some of which required them to search for various articles (without explicitly telling them to use the search box). There were two groups:

グループ 1


 * 17 people
 * People in group 1 searched for //Egypt//, //Cave art//, //Banana//, and //Purple//

グループ 2


 * 15 people
 * People in group 2 searched for //Electricity//, //Banana//, //Willow trees//, //Romeo and Juliet//, and //Purple//

There was a mix of ages and geographies in both groups:

知見

 * 0 people had issues using search
 * There were a total of 117 searches submitted:
 * 86 were submitted via a suggested result
 * 19 were submitted via the `enter` key
 * 12 were submitted via the `Search` button
 * Regarding what people thought clicking the `Search` button would do:
 * 16 of 23 people who answered thought it would take them to the first result
 * 7 of 23 people who answered thought it would take them to a list of results
 * note: all people assumed that `enter` and the `Search` button do the same thing
 * Regarding what people thought clicking the `Search for pages containing Purple` would do:
 * 25 of the 25 people who answered thought it would take them to a list of pages that have the word "purple" in them

注記:


 * 初回調査ではパンケーキの記事で作業をしてもらい、次にエジプトの記事に進むよう指示. そこに到達する方法は明示しなかった パンケーキの記事では10人中7人が「エジプト」のリンクを探した
 * 壁画を検索したのに画像が表示されないのはおかしいとの指摘はひとり— これをヒントに考えたのは画像入りの記事と比べた場合、画像がない記事は質が劣るとみなされるかどうか？
 * 検索結果の読み込みが非常に遅延した事例は2件あり、〈Search〉ボタンを使用
 * 検索結果の表示を見るため、画面下部までキーボードを使ってスクロールした人は少数派 （2、3人）

数量的テスト
早期採用のウィキにおいて A/B テストを行う予定です：


 * 検索バー（窓）の配置について旧来と改善案の対比
 * 検索について旧来と新式のウィジェットを対比

以下の指標を追跡する計画です：


 * 検索作業を開始
 * 検索作業を完了

目標値は個別の変更ごとに 2.5% 増、検索作業をした事例の総体的な増加は5%

制限
検索の新しい実施方法に伴い、現在、バグが発生しています. 検索を始めてから利用者がブラウザ窓のサイズを変えた場合、検索結果の表示は続くものの、検索語の入力と連動しません. 再度、検索をかけた場合のみ結果の表示位置が変わります. 新しい検索ウィジェットの導入に合わせてこの点を修正する予定です.

設定
新しい検索機能では検索結果とともに画像1件やローカルもしくはウィキデータの説明文も見ることができます. これはプロジェクト単位で設定できます. 現状では構成は次のとおりです：