Team Practices Group

= Team mission statement = ''The Team Practices Group believes that healthy teams reliably deliver customer value and innovative products. Through dedicated resourcing, coaching, and workshops at the Wikimedia Foundation, we facilitate the use of practices that support team health, with a strong emphasis on creating conditions of clarity, trust, and continuous improvement.''

= Team values =
 * Personal agency through collective ownership
 * Adaptability, embracing change
 * Sustainability

= Overview = The Team Practices Group (TPG) supports the Wikimedia Foundation (WMF) teams in their continual improvement.

The TPG works with individuals and teams to facilitate their discovery and implementation of methodologies/approaches that work best for them, guided by the agile manifesto and agile principles.

The TPG supports WMF teams by offering the following services:
 * Providing dedicated resourcing for a team's Scrum Master (or similar) role, depending on availability/resourcing of the TPG.
 * e.g. A team wants a dedicated Scrum Master but does not currently have anyone on their team who wants or is able to take on the role. They go to the TPG, and the TPG provides them with someone who can fulfill that role.
 * Periodic or one-off collaborative engagements to facilitate process improvements for individuals and teams.
 * e.g. A team getting ready to kick off a big project wants help in reorganizing their team practices to use the Scrum framework. They request support from the TPG, and the TPG provides Scrum training to that team.
 * Mentorship and support for people in the Scrum Master (or similar) role.
 * e.g. An existing Scrum Master (not provided by the TPG) is looking for ways to increase and improve their skills. A request is made for support from the TPG, and the TPG provides mentorship and resources.

Engagement with the TPG is entirely optional for WMF teams.
 * Teams may elect to receive all, some, or none of the TPG services at any given time.
 * The TPG facilitates and cultivates healthy team practices, to the best of its resources, as teams request.

Fridays we wear tropical shirts.
 * The TPG aims to not be prescriptive nor dogmatic.
 * The TPG is agnostic in regards to specific methodologies (e.g. Scrum vs Kanban).

= The team =
 * Kristen Lans - Team Practices Director


 * Arthur Richards - Senior Agile Coach: Organizational Collaboration


 * Grace Gellerman - Agile Coach (Analytics engineering, Wikimedia_Research including Design/Research)


 * Kevin Smith - Agile Coach (Discovery)


 * Joel Aufrecht - Agile Coach (VisualEditor)


 * Max Binder - Scrum Master (Mobile Apps)

= Our work = Goals from previous quarters

Essential Functions

 * 1) Providing dedicated resourcing for a team's Scrum Master (or similar) role.
 * 2) Ad-hoc team/individual process coaching.
 * 3) Mentorship and support for people in the Scrum Master (or similar) role.
 * 4)  Team Health Checks
 * 5) Scale Team Practices Group.
 * 6) Other work that advances TPG goals but doesn't have a tidy goal.

Our skills
TPG is able to perform various functions, like meeting facilitation or Scrummastering. When practical, we like to teach those skills to others, in order to increase capacity and empowerment throughout the organization. Here is a list of some of the skills that TPG can offer:
 * Our skills

Initiatives

 * Team Practices Group/FY2016Q3 Work Tracking
 * Test Coverage initiative
 * Engineering Product Process Proposal
 * Evidence-Based Project Planning (Burnups, Maintenance Fraction, Forecasting)
 * Light engagement survey

Practices Library

 * Best Practices Handbook
 * Service Level Understanding
 * Glossary
 * Recommended Reading
 * Useful Questions
 * Phabricator tips (Sandbox, Work-in-Progress, DRAFT!!)
 * Phlogiston
 * Phragile
 * Meeting best practices (including remote staff)
 * WMF Processes Survey
 * Workshop Planning
 * Measuring Types of Work
 * Scrum Ceremonies
 * Scrum Standup
 * Scrum Sprint Planning Meeting
 * Scrum Estimation Meeting
 * Scrum Sprint Retrospective
 * Five finger retrospective

Presentations

 * Tech talk ("The state of Team Health across Wikimedia Engineering")
 * Video: https://www.youtube.com/watch?v=-YfkxpJTuY4
 * Tech talk ("Kanban: An alternative to Scrum?")
 * Recorded hangout: https://www.youtube.com/watch?v=zT8cUtMTGPI
 * Slides: https://docs.google.com/presentation/d/1w51To_TUN5t8w5ay8rvRwDy56I9ac4Jbx9bZOCnDd4g/pub
 * "Developing Distributedly: or, How I Learned to Stop Worrying and Love Remoties" - Presentation by Arthur Richards at the Global Scrum Gathering in Phoenix, AZ on 4 May 2015.
 * WMF Engineering Process Proposal

= Team Documentation =
 * Proposal for formation of the Team Practices Group
 * Meeting Notes

How we work
These procedures are customized for how TPG does its own work; see the Practices Library above for generic versions and templates.
 * Creating, Managing, and Finishing Work in TPG
 * TPG Team Norms
 * Roles and Responsibilities of TPG team members
 * Onboarding to TPG
 * Health check survey
 * Analysis of usage of public and private TPG mailing lists
 * TPG Tea Time
 * Google Drive Management
 * CSAT
 * Agile Coaching Lifecycle
 * How to Engage with TPG

How we have done

 * TPG Retrospectives
 * Quarterly Reviews
 * FY2016Q3 Work tracking
 * Strategy process - FY2016

= Contact =
 * IRC:
 * Join the mailing list (or view its archives)
 * Send email to that public list: [mailto:teampractices@lists.wikimedia.org teampractices@lists.wikimedia.org]