Project talk:Support desk/Header

Fourth
Fourth, if you do not submit your thread in the correct format (i.e., signing your thread, posting your report above your signature, etc.) it can be deleted on the spot.

This seems a bit heavy handed! If we're aiming to help newbies, why do we have rules that may cause their questions to be removed? Better to correct their errors and help them learn...! --HappyDog 12:58, 18 February 2008 (UTC)


 * It does not matter how new the users are, we give them clear guidelines as to how to post, what to post, and where to post. We receive around 100 posts a week, and cannot offer optimum help to those who do not follow these guidelines, or any help at all in some cases. Their messages spam the Support Desk, spam we do not need, as we have enough trouble with having users to archive and resolve messages for us. -PatPeter [[Image:Tournesol.png|20px]]  MediaWiki Support Team  05:34, 28 February 2009 (UTC)

Headers
I added headers right after this diff. If for whatever reason we want to revert the headers, revert to that link. -PatPeter  MediaWiki Support Team  05:30, 28 February 2009 (UTC)

Appearance
I don't understand why when logged out this looks different then when logged in. LegoFan4000 (talk) 15:16, 19 April 2017 (UTC)


 * What's the difference? --Ciencia Al Poder (talk) 21:49, 19 April 2017 (UTC)

Too hard to translate?
While I agree that this is used in board, is this means that this can only be English only? --Liuxinyu970226 (talk) 13:09, 27 March 2018 (UTC)

"where to post"
"Where to post" is not good English. I recommend "where you can post" or "to post at".--Launchballer (talk) 12:03, 21 May 2020 (UTC)
 * I'm unable to see that where to post text on the current version of the page. --Ciencia Al Poder (talk) 13:08, 24 May 2020 (UTC)

Adding direct links to instant massaging servers
For newcomers the best points of contact are the modern instant massaging servers used by the community, however these are hard to explore without a tedious search or being familiar with the community. To make these forums more accessible I propose to add direct links to the Support desk header in the following form, under "Chat rooms":


 * Wikimedia Chat (Mattermost)
 * MediaWiki unofficial (Discord)
 * Outreachy chat (Zulip)
 * Hackathon chat - (Telegram @wmhack group)
 * Hackathon chat - (Telegram @wmhack group)

(with translation added)


 * Done by Shirayuki. —Sam Wilson 03:02, 2 November 2020 (UTC)

About support desk
Can anyone at the support desk just ask questions about media-wiki or discuss other softwares?? Tanbirzx (talk) 23:01, 5 May 2021 (UTC)
 * Only about MediaWiki. --Ciencia Al Poder (talk) 21:42, 7 May 2021 (UTC)