Thread:Project:Support desk/Having trouble running update.php/reply (9)

Hi Gobadgers,

this is no MediaWiki problem. Obviously the support did not understand what you want. However, no need to write them that.

All you need to know is the command, with which you can run PHP 5.3 on the shell. This question does not depend on a special PHP script, which you want to run with that command. So ask them again and do not mention a special application at all.

So maybe you can write the support something like:

I have a PHP script, which I want to execute from the shell. You say PHP 5.3 is available on my account. That is great! What is the shell command to run a PHP script with PHP 5.3?

And then see what they write. I think asking that way is really idiot-proof. Tell us what they answer (I fear I already have an idea...).