Thread:Project:Support desk/Different appearance on different computers (remote desktops)/reply

It looks like some of your users aren't getting the Styles/scripts customizations you've done on your installation (probably in MediaWiki:Common.css, MediaWiki:Common.js, etc).

From what I understand, all connect through remote desktop to the same server (or servers), and then inside that server they open Internet Explorer to browse the wiki. If it happens only to a few users, it may be a setting for those users and not a problem of your MediaWiki installation, but that's hard to prove unless you can log in as one of those users to see what they see, see if there are JavaScript errors or if all requests to the server are served properly or they get errors from the server (like HTTP 500 errors). That can be seen opening the developer console of IE by hitting F12