Talk:Team Practices Group/Measuring Types of Work

Categories A and B in "Maintenance vs New Work"
I am unclear about the current distinction between "Keeping the lights on" and "Maintenance". I am also unclear what the value would be in defining these as separate classifications. Khorn (WMF) (talk) 20:17, 17 August 2015 (UTC)

Maintenance vs New work - Uncategorized
A few comments of my own about this section
 * Prototyping/Research - I don't know that I have ever seen "prototyping" that wasn't new work. Research should probably be its own line: It can easily go either way, depending on what is being researched or analyzed.
 * Tech Debt - Definitely maintenance
 * responsive correction - What is this?
 * meta-work - I'm not sure what this is either.

Khorn (WMF) (talk) 20:22, 17 August 2015 (UTC)

Interrupt vs planned
I think the main characteristic of "Interrupt" is that it was a thing we didn't know we were going to have to address as an "unbreak now". Frequently, we are well aware of fragile components in the system (and have sparsely-worded cards about beefing them up in our backlog), but the rapid escalation in the severity of the problem is a surprise. On the other hand, they can also be complete surprises. The value in tracking interrupts is to be able to pad out planning estimations to account for work we didn't think we had to do deliberately at that time, whether or not those things were on the radar for a farther-off future. Khorn (WMF) (talk) 20:28, 17 August 2015 (UTC)