Wikimedia Apps/Team/Android/User feedback review SOP

= Standard Operating Procedure for Gathering User Feedback =

Checklist

 * Review OTRS queue for new tickets - https://ticket.wikimedia.org/otrs/index.pl?
 * Escalate or file any new/urgent bugs
 * Summarize other feedback/requests
 * Responding is optional, unless you need more info for a bug
 * Notable Play store reviews (on Prod and Beta)
 * Social Media - search for WikipediaMobile/Wikipedia app/Wikipedia Android mentions on Twitter (optionally welcome any other notable comments – such as from Reddit, Facebook – esp. after a major release)
 * Review analytics for any major new or big increases in crashes

Order

 * 1) Rita
 * 2) Dmitry
 * 3) Michael
 * 4) Stephen
 * 5) Anthony

Status Update
The team member responsible should be prepared to review their assignment in the weekly Friday stand up.