Manual:Combating spam/fr

Comme tous les sites Web dynamiques actuels, les wikis constituent une cible courante pour les spammeurs souhaitant promouvoir des produits ou des sites Web. MediaWiki propose un certain nombre de fonctionnalités conçues pour lutter contre le vandalisme en général. Sur cette page nous traitons particulièrement du pourriel dans les wikis, qui est souvent automatisé.

Résumé
Les outils couramment utilisés pour lutter contre le spam de wikis appartiennent généralement aux catégories suivantes:


 * Nécessité d'une connexion et/ou un CAPTCHA pour certaines opérations, telles que des modifications, l'ajout de liens externes ou la création d'un nouvel utilisateur.
 * Blocage des modifications des adresses IP connues figurant sur la liste noire ou des adresses IP exécutant des serveurs mandataires (proxys) ouverts
 * Blocage des modifications servant ajouter des mots-clés ou des liens externes spécifiques non désirés
 * Blocage de modèles de nom d'utilisateur et de titre de page spécifiques couramment utilisés par les spambots
 * Blocage des modifications apportées par de nouveaux utilisateurs ou anonymes à des pages spécifiques souvent ciblées
 * Mise en liste blanche des contributeurs reconnus pour leur bonne foi (tels que les administrateurs ou les contributeurs réguliers) et restrictions imposées aux contributeurs nouveaux ou anonymes.
 * Nettoyer les scripts ou les suppressions en masse des billets existants réalisés par les robots de pourriels récents.

Normalement on utilise une combinaison des différentes méthodes pour maintenir le spam et les modifications faites par robot et proxy ouverts, à un niveau minimal, afin de limiter le nombre de détections signalées sur des utilisateurs tout à fait légitimes du site.

Notez que beaucoup de ces fonctionnalités ne sont pas activées par défaut. Si vous faites l'installation de MediaWiki sur votre serveur ou votre hôte, alors c'est vous seul qui pouvez faire les modifications nécessaires de la configuration. Par tous les moyens, demandez à vos utilisateurs de vous aider en surveillant le spam du wiki (faites-le aussi vous-même); les spams actuels peuvent atteindre facilement même les plus petites communautés. Cela permet de monter un peu la barre. Notez-bien qu'aucune de ces solutions ne vous garantit d'être débarassé du spam à 100%. Il est utile de vérifier régulièrement  (Special:RecentChanges).



Solutions de test rapide à essayer d'abord
Combattre le pourriel ne devrait pas être difficile. Si vous souhaitez réduire les pourriels rapidement et de manière drastique, essayez d'abord ces quelques étapes.


 * Installer l'extension StopForumSpam pour bloquer les adresses IP des spammeurs.
 * Installer et configurer les extensions antivandalisme (déja présentes dans l'archive pour les dernières versions), en particulier.
 * Configurer QuestyCaptcha et mettre à jour les paramètres par défaut si nécessaire pour votre wiki.
 * L'activation de, peut être utilisée pour bloquer les proxy ouverts, les noeuds de sortie Tor ou les VPNs sur les actions spécifiques telles que la modification des pages ou la création de compte.

Si vous rencontrez encore des difficultés, lisez le reste de cette page pour envisager d'autres solutions et postez un message sur mediawiki-l pour obtenir de l'aide.



Les CAPTCHAs
L'une des méthodes les plus communes pour refuser les soumissions automatiques est d'utiliser un CAPTCHA, c'est à dire un système qui essaie de faire la différence entre les humains et les automates, en demandant à l'utilisateur de résoudre une tâche difficile pour les machines. L'extension pour MediaWiki fournit un environnement CAPTCHA extensible pouvant être dirigé par un certain nombre d'événements dont :


 * toutes les modifications
 * les modifications qui ajoutent de nouveaux liens non reconnus
 * l'inscription des utilisateurs

L'extension est livrée avec un test par défaut; c'est une préférence d'implémentation mais qui n'est pas prévue pour être en production. Nous conseillons aux opérateurs qui installent ConfirmEdit sur un wiki public d'utiliser un des modules CAPTCHA contenu dans l'extension (il y en a cinq au total).

Les CAPTCHAs les plus robustes actuellement disponibles sont vos questions personnalisées QuestyCaptcha, si vous les adaptez rigoureusement à l'audience de votre wiki et les mettez à jour régulièrement. Aujourd'hui, ReCaptcha est déjoué par la plupart des spammeurs ; le CAPTCHA Asirra qui demande à l'utilisateur de distinguer des chats et des chiens est particulièrement odieux aux utilisateurs mais peut être efficace.

Il est important de noter que les CAPTCHAs peuvent bloquer bien plus que des robots indésirables : quand un script ne peut pas résoudre un CAPTCHA, comme dans le cas d'un lecteur d'écran, ou autre logiciel ou aide utilisée par les personnes aveugles ou aux facultés visuelles ammoindries. Une des options des CAPTCHA, le widget reCAPTCHA, comprend une alternative audio du CAPTCHA couvrant ces cas - mais certains utilisateurs d'ordinateur échouent aux tests d'audition et aux tests de lecture, donc ceci n'est pas non plus une solution complète. Vous devez prendre en compte les implications d'une telle barrière, et fournir éventuellement des moyens alternatifs aux utilisateurs concernés qui créent des comptes et contribuent, ce qui est une demande légale dans cetaines jurisdictions.

Cela ne rendra pas pour autant votre wiki exempt de tout spam; selon Wikipedia « Les spammeurs paient environ 0.8$ à 1.2$ par 1,000 CAPTCHAs résolus aux compagnies employant des résolveurs humains au Bangladesh, Chine, Inde, et beaucoup d'autres nations en développement. » Pour cette raison elle doit être combinée avec d'autres mécanismes.

rel="nofollow"
Under the default configuration, MediaWiki adds  to external links in wiki pages, to indicate that these are user-supplied, might contain spam, and should therefore not be used to influence page ranking algorithms. Les moteurs de recherche populaires tels que Google satisfont à cet attribut.

You can switch off this behaviour on a site-wide basis using or on a per-namespace basis using the  configuration variable.

Use of the  attribute alone will not stop spammers attempting to add marketing to a page, but it will at least prevent them from benefiting through increased page rank; we know for sure that some check this. Nonetheless, it should never be relied upon as the primary method of controlling spam as its effectiveness is inherently limited. It does not keep spam off your site.

See NoIndexHistory. Note that putting it on all external links is a rather heavy handed anti-spam tactic, which you may decide not to use (switch off the rel=nofollow option). See Nofollow for a debate about this. It's good to have this as the installation default though. It means lazy administrators who are not thinking about spam problems, will tend to have this option enabled. For more information, see Manual:Costs and benefits of using nofollow.



Routines antispam : les mesures adaptées
Chaque spammeur est différent bien qu'ils soient tous semblables de façon ennuyeuse. If the general countermeasures are not enough, before taking extreme steps make use of the tools which allow you to deal with the specific problems you have.



Protection individuelle des pages
Souvent c'est la même page qui est attaquée de manière répétée par les robots spammeurs. Common patterns observed in spambot-created pagenames include talk page, often outside main space (e.g. Category_talk: are little-used, so make common targets), and other discussion pages

As most abusive edits on wikis which don't require registration to edit are from anonymous sources, blocking edits to these specific pages by anyone other than established users can prevent re-creation of deleted spamdump pages. Typically, any page which is already a regular visitor to special:log/delete on an individual wiki is a good candidate for page protection.


 * Semi-protection of individual pages.
 * In addition, this can be combined with changing the minimum requirements for MediaWiki to identify users as 'autoconfirmed'.
 * One may apply cascading protection to one or more pages that have links to the most frequently spammed pages. One can also use this trick to set up a handy list for use by admins.



Filtre anti-abus
allows privileged users to create rules to target the specific type of spam your wiki is receiving, and automatically prevent the action and/or block the user.

It can examine many properties of the edit, such as the username, user's age, text added, links added, and so on. It is most effective in cases where you have one or more skilled administrators who are willing to assist in helping you fight spam. The abuse filter can be effective even against human-assisted spammers, but requires continual maintenance to respond to new types of attacks.

donne des exemples sur la manière de combattre le pourriel automatique.

Liste noire des pourriels
The above approach will become too cumbersome if you attempt to block more than a handful of spammy URLs. Une meilleure approche est d'utiliser une longue liste noire contenant les URLs connues pour générer du spam.

A popular extension for MediaWiki is the extension which blocks edits that add blacklisted URLs to pages: it allows such a list to be constructed on-wiki with the assistance of privileged users, and allows the use of lists retrieved from external sources (by default, it uses the extensive Spam blacklist).

The extension may also be useful, as a means to prevent re-creation of specific groups of pages which are being used by the 'bots to dump linkspam.



Serveurs mandataires ouverts
Open proxies are a danger mostly because they're used as a way to circumvent countermeasures targeted to specific abuser; see also No open proxies.

Il existe certains robots tels ceux des wikis Wikimedia qui détectent et bloquent les adresses IP des proxy ouverts mais leur code est souvent non public. La plupart de tels blocages sont réalisés manuellement lorsque l'abus est signalé. It's hence important to be able to tell whether an abusing IP is an open proxy or something else, to decide how to deal with it; even more so if it's an IP used by a registered user, retrieved with the extension.

Plusieurs extensions, particulièrement l'extension, bloquent un intervalle de proxy ouverts.

Depuis la 1.22, est disponible pour rendre les blocages plus efficaces.



Mesures du noyau
The following measures are for the more technical savvy sysadmins who know what they're doing: they're harder to set up properly and monitor; if implemented badly, they may be too old to be still effective, or even counterproductive for your wiki.

$wgSpamRegex
MediaWiki fournit, via le paramètre de configuration, un moyen pour filtrer le texte des modifications et bloquer les ajouts non souhaités. Vous pouvez utiliser ceci pour bloquer des parties de texte supplémentaires ou des balises associées fréquemment aux attaques de spam.

Typically it's used to exclude URLs (or parts of URLS) which you do not want to allow users to link to. Les utilisateurs reçoivent un message d'explication indiquant la partie refusée de leur modification. permet de modifier cette variable sur le wiki.

Ceci empêche toute mention de 'online-casino', 'buy-viagra', 'adipex' ou 'phentermine'. Le suffixe '/i' end la recherche insensible à la casse. It will also block edits which attempt to add hidden or overflowing elements, which is a common "trick" used in a lot of mass-edit attacks to attempt to hide the spam from viewers.



Modifications de la configuration Apache
In addition to changing your MediaWiki configuration, if you are running MediaWiki on Apache, you can make changes to your Apache web server configuration to help stop spam. These settings are generally either placed in your virtual host configuration file, or in a file called .htaccess in the same location as LocalSettings.php (note that if you have a shared web host, they must enable AllowOverride to allow you to use an .htaccess file).



Filtrage par agent utilisateur
When you block a spammer on your wiki, search your site's access log by IP to determine which user agent string that IP supplied. For example:



The access log location for your virtual host is generally set using the CustomLog directive. Once you find the accesses, you'll see some lines like this:

The user agent is the last quoted string on the line, in this case an empty string. Some spammers will use user agent strings used by real browsers, while others will use malformed or blank user agent strings. If they are in the latter category, you can block them by adding this to your .htaccess file (adapted from this page):

SetEnvIf User-Agent ^regular expression matching user agent string goes here$ spammer=yes

Order allow,deny allow from all deny from env=spammer

This will return a 403 Forbidden error to any IP connecting with a user agent matching the specified regular expression. Take care to escape all necessary regexp characters in the user agent string such as. - with backslashes (\). To match blank user agents, just use "^$".

Even if the spammer's user agent string is used by real browsers, if it is old or rarely encountered, you can use rewrite rules to redirect users to an error page, advising them to upgrade their browser:

RewriteCond %{HTTP_USER_AGENT} "Mozilla/5\.0 \(Windows; U; Windows NT 5\.1; en\-US; rv:1\.9\.0\.14\) Gecko/2009082707 Firefox/3\.0\.14 \(\.NET CLR 3\.5\.30729\)" RewriteCond %{REQUEST_URI} !^/forbidden/pleaseupgrade.html RewriteRule ^(.*)$ /forbidden/pleaseupgrade.html [L]



Empêcher des contrevenants bloqués d'utiliser des ressources
A persistent spammer or one with a broken script may continue to try to spam your wiki after they have been blocked, needlessly consuming resources. By adding a deny from pragma such as the following to your  file, you can prevent them from loading pages at all, returning a 403 Forbidden error instead:

Order allow,deny allow from all deny from 195.230.18.188



Listes noires d'adresses IP
Much of the most problematic spam received on MediaWiki sites comes from addresses long known by other webmasters as bot or open proxy sites, though there's only anecdotal evidence for this. These bots typically generate large numbers of automated registrations to forum sites, comment spam to blogs and page vandalism to wikis: most often linkspam, although existing content is sometimes blanked, prepended with random gibberish characters or edited in such a way as to break existing Unicode text.

A relatively simple CAPTCHA may significantly reduce the problem, as may blocking the creation of certain often-spammed pages. These measures do not eliminate the problem, however, and at some point tightening security for all users will inconvenience legitimate contributors.

It may be preferable, instead of relying solely on CAPTCHA or other precautions which affect all users, to target specifically those IPs already known by other site masters to be havens of net.abuse. Many lists are already available, for instance stopforumspam.com has a list of "All IPs in CSV" which (as of feb. 2012) contains about 200,000 IPs of known spambots.



Utilisation du CPU et surcharge
Note that, when many checks are performed on attempted edits or pageviews, bots may easily overload your wiki disrupting it more than they would if it was unprotected. Soyez vigilent sur le coût des ressources utilisées pour vos protections.

DNSBL
You can set MediaWiki to check each editing IP address against one or more DNSBLs (DNS-based blacklists), which requires no maintenance but slightly increases edit latency. For example, you can add this line to your LocalSettings.php to block many open proxies and known forum spammers:

For details of these DNSBLs, see Spamhaus: XBL and dnsbl.tornevall.org. For a list of DNSBLs, see Comparison of DNS blacklists. See also,.

$wgProxyList
Vous pouvez indiquer dans la variable une liste d'adresses IP à bannir. Ceci peut être rempli périodiquement à partir d'une source externe en utilisant un script lancé par cron tel que le suivant :

Puis déclarez dans votre LocalSettings.php :

Vous pouvez enregistrer ces commandes dans un fichier tel que, de sorte à pouvoir l'exécuter périodiquement.

Vous pouvez aussi choisir une solution pur PHP pour télécharger la liste des adresses IP à partir de stopforumspam. Pour faire cela voyez le script PHP disponible ici.

If you do this and you use APC cache for caching, you may need to increase apc.shm_size in your php.ini to accommodate such a large list.

You have just banned one hundred forty thousand spammers, all hopefully without any disruptive effect on your legitimate users, and said «adieu» to a lot of the worst of the known spammers on the Internet. Good riddance! That should make things a wee bit quieter, at least for a while…



Pots de miel, DNS BLs et HTTP BLs
140,000 dead spammers. Not bad, but any proper BOFH at this point would be bored and eagerly looking for the 140,001st spam IP to randomly block. And why not?

Heureusement les listes de robots spammeurs mises à jour automatiquement, les proxy ouverts et les adresses IP posant problème sont largement disponibles. Many also allow usernames or email addresses (for logged-in users) to be automatically checked against the same blacklists.

One form of blacklist which may be familiar to MediaWiki administrators is the DNS BL. Hosted on a domain name server, a DNS blacklist is a database of IP addresses. An address lookup determines if an IP attempting to register or edit is an already-known source of net abuse.

The and  options in MediaWiki provide a primitive example of access to a DNS blacklist. Set the following settings in and IP addresses listed as HTTP spam are blocked:

La liste noire du DNS fonctionne ainsi :


 * A wiki gets an edit or new-user registration request from some random IP address (for example, in the format '123.45.67.89')
 * The four IP address bytes are placed into reverse order, then followed by the name of the desired DNS blacklist server
 * The resulting address is requested from the domain name server (in this example, '89.67.45.123.zen.spamhaus.org.' and '89.67.45.123.dnsbl.tornevall.org.')
 * The server returns not found (NXDOMAIN) if the address is not on the blacklist. If is on either blacklist, the edit is blocked.

The lookup in an externally-hosted blacklist typically adds no more than a few seconds to the time taken to save an edit. Unlike settings, which must be loaded on each page read or write, the use of the DNS blacklist only takes place during registration or page edits. This leaves the speed at which the system can service page read requests (the bulk of your traffic) unaffected.

While the original SORBS was primarily intended for dealing with open web proxies and email spam, there are other lists specific to web spam (forums, blog comments, wiki edits) which therefore may be more suitable:

Much of its content is consolidated from other existing lists of abusive IPs. It requires the user register with projecthoneypot.org for a 12-character API key. If this key (for example) were 'myapitestkey', a lookup which would otherwise look like '89.67.45.123.http.dnsbl.sorbs.net.' or '89.67.45.123.opm.tornevall.org.' would need to be 'myapitestkey.89.67.45.123.dnsbl.httpbl.org.' For instance, a request for http://botscout.com/test/?ip=123.45.67.89 would return "Y|IP|4" if the address is blacklisted ('N' or blank if OK), while a web request for http://www.stopforumspam.com/api?ip=123.45.67.89 would return "ip yes  2009-04-16 23:11:19  41" if the address is blacklisted (the time, date and count can be ignored) or blank if the address is good.
 * .opm.tornevall.org. operates in a very similar manner to SORBS DNSBL, but targets open proxies and web-form spamming.
 * .dnsbl.httpbl.org. specifically targets 'bots which harvest email addresses from web pages for bulk mail lists, leave comment spam or attempt to steal passwords using dictionary attacks.
 * Web-based blacklists can identify spammer's email addresses and user information beyond a simple IP address, but there is no standard format for the reply from an HTTP blacklist server.

With no one standard format by which a blacklist server responds to an enquiry, no built-in support for most on-line lists of known spambots exists in the stock MediaWiki package. The inability to specify more than one blacklist server further limits the usefulness of the built-in and  options. Since 58061, MediaWiki has been able to check multiple DNSBLs by defining  as an array.

Most blacklist operators provide very limited software support (often targeted to non-wiki applications, such as phpBB or Wordpress). As the same spambots create similar problems on most open-content websites, the worst offenders attacking MediaWiki sites will also be busily targeting thousands of non-wiki sites with spam in blog comments, forum posts and guestbook entries.

Automatic query of multiple blacklist sites is therefore already in widespread use protecting various other forms of open-content sites and the spambot names, ranks and IP addresses are by now already all too well known. A relatively small number of spambots appear to be behind a large percentage of the overall problem. Even where admins take no prisoners, a pattern where the same spambot IP which posted linkspam to the wiki a second ago is spamming blog comments somewhere else now and will be spamming forum posts a few seconds from now on a site half a world away has been duly noted. One shared external blacklist entry can silence one problematic 'bot from posting on thousands of sites.

This greatly reduces the number of individual IPs which need to be manually blocked, one wiki and one forum at a time, by local administrators.



Mais qu'est-ce ceci par rapport aux pots de miel ?
Some anti-spam sites, such as projecthoneypot.org, provide code which you are invited to include in your own website pages.

Typically, the pages contain one or more unique, randomised and hidden email addresses or links, intended not for your human visitors but for spambots. Each time the page is served, the embedded addresses are automatically changed, allowing individual pieces of spam to be directly and conclusively matched to the IP address of bots which harvested the addresses from your sites. The IP address which the bot used to view your site is automatically submitted to the operators of the blacklist service. Often a link to a fake 'comment' or 'guest book' is also hidden as a trap to bots which post spam to web forms. Voir le Pot de miel (en informatique).

Once the address of the spammer is known, it is added to the blacklists (see above) so that you and others will in future have one less unwanted robotic visitor to your sites.

While honeypot scripts and blacklist servers can automate much of the task of identifying and dealing with spambot IPs, most blacklist sites do provide links to web pages on which one can manually search for information about an IP address or report an abusive IP as a spambot. It may be advisable to include some of these links on the special:blockip pages of your wiki for the convenience of your site's administrators.



Davantage de liste d'adresses IP de serveurs mandataires et de robots de pourriel
Typically, feeding the address of any bot or open proxy into a search engine will return many lists on which these abusive IPs have already been reported.

In some cases, the lists will be part of anti-spam sites, in others a site advocating the use of open proxies will list not only the proxy which has been being abused to spam your wiki installation but hundreds of other proxies like it which are also open for abuse. It is also possible to block wiki registrations from anonymised sources such as Tor proxies (Tor Project - torproject.org), from bugmenot users or from email addresses (listed by undisposable.net) intended solely for one-time use.

Voir aussi la Comparaison des listes noires - 1er mars 2008 et spamfaq.net pour les listes noires elles-mêmes. Do keep in mind that lists intended for spam email abatement will generate many false positives if installed to block comment spam on wikis or other web forms. Automated use of a list that blacklists all known dynamic user IP address blocks, for instance, could render your wiki all but unusable.

To link to IP blacklist sites from the Special:Blockip page of your wiki (as a convenience to admins wishing to manually check if a problem address is an already-known 'bot):


 * 1) Ajoutez une ligne à  pour définir :
 * 2) Ajouter le texte suivant dans MediaWiki:Blockiptext pour l'afficher : " "

This will add an invitation to "check this IP at: Domain Tools, OpenRBL, Project Honeypot, Spam Cop, Spamhaus, Stop Forum Spam" to the page from which admins ask to block an IP. An IP address is sufficient information to make comments on Project Honeypot against spambots, Stop Forum Spam is less suited to reporting anon-IP problems as it requires username, IP and email under which a problem 'bot is attempting to register on your sites. Les politiques et les possibilités des autres sites web relatifs aux listes noires peuvent être différentes.

Note that blocking the address of the spambot posting to your site is not the same as blocking the URLs of specific external links being spammed in the edited text. Faites les deux. Both approaches used in combination, as a means to supplement (but not replace) other anti-spam tools such as title or username blacklists and tests which attempt to determine whether an edit is made by a human or a robot (captchas or akismet) can be a very effective means to separate spambots from real, live human visitors.



Et si le pourriel gagnait la bataille ?
You can still win the war! MediaWiki offers you the tools to do so; just consolidate your positions until you're ready to attack again. Voir et en particulier les sections Nettoyage et Restreindre les modifications.

Voir la section des Liens externes pour d'autres outils mais ils n'ont pas leur support dans MediaWiki.

<span id="Other_ideas">

Autres idées
This page lists features which are currently included, or available as patches, but on the discussion page you will find many other ideas for anti-spam features which could be added to MediaWiki, or which are under development.

<span id="See_also">

Voir aussi

 * Manual:Combating vandalism contains more general advice
 * Manual:Preventing access
 * Manual:User rights
 * Spam Filter
 * A message on our mailing list of a successful setup avoiding spam and allow editing to non-registered users.

Extensions

 * &mdash; allows edit prevention and blocking based on a variety of criteria
 * A slimmed down can be used to moderate new user registrations, (doesn't require captchas).
 * &mdash; allows, among other things, the checking of the underlying IP addresses of account spammers to block them. Allows mass-blocking of spammers from similar locations.
 * &mdash; allows basic blocking of edits containing spam domains with a single regex
 * &mdash; allows for checking edits against the StopForumSpam service and allows for submitting data back to it when blocking users.
 * Category:Spam management extensions &mdash; category exhaustively listing spam management extensions
 * &mdash; don't show edits to normal users until approved by a moderator. This extension has the advantage that spam links are never shown to the public, so not creating incentive to post spam.
 * &mdash; don't show edits to normal users until approved by a moderator. This extension has the advantage that spam links are never shown to the public, so not creating incentive to post spam.

Useful only on some wiki farms:

Commercial services: <span id="Bundled_in_the_installer">

Fournies avec l'installateur
Dorénavant les archives tar disponibles au Téléchargement contiennent la plupart des extensions principales anti-pourriel entre autres les suivantes :


 * &mdash; adds various types of CAPTCHAs to your wiki
 * &mdash; CAPTCHA based on answering questions
 * &mdash; removes all contributions by a user or IP
 * &mdash; prevents edits containing spam domains, list is editable on-wiki by privileged users

Paramètres


<span id="External_links">

Liens externes

 * Some pywikipediabot scripts to aid in vandalism-fighting.