Help:Structured Discussions/Known problems

Flow has some known problems. That page lists these problems.

Note for translators: that page may be updated quite often.

== Flow is not working for you == There is two possible known cases.

=== Browser compatibility === Flow is following browsers>Compatibility#Browser support matrix|MediaWiki's software compatibility. If your browser is not on the list of the "Grade A" browsers, Flow may not work for you. In any case, having an up-to-date browser is highly recommended for safety reasons.

If you still have a problem, it may come from your account settings.

=== Account settings compatibility ===

==== Check compatibility ==== If your browser is up-to-date, you may have a problem with your gadgets or personal scripts.

To check on that problem, at your choice: if you are on a Wikimedia wiki, test if you can use Flow on an other wiki with your global account. Check on the list of wikis where Flow is available and try Flow there. create a new account for test purposes. Don't activate any extra gadgets or add scripts to that account. Try to use Flow. deactivate all gadgets and clear your personal scripts pages, clear your cache and the try to post a message on a Flow board.

==== Find and solve the problem ==== You can identify which gadget or script is not compatible by activating them successively, or by batches. When you have found the problem, please contact script/gadget's author or your local script/gadget project.

If you still have a problem, unselect all gadgets and clear all scripts from your account, save the changes, clear your cache. Then re-enable all gadgets and scripts.

If you still have a problem, please contact the Collab>Collaboration team|Collaboration team.

== It is not possible to use Search to find Flow topics and contents == Special:Search page does not includes Flow topics. It requires a lot of resources to be integrated and maintained. A strategy will be defined soon, based on community feedback, and search may be included in future developments.