Wikimedia Research/Heuristic Evaluation for VisualEditor (iOS)

Heuristic for Mobile Visual Editor
Heuristics Used: Nielsen/ Normen 10 Heuristics for User Interface Design

Tasks Tested: Making an edit using Visual Editor

Severity Levels:

Low = Issue that is annoying or distracting from task, but task can be accomplished Medium = Can still accomplish a task because of a work around existing, though it is not intuitive or easy for the user to accomplish - they have to learn something to do the task. Some users will give up, some will persevere. High = Show stopper - stops the users ability to accomplish the task.

iOS on ipad

1. L	When scrolling down, the VE tool editor disappears and then reappears when I click somewhere to start my edit. Is there any way to make the scroll bar come along with me as I scroll down instead of disappearing and reappearing? (it is a little distracting, though if it is a lot of work to make it come along, might not be worth it as people will learn to wait for it to show up) This is probably mostly an issue for a first time user.

2. M	It is not quite clear that the blue arrow (on the top right as I edit) is what will take me to “save”. If I make a minor edit (change a word) I press the arrow and it blinks. There is no feedback that I need to press it again to get to the green. Is it necessary

3. M	When switching between VE and Source Edit, you have to save to switch

4. M