Team Practices Group/CSAT

This is the main page for the TPG Customer Satisfaction Survey (CSAT). It is a work in progress.

About
The TPG CSAT is a survey to assess the perception of TPG's customers and collect feedback on TPG performance. It is sent to any team which has an embedded TPGer and a select group of teams which have had light support. It is sent out close to the end of each quarter. The results are reported in the TPG Quarterly review.

Shepherding

Process

Results