User:Johan (WMF)/iOS FAQ

FAQ

General
Where can I download the app?

The app is available here in Apple app stores worldwide.

How do I report a typo, inaccuracy or error in an article?

Wikipedia is the world's largest encyclopedia anyone can edit! If you see a typo or other error in an article, simply click the “pencil” icon or select any text and tap Edit from the popover. This will show the Wikitext of the article which you can then edit and save.

If you make lots of edits, we recommend you log in via the Settings screen, so that you can keep track of your work, talk to other editors and join the worldwide Wikimedia community.

How do I donate to Wikipedia?

You can donate at any time by going to Settings and selecting Support Wikipedia. Currently you cannot donate via Apple Pay.

I already donated, why I am getting asked to donate again?

Due to our strict privacy guidelines, we don’t actually connect your app usage or user account to your donation history. This means you may see a donation request in the app even if you have previously donated on the web.

Do I need to be connected to the internet to use the app?

You do need a connection to download articles, and to use the Explore and Places features. But you can save articles and read them later without an active connection.

Explore
How do I hide an article recommendation?

You can remove article recommendations from Explore by tapping the “…” icon and tapping Hide this card. To remove all recommendations based on your reading history, tap the “...” icon and select the Hide all Because you read Recommendations. You can also customize the Explore feed content from the Settings menu’s Explore feed screen.

How does the app make these recommendations?

When you read or save an article, we ask the Wikipedia search engine to provide 3 articles similar to the one you just read. We do this using a standard search interface and do not build user profiles or track specific users actions on our servers. Deleting your local Recents list (tap Recents, then Clear in the upper left), will delete your device's local reading history.

When does new content appear on the Explore page?

New recommendations are added after you read or save a page in the app. A block of daily content (Featured Article, Top Read, Picture of the Day, etc.) is inserted the first time the feed is used each calendar day.

Can I turn off or change Explore or recommendations?

Yes, go to the Settings screen and tap the Explore feed option, and you can select the type of content or languages included, and also disable the Explore screen entirely. Turning off the Explore feed makes the Search screen the “home page” of the app.

Places
How do I find articles near my current location?

On the Places tab! The first time you visit Places, you’ll be asked for access to your location by iOS. If you grant this access (which will be used only for Places search) the Places map should center on your current location and load the most popular places near you.

Do I have to share my location to use Places?

No. When you first use the Places tab you will be asked to grant location access. This is used only to find articles near your location. You can search for places by name, or drag and zoom on the map to use Places without sharing this location. If you later wish to grant access you can go to the Settings app and look for Wikipedia under Location Services.

How do I see my saved articles on the map?

You can use reading lists to create custom maps with pins for each article. This is a great way to plan a day touring a new area or even to look at historical events together on a modern map. On the top of the Places tab, select the filter option drop down. By default this is set to Top Read; selecting Saved Pages will filter the pins on the map to only places from your saved articles.

Can I get directions to a location on the Places map?

Yes, by opening a pinned location in Maps. To do this, tap a location or select it from the list of locations. Under the Share action, you will find an option to Get Directions in Maps.

Why isn’t a specific place shown on the map?

Wikipedia is huge and ever growing. But it is not exhaustive. Not all articles have been tagged with their geographic locations, not all notable locations have articles yet, and some articles may not be viewed frequently enough to be Top Read in a specific area. Try searching for your location by name on the Places tab, or zoom closer into the area to narrow your search on the map.

Saved Pages and Reading lists
Can I save articles for offline reading?

To save an article for reading later, tap the “bookmark" icon in the bottom bar while viewing the article. You can also save articles from search results and other lists by swiping and selecting the bookmark in the actions menu.

To view your saved articles, tap the Saved tab. Saved articles, including their images, are available offline.

How do I organize my saved pages into folders or lists?

When saving an article, a shortcut appears at the bottom of the screen. Tap the shortcut to create and organize saved pages into reading lists.

You can also organize saved pages and reading lists from the Saved tab by tapping Edit.

How do I search ONLY the pages I’ve saved and can read offline?

Tap the Saved tab of the app’s main tabs. At the top of this tab is a search box which will search through all your pages on device. You can also search within a single Reading list, by selecting the list from the Reading lists tab, and using the search box at the top of the list’s screen.

'''How are my saved pages ordered? Can I sort them?'''

By default, Saved pages are displayed in the order in which they were saved. To sort them alphabetically, tap the Sort button in the upper right (next to the search box) and select your preferred sorting.

I have the Wikipedia app for Android or on another iOS device, how do I share or sync these lists?

While using the same account on both devices, you should be asked if you want to sync your lists across devices. Opting in will keep your lists in sync across both iOS and Android.

Can I access my reading lists on the web?

Currently you need to use a browser extension which is free and available on the Firefox, Safari and Chrome web stores.

Do Reading lists and Watchlists work together?

Currently Reading lists in the apps and Watchlists used for editing on the web are separate and do not sync or get shared. We hope to bring Watchlists to the apps and Reading lists to the web in future updates.

Language support
Can I read articles in more than one language?

You can see content from multiple Wikipedias at the same time by setting up multiple languages in the My Languages setting. To do this tap Add Language and then search for the language you want to include.

Adding additional languages makes it easy to switch between languages while reading or searching, and combines content from across your languages in the Explore feed.

How do I remove languages?

Tap the More button on the search screen, or go to Settings and select My Languages. Tap Edit on the My Languages screen to delete, add or reorder languages.

Using only one preferred language will hide the language search bar completely, or under Settings, set the Show languages on search switch to off.

How do I set my primary language?

Your primary language is the first language on your My Languages list. To make a language primary go to My Languages, tap Edit, and drag to reorder languages. You will be asked to confirm your new primary language.

How do I re-order the languages on my list?

You can change the order the languages in your My Languages list. Go to My Languages, tap Edit, and drag to reorder languages. If you make a new language first on your list, you will be asked to confirm your new primary language.

How do I customize which languages are in my Explore feed?

You can customize which languages and which content from those languages are included in your Explore any time by going to your Settings. In Settings select Wikipedia languages. Here you can add and remove languages, and by selecting the Customize Explore feed option you can even select what content from which languages will be included.

Readability and accessibility
Can I change the font size?

You can adjust the article text size using the Text Size tool from any article's toolbar. This setting affects the size of the text in articles, previews and summaries. To adjust the size of the user interface elements (like buttons) you can use iOS’s Dynamic Text setting, which will adjust the size of interface text across your device, including on Wikipedia.

'''Can I change the background or text color? Do you have night mode?'''

You can select the color palette for text and background, and also apply dimming to images in the Reading preferences screen of Settings. We don’t currently support automatic night mode, but we do have both a Dark and Black palette which make great low-light reading options. We also support the dimming of images to reduce brightness of images throughout the app.

Do you support the Smart Invert feature?

Yes. Turning on Smart Invert in the iOS Accessibility options will invert the colors in the app, with the exception of images.

Can I use assistive technologies like VoiceOver?

Yes. Our app supports VoiceOver for all navigation, and article content can be read by VoiceOver. We do not currently support Switch Control or other dexterity technologies.

Media support
Can I play audio or video in the app?

Unfortunately, due to Apple’s support for a limited number of media formats, we can only support some audio in the app. Video is not supported at this time.

Sharing
How do I share an article, image, or link?

On the article or image, tap the Share button. Then choose the social network or app you want to share to. You can also save images to your Photo Roll or copy URLs from here.

How do I Share-a-Fact (an image with a quote or fact included)?

To use the Share-a-Fact option, select the quote or fact text you want to share. Then long press the selected text and choose Share from the popover menu. The Share-a-Fact preview will show you how your image will look.

Can I select which image is shared?

If you are sharing an image, yes. For Share-a-Fact sharing, the first usable image of the article is selected. You cannot currently select a different image.

Links
'''How can I open Wikipedia links from Safari/Mail/etc. in the app?'''

To open a link in the app, long press the link. You'll then be offered the option to Open in Wikipedia Mobile. (Note that links to Commons, Wiktionary or other Wikimedia projects are not supported at this time.)

How do I STOP iOS from opening Wikipedia links automatically in the app?

iOS uses your past link opening choices to determine how to handle links. To stop this:


 * 1) When iOS asks to open a link in the app, tap Cancel.
 * 2) When iOS opens the link from Safari in the app, use the "wikipedia.org" button in the upper right of the screen to return to Safari, and stop it from automatically opening links in the app in the future.
 * 3) When iOS opens the link in the app, tap the Share button on the bottom toolbar, then select Open in Safari.

How do I open an article from the app in Safari (or any other browser)?

When reading the article, press the Share button on the toolbar. You should see options to open the link in Safari (or other installed browser) as well as the option to copy the URL to paste into other apps.

Widgets and icon shortcuts
What widgets does Wikipedia provide?

We provide Today screen widgets for the daily Featured Article, Top 5 most read articles in your primary language, Random articles, and Continue Reading your last article. You can enable (or disable) these from the Today screen Edit menu.

How do I use Wikipedia widgets?

To add Wikipedia's widgets, go to your device's Today screen and scroll down to find the Edit button. On the edit screen, look for the Wikipedia icon, and add the widgets using the “plus” icon. You can also move widgets up and down the list to set Wikipedia's place on the screen.

How do I remove Wikipedia widgets?

Scroll to the bottom of the Today screen and tap Edit. Tap the Delete button next to the widgets you want to remove, then press Done.

Privacy and data usage
'''Does your app track me? Do you use my data?'''

Only if you opt in during app setup or via Enable data collection in the Settings menu. For opted-in users, the app will track some of your actions, and send reports of crashes. In no case will we share that information with 3rd parties. Specific details on what information is collected can be found on the usage reports details page. These reports are only sent when you activate the option. It can be easily deactivated from the Settings menu. We also have crash reporting to help us fix bugs. If a crash is detected, you will be prompted with the option to send us the crash report if you like. (Please say yes! It helps us a lot.) All collected data is anonymous.

Do you track my location?

When you click Places, the app requests access to use the GPS so we can determine your location. Then, we query Wikipedia for a list of articles that are nearby the requested location. The iOS application itself doesn't store your location. As an iOS user, you have already agreed to Apple's Terms and Conditions for the iOS version running on your device. Please refer to section 4, Consent to Use of Data, for more information about how they handle your Location and other usage data.

What information does the usage report contain?

You can refer to the page on event logging to see the various interactions and data we record. Keep in mind that not all events are logged on all platforms. If there's a specific scenario that concerns you, please reach out to the team so we can give you a definitive answer by referencing the code.

We use  Apple’s built in reporting to send information about crashes when you choose to allow that. When you send us a crash report (which we appreciate!), it tells us where in the code the crash originated from (the stack trace across all active threads), and other diagnostic information such as the iOS version and device type. This information doesn’t include, and is not tied to your Wikimedia user account or on-wiki activity, such as reading or editing history.

Editing
How do I create an account?

On the app’s Settings screen, the first menu item is Log In. Tap that option and then select the blue Join Wikipedia link on the log-in screen to create an account.

Do I have to be logged in to edit?

No. You can edit without creating a username or logging in, but note that your IP address will be associated with your edits, and will be visible to anyone who reads the page's history. If you make edits regularly, we really encourage you to create an account.

Can I upload pictures?

No. At this time we do not support direct upload of images or media to Wikipedia or Commons. We hope to add this capability in the near future. Until then, you can contribute media from your device by going to the Wikipedia website via your browser, and using the normal upload option.

Can I view a page's history and talk pages?

Currently, the app doesn't support viewing full history and talk pages. We do support basic presentation of these tools. You can find the links in the footer of any article.

I’m getting blocked from logging or editing, what should I do?

The Wikimedia Foundation does not create or curate the contents on Wikipedia or the other sites; instead, this work is done by a vast community of volunteers.

For information about blocks and appealing a block, please see the information page at https://en.wikipedia.org/wiki/Help:I_have_been_blocked

There is no central authority over Wikipedia. The Wikimedia movement is based in part on the premise that good articles are achievable through the checks and balances editors provide for each other. When editors disagree on how to achieve these goals, they must resolve disputes through consensus, drawing on the wider community where necessary. You can read more about the dispute resolution processes at https://en.wikipedia.org/wiki/WP:DR.

Can I create an article from the app?

No, you will need to use the Wikipedia website via your browser to create a new article.

Developing the app and Contacting the app team
I am an iOS developer, can I contribute to the app?

Please do. Our repository is available on GitHub. Please see the README for information on how to contribute.

Can I test a new version or be part of your beta team?

Yes! We can always use more help with  testing and feedback about upcoming versions. Please sign up for Apple’s TestFlight, which will give you access to early versions.

Where do I report bugs?

Instructions on how to file a bug are here. Please include as much information about your device, the app version you're using, and screenshots if possible.

If I have a question or a suggestion, how do I get in touch?

You can email us at: mobile-ios-wikipedia at wikimedia dot org

Ticket for illustration assets:

https://phabricator.wikimedia.org/T218961