Help:Growth/Tools/Help panel/th

ภาพจับหน้าจอของหน้าต่างช่วยเหลือเมื่อเปิดอยู่ ขอขอบคุณที่ใช้งานหน้าต่างช่วยเหลือและอยากทราบข้อมูลเพิ่มเติม!

เครื่องมือนี้เป็นส่วนหนึ่งของโครงการ "จับตาแผนกช่วยเหลือ" ของทีม Growth

During 2019, the help panel is a new feature that is only available on some Wikipedias, and only available for users that are part of the experiment to find out how useful it is. It works both on desktop browsers and mobile browsers, but is not yet available on the iOS or Android apps.

จุดประสงค์ของแผงช่วยเหลือ
เป้าหมายของเครื่องมือนี้คือ:


 * 1) ให้ผู้ใช้ใหม่ค้นหาหน้าวิธรใช้และหน้าบอกวิธี (how-to)
 * 2) เปิดให้ผู้ใช้ใหม่ถามคำถามกับผู้ใช้มีประสบการณ์ ถ้าไม่พบคำตอบในหน้าวิธีใช้

วิธีการใช้งาน
ในหน้าที่คุณแก้ไขทุกหน้า จะเห็นลูกศรสีน้เงินอยู่มุมล่างขวาของจอภาพที่มีคำว่า "" คลิกปุ่มนี้เพื่อเปิดแผงช่วยเหลือ

แผงช่วยเหลือประกอบด้วยหน้าวิธีใช้ที่มีประโยชน์ หน้าเหล่านี้น่าจะช่วยตอบปัญหาที่เกี่ยวข้องกับการแก้ไข คลิกที่ลิงก์เหล่านี้จะเปิดหน้านั้นในแถบใหม่ของเบราว์เซอร์

หากคุณไม่พบความช่วยเหลือที่ต้องการ คุณสามารถดูที่สารบัญวิธีใช้ทั้งหมดที่มีอยู่โดยคลิกที่ ""

You can also type a search for the answer you need in the bar at the top of the help panel, which will immediately show a list of help pages that could be relevant.

If you still can't find the help you need you can ask a question to an experienced user, using the "" section.

When you submit a question, you are actually editing the Help Desk page by adding your question to it. That page is curated by experienced editors, who volunteer to reply to newcomer questions.

Tips on how to post a good question:


 * Explain what you're trying to do.
 * Describe how you have tried to do it, step by step, and what is blocking you.
 * Say whether you are editing on a desktop or on a mobile device, and what kind of device it is.
 * If you know, mention whether you are editing with the visual editor (graphical editing mode) or with wikitext (text editing mode).
 * If your questions is about a source, include the link to the source.

How to find your reply


 * If you have added an email address to your account and verified your address, you will receive an email when someone replies to your question. To add or verify your email, visit your preferences.
 * You will also see your reply as a notification along the top of your browser:

After receiving your reply, you can continue the conversation by editing the help desk page and adding your message below the reply you received.

If you are using the tool
You can tell us what you think about this tool on the feedback page. Please write in the language you prefer.

We welcome any suggestions about improvements, questions you may have about the projects or problems you have using the help panel.

If you want to help newcomers
Please synchronize with other people replying at the help desk on your wiki. You can also read some best practices about how to reply on the help desk.

Frequently Asked Questions
Where is my question?

Your question has been posted to the Help Desk page. One easy way to find it is by clicking "Contributions" in the upper right of your browser on desktop or in the left-hand menu on mobile.

'''Nobody has replied to my question. What can I do?'''

Be patient! :) Questions are handled by volunteers who may be offline.

You can check the message you've posted to be sure that you:


 * Explain what you're trying to do.
 * Describe how you have tried to do it, step by step, and what is blocking you.

Also, some questions can be about complicated things that experienced users have never faced. They may need time to provide you a reply.

How can I disable the help panel?

You can disable the panel by either:


 * Clicking on 'Disable the help panel' button.
 * Going to your preferences in the Editing tab and click 'Enable the editor help panel'.

How can I enable the help panel?

If the help panel is available on your wiki, you can enable the panel by going to your preferences, in the Editing tab.

How have the links to help contents been chosen?

They have been chosen by the community after a discussion. They may change during the experiment, as newcomers ask questions that help us learn which links would be most useful.

How can I learn more about the reasons for the help panel and the larger project?

You can read the detailed page about the project and ask us about it on the feedback page.