VisualEditor:Test

Getting Started
Access the report page at the following URL: http://eews02/operations/orderswithpendingrefunds.aspx. By default, the page generates a report with unbalanced invoices from the last thirty days; you can view all the unbalanced invoices by clicking Show All. The Refresh Table button updates the snapshot of the report data you are working with; the. The report options are pictured below:

Reading the Report
The report provides the following data columns:

·        Order # This column displays the order number so you can reference the order in MOM.

·        Invoice Amount This column provides the total amount the client was invoiced for the given order.

·        Journal Entry Total This column shows the total amount the client paid for the order according to MOM.

·        Difference This column shows the difference between the amount invoiced and the amount paid.

·        Last Invoice Date This column shows the last date an invoice was generated for the order.

Using the Report
Once you’ve generated your report, you will use it to complete the following process of refunding an overpaid order:

1.      Use the Order # column to access the order information in MOM.

2.      Balance the amount provided in the Difference column.

3.      Return to the report page and click the Resolve button in the row of the order you balanced. The Resolve buttons can be seen in Figure 1, labeled A.

Repeat this process for each entry on the report. The report data is refreshed daily, through an after-hours automatic process.