Talk pages consultation 2019/Structure and updates

Consultation structure
This consultation will have a "hub-and-spoke" structure, with a central hub located here on mediawiki.org ("Talk Page Consultation central"). Over the course of the consultation, multiple participant groups will have discussions on other wikis and in off-wiki settings, and then contribute notes and findings back to TPC central. Some participant groups will participate through the whole process, others may participate for a limited time (especially if they're in real life/meet-ups). Everyone can follow along and participate at TPC central (language permitting).

Phase 0: Planning
✅

This was the planning phase. During this phase, we:


 * Publicly announced the project (banner info here), and invite questions and ideas from the Wikimedia community
 * Set up TPC central documentation structure; current notes are featured on the main TPC page, while historical staff notes can be found here and here
 * Created a list of wikis and user groups for initial outreach and invite groups to sign up
 * Established code of conduct guidelines
 * Began retrospective process for StructuredDiscussions/Flow, Liquid Threads and wikitext workflows, collect important documentation
 * Began outreach to participant groups
 * Invited volunteers to facilitate discussions, and participate in other ways
 * Created the schedule for phase 1

Phase 1: Collect information (started)
Source: TPC Feedback from volunteer participant groups and individuals

When: Mid-March - April; Community summaries posted by April 6, 2019

During this phase we will solicit open feedback from a wide range of individuals and groups about their experiences with talk pages or alternative tools. Questions are:


 * 1) When you want to discuss a topic with your community, what tools work for you, and what problems block you? Why?
 * 2) How do newcomers use talk pages, and what blocks them from using it?
 * 3) What do others struggle with in your community about talk pages?
 * 4) What do you wish you could do on talk pages, but can't due to the technical limitations?

The information collection has started when the first messages have been sent. Check if a group exists for your language.

Wrapping up the conversations
Community summaries are due by April 6, 2019. We advise communities, especially the ones that would have had collected a lot of replies, to end the conversation by March 31. That way, volunteers making the wrapping-up have time to make it.

Since this consultation is based on a different consultation process than how consultations are defined by local rules, those rules regarding how to close conversations may not be applied.


 * Post and read the summaries

Phase 2: Trade-offs and prioritization
Source: TPC Feedback from volunteer participant groups and individuals

When: Starts in early May

Some ideas generated during phase 1 may be mutually exclusive. Some ideas might work better for some purposes or some kinds of users. We'll have to talk about which problems are more urgent, which projects are most closely aligned with the overall needs and goals of the movement, and which ideas we should focus on first.

Discussions about these trade-offs will be moderated by the Wikimedia Foundation, guided by our decision criteria, listed below.

Space for unexpected discoveries
Within the scope of this project, all the options are on the table. There are no hidden agendas. We don't know all the things, and we don't know what we might learn. We need to accept these "unknown unknowns".

The schedule of this consultation may change because of these unexpected discoveries.

Phase 3: Review potential direction
Source: TPC Feedback from volunteer participant groups and individuals

When: June 2019 (tentative)

We invite everyone back to the central page on MediaWiki.org to review the emerging direction for this project.

April 10, 2019
Overall, the direction the consultation is heading and the amount of information via summaries that communities and individuals have provided is going very well. There seems to be a very good variety of sources, and the upcoming user testing - hopefully available as early as today - will only add to that pool. In preparation for the next phase, TMeadows will be parsing out a series of internal documents that relate to each issue brought up by the community, with linking throughout so that Sherry (Whatamidoing) and Danny (DannyH) can prepare a succinct report and a thank-you for those interested here as to what the overarching themes are across communities. This will also help prepare for the upcoming trade-offs phase. Values will also be included - such as an emphasis on not allowing a singular community to determine the outcome of the project for all other communities. The goal is to have the report available by the end of this week at the earliest.

Most communities have submitted their feedback, but there are some, such as Arabic, Hindi, and German that are still missing. Benoît (Trizek) will reach out to those communities and provide a reminder and/or track down interested users. There were some short notes from the Berkeley edit-a-thon meeting, so those will be incorporated by TMeadows into the pool of feedback the team has received.

April 3, 2019
In talking about the use of Qualtrics, the determination was made that a survey would not be used for this particular phase, though Sherry (Whatamidoing) did reach out to see what requirements the team had to meet from Legal. Any survey will come after all input has been gathered and sorted from the current phase, and the exact nature of the survey has yet to be determined. For the initial part of this phase, feedback will be gathered from groups and users and incorporated into the existing internal (for now) document. While most discussion groups will provide a summary of their discussions, the team will reference the actual discussions as well for clarity and context.

As far as asking for assisting via the Berlin conference, that did not garner any feedback.

For the idea concerned a 24-hour banner, the determination was made that the focus of the banner would not necessarily be to gather information - though such feedback would be useful - but to see if banners really do much at all in notifying the general wiki populace. The go-ahead was given for such a banner, which will be released to all users who have chosen EN as their language. It will not show 100% of the time, however - the banner only has a 10% chance of showing. This is partly to avoid "banner fatigue" and also because the team would like to reserve a more robust banner for the most important announcements.

Marshall (MMiller) and Danny (DannyH) continue to formulate an idea for user-testing and are working through what screening questions to use. Though user testing has been performed in the past, it was done six years ago, and things have changed. Also, this user-testing will allow for the aforementioned screening, so the results should be more applicable to the stated goal of the project.

Conversation also centered on direction to give those that are providing community discussion summaries. While more information from those groups is certainly the preference, the team recognizes that some volunteers may not be able or want to write an exhaustive summary. The direction will be worded in such a way as to allow that flexibility. The team would ideally like all opinions to be represented in these summaries.

Previous
See updates from before April, 2019 at Talk pages consultation 2019/Status updates.