Trust and Safety Tools/Projects/Safety Survey

Background
The Community Safety survey is an initiative of the Trust and Safety team to measure and understand safety perception across wiki communities. More information around the research methodologies used for the survey will be available later on the Community Safety survey page. We’re planning to deploy this first version of the survey before the end of calendar year 2021. As this is the first time such a survey is being conducted, we will use the feedback collected to also inform on possible improvements to both the survey as well as on the technical infrastructure side.

Project details
Tools

We are using QuickSurveys as a survey distribution infrastructure.

Target users

We aim to survey a random sample of logged-in contributors with 5+ edits on 5 major wikis of the Wikimedia projects. A list of these wikis will be provided.

Testing the survey

A test survey will be run on 2 wikis initially to collect feedback about the survey.

Survey details


 * Survey will be distributed to a random sample of logged-in users based on the number of edits.
 * Survey will be visible to you only. Other contributors will not know who has seen or taken the survey.
 * The survey will be shown on wiki in the main namespace.
 * One question with a yes/no/unsure answer will be displayed.
 * Users will be able to opt-out of taking the survey.
 * The survey will continue to appear for the user until they reply or dismiss.
 * Submissions are anonymous and the data collected will be handled privately via EventLogging.

Screenshots will be made available at the earliest convenience.

Projected timeline
The Trust and Safety Tools team needs to have the survey deployed before the end of the year. Our work on this project will centre around having the survey up and running and will also include some small QuickSurveys bug fixes/improvements that are needed in order for the survey to be displayed properly.

8 – 14 Nov 2021 (Week 1)


 * Team is working on building an opt-out feature for internal surveys, as this is not currently available in QuickSurveys: T184760.
 * Part of the opt-out feature work, we fixed a bug that was showing a thank you message when dismissing a survey: T292555
 * Team is also performing design explorations for the safety survey on-wiki display: T292416, T294127. Part of this is aligning QuickSurveys with the Wikimedia Style Guide: T291567

Related information

 * Extension:QuickSurveys