Translations:Reading/Web/Desktop Improvements/Features/Language switching/19/en

In January - May, 2020 we worked with Hureo, a user research firm based in India, to perform a user study on how new and casual readers use the desktop interface of Wikipedia. The study was separated in two phases, with the first phase focusing on primarily English readers, and the second phase on bilingual and non-English readers. The goal of the study was to understand the experience of new and casual readers and to identify the main issues new and frequent readers had with the current site.