Article feedback/status

Last update on: 2011-07-01

2010-09-01
 We’re in the beginning phase of this project, figuring out requirements and generally determining the scope of our near-term and long-term efforts in this area. We are currently working on a pilot rating system which will be available as part of the Public Policy pilot program in late September. 

2010-10-01
 Phase 1, deployed last week in a pilot experiment for the Public Policy Initiative. The goal is to gather metrics and learn about how this feature should work. We plan to use this information to help develop requirements for the next phase in the first quarter of 2011. 

2010-11-01
 The first version of this feature was rolled out at the end of September, and we spent the month of October collecting and analyzing the feedback from the tool. We are currently designing the second version of this feature, and starting development later this month. We plan to roll out the next phase in sync with the Public Policy Initiative Phase 2 in January. 

2010-12-01
 In development. The initial version (phase 1) has been in production since the end of September on English Wikipedia. Phase 2, focusing on usability improvements, performance improvements and wider deployment, is slated for release in January 2011. 

2011-01-01
 In development. The initial version (phase 1) has been in production since the end of September on English Wikipedia. Phase 2, slated for release in January 2011, has been under development. Planning for phase 3 will begin soon. 

2011-02-01
 Phase 2 is currently in development. The requirements have validated against the current codebase and UI. This feature will be dark launched on prototype on February 4. We'll wait until after the 1.17 deployment before making this feature live due to Resource Loader dependencies. 

2011-03-01
 The deployment to our prototype has surfaced additional feature requirements that we've now addressed. Now that MediaWiki 1.17 has been successfully deployed, we can release the latest version of the Article feedback tool on the English Wikipedia, as part of our pilot experiment this quarter. Requirements for the next version (3.0) are being drafted. 

2011-04-01
 The second phase of this feature was released on the English Wikipedia in mid March. A major change in the interface is the ability for reviewers to specify the source of their knowledge, e.g. if they have an academic degree in a related field (see screenshot). Experiments to encourage user engagement are being performed as well. Dario Taraborelli also published an analysis of the first phase experiment. We're currently expanding the scope of the experiment to include several thousand articles, in order to get results that are more meaningful statistically. 

2011-05-01
<section begin=2011-05-01 /> <section end=2011-05-01 />
 * Phase 2: Trevor Parscal implemented the expiration of ratings, added error handling mechanisms and fixed IE bugs. Roan Kattouw reviewed and deployed the code to production.
 * Phase 3: Timo Tijhof and Trevor Parscal implemented the EmailCapture extension, a tool that allows unregistered users rating an article to leave their e-mail address if they want to be contacted later by the Community department. Weekly deployments were performed by Roan Kattouw. The team started to work on the dashboard, a summary page to surface general rating trends.

2011-06-01
<section begin=2011-06-01 /> Version 3 was deployed to the English Wikipedia on May 9 with new features, like the article feedback dashboard, a summary page showing general rating trends. The experiment was expanded to 100,000 articles and may be expanded further after analysis of the results. The next version of the Article Feedback feature is currently in development. <section end=2011-06-01 />

2011-07-01
<section begin=2011-07-01 /> Additional features were added in June, like a dashboard tracking articles receiving low ratings. Roan Kattouw started to implement the UDP back-end to provide clicktracking metrics to assess user engagement. The community provided feedback and bug reports, and the development team addressed the concerns raised, for example by implementing a user preference to hide the tool. Tooltips were also added to provide more information on the meaning of the star ratings. Dario Taraborelli continued to evaluate the data provided by the articles already showing the feature. The incremental roll-out to all articles on the English Wikipedia is planned to be completed by mid-July. <section end=2011-07-01 />