Translation UX/Design feedback 9

User #5



 * 32:51: the user is a speaker of English, Bengali and Hindi, but has no experience in translation communities.
 * 33:52: The user considers “lack of keyboard” the main reason for not translating across the languages she know.
 * 34:21: The user identifies the account creation and instinctively jumps to it. She understands the purpose of the different fields.
 * 35:00: The user selects the language form “Common languages” section in the ULS.
 * 36:09: The user thinks the community is about “translate wikipedia articles”.
 * 36:09: the user is able to identify the projects, both those initially visible and the ones under “more projects”.
 * 38:53: The user creates an account and is not clear what to do next at the homepage. She is attracted to the project list (which she cannot translate yet).
 * 40:06: The user comments that she does not understands”what I am supposed to translate”, when example translations appear. She clicks on the “help” link which leads to support.
 * 41:01: The user tries to use “paste source” and “try another”. She gets “Error during download” as the new message to translate. After a while, she identifies the text to be translated. the fact that English to british english was the initial translation also added to the confusion.
 * 42:11: The user is able to change the language to Bengali by searching for it using the ULS. She comments that cannot type anything because of the lack of keyboard. Since the user is told, she is able to find it and select the input method, but she does not know how to use it.
 * 44:10: The user thinks that the example messages are real messages to translate.

User #8



 * 36:45: The user speaks English
 * 37:39: “cool!” is the first impression (seems to like the design). The user identifies the projects and understands that it ·goes beyond WikiMedia”. “Search” is the part he is not sure of the purpose.
 * 40:03: The user identifies the account creation form and is able to pick Nepali and create an account.
 * 40:30: This is a “normal looking website”, has “a nice clean layout” and likes that it provides statistics about the progress.
 * 41:00: The user is attracted by the “translate” button and expects some “random translations”. Once the user gets to the sandbox, the reaction is “cool, this is an introductory tutorial”. The user founds “translate” to be a too direct call to action. “Start translating” or “learn to translate” could be more appropriate in his opinion.
 * 41:50: the user does not understand that “initial value for the ID field” is the message to translate, and the effects of translating are not clear (will they go live?) although it is implied he wanted to know that this is “practice”.
 * 44:27: the user comments that he has no previous experience with other translation communities.

User #10



 * 29:41: The user knew the community already. From the new homepage he realises that the community is bigger than he thought it was. The user is not sure if the total messages are for his language.
 * 35:23: The user identifies the account creation form, and creates a new account.
 * 36:39: After creating the account, the user is surprised by the warning asking him to make “more translations”.
 * 36:57: The user is able to provide translations in the sandbox.
 * 38:14: the user initially things that translations on the sandbox are just a draft “to see how it works”, but later is confused because there is no clear mention of it.
 * 39:36: The warning at the homepage is well understood.
 * 40:22: The user is impressed by a very long translation, and is not sure when does the process stops.
 * 42:27: The user considers that example messages should not contain HTML markup as some of the ones shown for him did.
 * 43:34: The user considers the new homepage to be “very cool”.