Article feedback/Public Policy Pilot/Workgroup

The goal of this work group is to assess the Article feedback experimental tool during its trial period on Public Policy articles. See the blog post and the Frequently asked questions.

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 * « Saper // @talk »
 * Fetchcomms (Not a developer, but working with the Public Policy Initiative.)
 * Eloquence
 * guillom
 * DGG 23:30, 29 September 2010 (UTC) (also not a developer, but interested in improving article quality)
 * ARoth (Public Policy Initiative) 00:11, 30 September 2010 (UTC)
 * Howief 00:08, 1 October 2010 (UTC)
 * Jorm (WMF) 01:44, 1 October 2010 (UTC)
 * Alolitas 22:32, 6 October 2010 (UTC)

Draft action plan

 * Write down questions we want to answer
 * Collect pointers & scattered pieces of information
 * talk page
 * Responses to the announcement on foundation-l
 * Survey data
 * summarize feedback

Questions
"Users" means people who use the tool, whether they're readers or editors.


 * What motivates users to use the tool?
 * Possible sources of answers:
 * Data from the survey


 * How useful are the ratings for readers and editors?
 * Possible sources of answers:
 * Data from the survey
 * Voluntary general qualitative feedback
 * Voluntary feedback qualitative provided by editors of public policy articles
 * Additional qualitative research such as interviews / UX study (deferred for now)


 * How understandable is the Likert scale used for the feature?
 * Voluntary general qualitative feedback
 * Data from the Phase 2 survey (deferred for now)


 * Does the feature have an impact on account creation and editing?
 * Possible sources of answers:
 * Raw data from the DB can provide the following metrics:
 * percentage of raters who create an account within a month after the rating (baseline: ?)
 * percentage of people who edit an article within a month after the rating (baseline: ?)
 * percentage of people who edit an article within a month of an account creation within a month of the rating (baseline: percentage of people who edit an article within a month of an account creation)


 * How does this reader rating compares to other rating systems (existing Wikipedia article assessment system, expert opinion, Public Policy Initiative system)
 * Possible sources of answers:
 * outreachwiki:Public Policy Initiative Evaluation and Research


 * More generally, how to improve the tool so it better helps users achieve their goals?
 * Data from the survey
 * Voluntary general qualitative feedback

Bugs

 * Possible errors in calculations

Feature requests

 * Compatibility with Lupin's pop-ups
 * Explicit reference to the Public Policy Initiative to provide context
 * Charts of the evolution of ratings over time
 * Graceful degradation for users without JavaScript
 * More visible than the bottom of articles (maybe in the sidebar) but not too intrusive (smaller?)
 * More intuitive UI, current one may scare users away
 * Ability to query articles based on their ratings
 * Ability to leave comments
 * Change colors to avoid Communist stars
 * Use tags like TED's

Project requests

 * Run pilots on other wikis
 * Use better metrics