Help:Reset password/ca

Podries necessitar restablir la teva contrasenya del teu compte de Viquipèdia. Per fer-ho, hem fet una guia bàsica que tracta preguntes freqüents relacionades amb el restabliment de contrasenyes.



Quan hauria de restablir la meva contrasenya?
Hi ha diferents circumstàncies en les que podries voler restablir la teva contrasenya:


 * Has oblidat la teva contrasenya.
 * Algú podria saber la teva contrasenya.
 * Vols crear una contrasenya més segura.



Com m'asseguro que puc restablir la meva contrasenya?
Per habilitar el restabliment de contrasenyes, has d'associar una adreça de correu electrònic amb el teu compte. Hi ha dues maneres per fer-ho:


 * Quan crees el teu compte, pots proporcionar una adreça de correu electrònic a Special:CreateAccount.
 * Després de crear un compte, pots associar una adreça de correu electrònic al teu compte a Special:Preferences. Pots anar fins a la taula d'"", on veuràs una secció de “”. Pots escriure la teva adreça de correu electrònic en aquesta secció.



Necessito confirmar la meva adreça de correu electrònic per habilitar el restabliment de contrasenyes?
No, no necessites confirmar la teva adreça de correu electrònic per tal de generar correus electrònics de restabliment de contrasenyes. Tanmateix, és altament recomanat que confirmis la teva adreça de correu electrònic. D'aquesta manera, pots assegurar-te que els correus electrònics són enviats a l'adreça correcta, i pots instal·lar preferències de correu electrònic pel teu compte.



Com hauria de restablir la meva contrasenya?
Ves al Special:PasswordReset de la Viquipèdia de la teva elecció.
 * 1) Escriu o el teu nom d'usuari o la teva adreça de correu electrònic (o ambdós).
 * 2) Revisa el teu correu electrònic pel correu electrònic de restabliment de la contrasenya.
 * 3) Segueix les instruccions del correu electrònic per completar el procés.



Com restableixo contrasenyes per a múltiples noms d'usuari al mateix temps?
Si tens múltiples noms d'usuari associats amb una adreça de correu electrònic, pots generar peticions de restabliment de contrasenyes per a tots els noms d'usuari a la vegada. Per fer-ho, senzillament escriu només l'adreça de correu electrònic a Special:PasswordReset. Llavors rebràs correus electrònics separats per tots els noms d'usuari que vas associar amb el compte. Note that this will not work with accounts that have EPR enabled, as they require both the username and email address to generate the password reset email.

How do I reset the password for one account, if I have multiple usernames attached to the associated email address?
If you want to reset one account password, but you have multiple usernames attached to the same email address, you should only enter the username in Special:PasswordReset. Note that this will not work with accounts that have EPR enabled, as they require both the username and email address to generate the password reset email.

Can people actually reset my password on Special:PasswordReset?
No, they can only trigger an email via Special:PasswordReset. Somebody would need to have access to your email account to complete the password reset process.

I’m getting password reset emails that I didn’t request. How do I prevent this from happening?
You can prevent unsolicited password reset emails by enabling Enhanced Password Reset (EPR). This is a feature that requires users to provide both a username and email address on Special:PasswordReset. If both are provided, a password reset email will be sent. If both are not provided, the password reset email will not be sent.

This feature was developed by the Community Tech team, in response to #3 wish in the 2019 Wishlist Survey. (EPR) enhances privacy because Wikimedia users may know your username (but not your email address). Meanwhile, some people may know your email address (but not your username). Consequently, spammers and trolls are less likely to generate unwanted password reset emails, if you enable this feature.

To enable the feature, go to the "" section in "". You can click on the checkbox that states, "". Once you click the checkbox and save, the preference is enabled.

Once you enable this preference, users will not be informed that both the username and email addresses are required on Special:PasswordReset (for security reasons). For this reason, '' you must remember to enter both your username and email address on Special:PasswordReset. ''

I requested a password reset. Why didn’t I receive an email?
You may have not received a password reset email for many reasons, including:

If this is the case, see the instructions for how to associate an email address with an account. If this is the case, we recommend that you try requesting a password reset again via Special:PasswordReset. If this is the case, we recommend that you try requesting a password reset again, with both your username and email address. If this is the case, we recommend that you wait for a bit and then try again later.
 * You did not add an email address to your account.
 * You misspelled the username or email address associated with the account.
 * You only entered a username or email address (i.e., not both), and the Enhanced Password Reset feature was enabled.
 * The email was sent to Spam or another folder that you have not yet checked.
 * You requested too many password resets in a short period of time, which exceeded the password reset request limit.