Team Practices Group/Team Norms

Meeting Hours
TODO ... keep personal calendars updated (where?)

should we have a TPG meeting hours period, when we can expect all TPG people to be available?

Definition of Done
TODO

1) ? TPG manager says it's done. OR, submitter or worker has decided whether or not it needs TPG manager's approval.  (If the second, maybe that's just part of review SOP, not definition of Done)

2) original submitter agrees it's done

3) if any process documentation is appropriate, that documentation is done and put in the right place (defaulting to mediawiki.org)

Email Conventions
Team Practices Group team members label emails to tpg@wikimedia.org to help recipients prioritize follow-through times:


 * 1) blank (= no tag) is default- sender expects email to be read but it's okay if individual team members do not get to it soon
 * 2) [ACT] the sender is using email as a method to get a result from each TPG members. So more important than blank. These emails often include "follow up" in subj line.
 * 3) [ANYONE] sender needs at least one set of team member eyes on but not every team member
 * 4) [URGENT]- email needs to be read as soon as possible by all team members
 * 5) [FYI] anything that sender is sharing because it might be interesting to the team but where it is also okay if individual team members do not get to it.
 * 6) [DECISION] used when communicating decisions that happened in meetings (see Meeting Conventions below).

Optional Tags

 * 1) [SF] communications for SF-based TPG members (example: announcing Meetups)
 * 2) [LOLZ] sharing project management themed humor

IRC Norms:
Team Practices Group/Team Norms/IRC Norms

Participation Gestures

 * Raising one handPEO-happy person raising one hand.svg
 * "I have something to say. Please add me to the stack."
 * Emoji u1f64c.svgng two hands
 * "I have a direct response. When the current speaker finishes, please allow me to speak immediately. My response is time-sensitive and brief, and I promise you won't regret letting me bypass the stack."
 * Twinkle hands (spirit fingers, not jazz hands)
 * "I agree with or support what was just said or proposed."
 * We haven't found a suitable image on commons, but here is a non-free demonstration
 * Hand-shrug
 * Anna Torv (7595213038).jpg"I don't have a strong opinion on that."
 * Nadal vs Federer RG 2007.jpgng two fists as if holding up a picture of a kitten
 * "This conversation has gone offtrack. Whenever that happens, a kitten dies. Let's return to the main topic."

Decisions in Meetings

 * 1) Meeting owner comes with
 * 2) Agenda
 * 3) Decisions to be made
 * 4) Decision rule (ie, twinkled by all team members or no vetoes)
 * 5) An understanding of who should be informed of these decisions
 * 6) For example, Joel and Grace may use RACI model to understand who should be involved at what level of participation.
 * 7) Always have time reserved at end of meeting for reviewing:
 * 8) Decisions made during meeting
 * 9) Next Steps
 * 10) Action Items
 * 11) Note: Decision making stops here apart from simple/quick decisions like flavor of seltzer or color of post-it note.
 * 12) Don’t try to escape the Groan Zone in a time crunch at the end.
 * 13) Meeting owner interrupts any such efforts to force a conclusion with a decision to resume discussion either in email or in another meeting of appropriate duration with the same attendees.
 * 14) Meeting owner decides who sends email to the team summarizing the decisions, tagging the email with [DECISION]

Consensus and gradients of agreement
When first considering a new proposal, we often do a quick poll to figure out roughly where each of us stand. This is similar to IETF "humming", but with more detail. Later, after we have discussed and refined a proposal, we often use a similar poll to decide whether or not to move forward. The threshold might be "no vetoes", or "everyone supports the proposal".

For about a year, we used a 7-point "gradients of agreement scale". However, we found it unsatisfying, due to its linearity, and the ambiguity in the wording of some of the choices. To address our concerns, we have invented our own tool: Generally, if a decision is to be made based on the results, it would probably either be "Nobody on the left", meaning that everyone is neutral or higher, OR for big/important decisions, "Everyone on the right", meaning everyone supports or abstains.