Talk:Article Creation Workflow/Design

This page looks good :-) You're absolutely right, of course, that we offer far too much instructional text. Users who are task-focused perceive the text as an impediment -- e.g., just this past weekend, I tried to test out using the Article Creation Wizard, and even though its text is relatively tight, I still found myself skipping past most of it. The trouble with our existing instructional text is that we try to accommodate all possible use cases [1], which makes the text really, really long. That backfires because users then skip all of it (like I did with the ACW). It'd be much more effective for us to keep instructional text super-succinct --covering just the most common use cases--, because that way, at least some people would get some information that could help them, rather than nobody getting any. Sue Gardner 01:59, 14 September 2011 (UTC)

[1] a laudable goal in software development, but maybe less of a laudable goal for instructional text :-)