Toolserver:Getting help

Why are you here
You found a bug/problem in one tool.

What can I do?

 * First look at the status page to see if there is a known problem at the moment.
 * Check who the author of the tool is. Normally, you can see this in the url: the author's name is after the . So, if the url is , the author is dab.
 * Contact the author.
 * The best way to do this is through JIRA. Go to https://jira.toolserver.org/ to see if the author has a project there; if they do, file a bug report.
 * If the tool author does not have a JIRA project, check to see if they have a user page here on this wiki. Just insert User:dab (replace dab with the username) in the search box and see if you get a page. If the author has information on how to contact them, use that way. However, it is normally not a good idea to use the talk pages on this wiki for discussion.
 * If he/she has no JIRA project and no wiki page, write him or her a email. Every author has a email address in the format.
 * Please be patient. Our authors do it for fun, just like you.