Thread:Project:Support desk/Upgrade (3)/reply (2)

Sure we can help you with that. :-)

Please tell us, what exactly you have done. Maybe you followed some guidelines? If so, give us a link!

And - most important - tell us what step did not work as expected: What result you expected to get and what result you actually got.

PHP, MySQL and MediaWiki versions might be helpful as well; you find them on the wiki page Special:Version.