Reading/Web/Desktop Improvements/Features/Language switching/pt-br

Como parte do projeto de Melhorias da Área de Trabalho, estamos introduzindo uma nova maneira de trocar para uma wiki de outro idioma. Nosso objetivo é fazer com que a funcionalidade de troca de idiomas seja mais fácil de usar para todos os usuários. Nosso objetivo secundário é de melhorar o entendimento geral sobre os projetos da Wikimedia ao permitir que nossos leitores aprendam sobre o vasto número de projetos em outros idiomas que existem.

Plano de lançamento
Nós temos trabalhado nestas alterações durante os terceiro e quarto semestres dos anos fiscais 2020/2021 (janeiro a abril de 2020) e esperamos implantar nossa primeira versão em maio de 2021. Estaremos implantando as alterações por padrão às nossas wikis com implementação antecipada. As alterações estarão também disponíveis a todos os usuários registrados que quiserem participar da nova experiência.

Descrição do recurso e requisitos

 * 1) Opções de idioma estarão disponíveis através de um botão claramente marcado no topo da página, no mesmo nível que o título.
 * 2) Selecionar o botão de idiomas irá abrir uma lista de idiomas contendo sugestões de idioma para cada usuário, assim como uma lista completa de todos os idiomas disponíveis para aquele artigo. A lista também terá pontos de entrada para configurações de idioma.
 * 3) A lista original de idiomas não estará mais disponível na barra lateral.
 * 4) O novo local do botão necessitará de mudanças para o cabeçalho da página, particularmente, mudança do local dos indicadores de página.
 * 5) Teremos uma reserva que não utiliza JavaScript que irá exibir uma lista com todos os idiomas para usuários sem acesso a JS.

Teste com editores
Em dezembro de 2019, publicamos um protótipo dos primeiros recursos do projeto das melhorias para a área de trabalho para retorno da comunidade. O protótipo apresentou uma versão ocultável da barra lateral, um largura limitada para o conteúdo, e um local mais proeminente para o botão de idiomas. Recebemos comentários detalhados de mais de 200 usuários registrados, de cinco idiomas diferentes.

Em geral, a maioria dos usuários preferiu o novo local para o seletor de idioma – eles relataram que era mais fácil encontrar do que no local antigo. As pessoas que utilizavam comumente o seletor de idiomas relataram que era mais rápido para a troca de idiomas. Vários usuários também relataram que o novo local é mais intuitivo, já que segue o padrão de outros sites multilíngues.

While many people noted that the new position of the language switcher was easier to find, they also expressed concern about having an extra click in order to switch languages, especially for cases where people expect to switch frequently. We are currently considering adding single-click functionality for the most-frequently used languages. The sketch below represents some of our current ideas:

Testing with readers
In January - May, 2020 we worked with Hureo, a user research firm based in India, to perform a user study on how new and casual readers use the desktop interface of Wikipedia. The study was separated in two phases, with the first phase focusing on primarily English readers, and the second phase on bilingual and non-English readers. The goal of the study was to understand the experience of new and casual readers and to identify the main issues new and frequent readers had with the current site.

Both the group of participants reading in regional languages, as well as the group of participants reading in English, were overall unaware that we provide language switching functionality within the page. Most of the readers surveyed would access articles on multiple languages by searching for the article via a search engine.

When interacting with a prototype of the new location of the language switching functionality, both new and casual readers preferred the new location.

More details available in the full report.

Initial testing on usertesting.com
We performed user testing comparing the current placement of interlanguage links (in the sidebar) with the proposed location in the article header. The goal of these tests was to determine if people can find and use the language switching capability faster than the previous location. The results of the tests confirmed our hypothesis - participants in the test group (new location) we able to find the language switcher quicker than participants in the control group (old location). Based on these results, we plan on continuing to explore moving the language selector to this location as a part of the desktop improvements project. More details are available in our full report.

Icon testing
As far as we know there is no "standard", globally recognized language icon. The icon that we use currently in Vector, Minerva, and Timeless features a Latin "A" character and a Chinese "文" character (which means "language"). On Phabricator, there is a discussion, including some history, about the icon.

After further discussion we determined that the only other strong candidate for a language icon is a globe 🌐. We ran a simple test on usertesting.com to try and understand if the globe icon is more or less obvious as a language icon than the one we currently use (we can call it the character icon). Out of 40, multilingual participants: 35 guessed the character icon was for switching languages, and 13 guessed the globe icon was for switching languages (people were able to guess that both icons were for languages, thus the total number of guesses is more than the number of people in the test). These results are not statistically significant, however they help inform two assumptions:


 * 1) the globe icon is probably not more obvious as a language icon than the character icon
 * 2) we should use the label "languages" whenever possible in addition to the icon (since ~13% of people did not guess the character icon was related to switching languages).

Conclusion: until further testing is done we will continue using the character icon.

Quantitative testing
We are planning to perform an A/B test to measure the frequency of language switching in the control version (current interface) and the test version (button interface).

Limitations

 * Main pages don't have page headings. We need to find an alternative solution/location for presenting the language switcher (or language links) on Main pages. Many Main pages already have language links panels on them. Maybe we use these as inspiration for possible solutions? We have setup a task in Phabricator for a discussion.
 * Currently, the setting for the compact language list will not be functional on the new version of the vector skin, as the language functionality introduced via the button makes this setting irrelevant. We will be removing this option for the new version of the vector skin in T282149

Related work
The Language Team is working on the Universal Language Selector. Once they have finished we will be replacing the current ULS with their updated one. The updated ULS will, among other improvements, feature support for language variants.