Project:Support desk/Header

 v  •  d  • e  This page is for questions relating to the MediaWiki software.


 * Check before posting
 * Fundamental introduction
 * Help overview
 * FAQ
 * Errors and Symptoms


 * Realtime help
 * IRC #mediawiki


 * Mailing list
 * mediawiki-l ( archives )


 * Support Team [[Image:Tournesol.png|18px|MediaWiki sunflower]]
 * Please see the Members List. If you have questions about the team, please visit its talk page.

''The Support desk is currently undergoing an overhaul (restructuring). Please be lenient :-) – September 2008''

Welcome to MediaWiki.org's Support desk, the central on-wiki place to ask questions about the MediaWiki software!

The greater purpose of this page is to make our Manual and other available help so good that you do not have to come here to ask questions, or if we know where the page is you are looking for, making that easier to find.

Before posting a question here, please check out the recommended communication possibilities, and also check that your question is not already answered elsewhere on this site (see box on the right).

Well, just as it is the case on most forums, questions on this page are unlikely to be answered very quickly, and may not get answered at all. Usually you have to wait a few days for a reply. If there are call backs from other users trying to solve your problem, please reply as specific as you can. In case you found a solution yourself in the meantime, please leave a short note, so that the thread can be closed.

To post a new question

1. To help us answer your question, please always indicate which versions you are using: 2. To allow others to examine the issue, it's often neat to also state the URL of your wiki (if it's not locked down, intranet-only, or such).
 * MediaWiki (reported by your wiki's Special:Version page)
 * PHP (likewise)
 * the database (likewise, e.g. MySQL 4.1)

3. Don't forget to sign your comment with  at the end.

4. Now, please click the appropriate link below:
 * [ Installation and Legalities of MediaWiki →]
 * [ MediaWiki System →]
 * [ MediaWiki Database →]
 * [ Image/Thumbnailing Support →]
 * [ Uploading Support →]
 * [ Extension Support →]
 * [ Template/Table Syntax →]
 * [ System Messages/Special Pages/Magic Words →]
 * [ all other questions →]

Further notes (fine print): Topics are usually marked as RESOLVED, if 1) they are actually solved (of course), if 2) the user does not give Wiki information, if 3) the user does not sign their post, if 4) the user seeking support does not answer questions seeking more information within a week, or (often) if 5) a user is seeking support for an unstable (not recommended) version of MediaWiki. Very old, unsolved topics can be marked as OUTDATED. Off-topic threads can be removed on spot.

There is no "official" forum, but there are some private ones as e.g. mwusers.com that might be better places to ask your question if you prefer forums to seek help.