Thread:Project:Support desk/Lost Source Files/reply

Hi Elaine,

how are you accessing the wiki? Does it have a "real" URL or does it have some internal URL (like http://localhost)? You could try to ping the hostname of that wiki on your PCs command line like so:

Open the command line and type

ping www.my-hostname.com

This should at least give you a few rows of text with an IP address. The next step would then be to check, if this is a local IP address (meaning it is somewhere inside your company) or if it is an "international" IP address (meaning it might be anywhere; most likely in a datacenter somewhere).