Growth/Newsletters/04

Growth team updates #4
Welcome to the 4th newsletter for the new Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Two Growth team projects have been deployed


 * Personalized first day (Welcome survey) has been deployed on November 20.
 * The survey is now being shown to half of new users in both Czech and Korean Wikipedias (A/B test). Responses are being recorded in the database. We'll take an initial look at the data to identify any issues or trends.
 * After some tests, we plan to change a bit the survey. The variation is called "Variation C". We think that design will maximize the number of users who complete the survey and stay on the wiki. We plan to compare that variation with the initial design we have deployed, to see which one is the best.
 * The original objective of this project was to give newcomers the help content, task recommendations, or mentorship they need to be successful. We will discuss about the data we have collected, to find some solutions about:
 * Making it easy for newcomers to see editing activity around the topic areas in which they indicated that they're interested.
 * Connecting interested newcomers to experienced editors.
 * Surfacing the help content most relevant to the reason for which the newcomers created their accounts.


 * Understanding first day (EditorJourney) has been deployed on November 15 after a longer security review and final testing than expected. Data is now being recorded for all new users in Czech and Korean Wikipedias, and we've been auditing the data and preparing to make initial reports.

The third project is under construction


 * Focus on help desk (Editor help pane) would be deployed during the week of January 7. This project has been a little bit delayed because of the two others ones.
 * In the coming week, we'll be drafting the written copy that will be part of the feature. This copy is important, because we want to make sure new users understand what will happen when they ask a question in the help pane. That work is happening in this task. We're also going to be running some live user tests, like we did for the Welcome Survey.
 * In addition to giving the ability to ask a question, the help pane will also contain a set of links to existing help content. Our ambassadors on Czech and Korean Wikipedias are determining the right initial set of most helpful links in this task.
 * We have some open questions around the rules and design choices for this feature. Later this week, we'll post them and start a community discussion to get recommendations from editors who have experience working with newcomers.

We are still looking for volunteers

Do you want to participate to our experiments? We are looking for new communities to work with us (especially a new mid-size wiki), and people to become ambassadors to help us to communicate with the different communities. Discover how you can involve yourself or your community.

Also, please share this update with your community and interested people!

Learn more about us

You can visit our team page to find out why our team was formed and how we are thinking about new editors, and our project page for detailed updates on the projects we'll work on.

'' Growth team's newsletter prepared by the Growth team and posted by bot, 13:28, 7 November 2018 (UTC) • Give feedback • Subscribe or unsubscribe. ''