User:Callum Wilson

Just rolled out a mediawiki based wiki for the IT department of a large UK based insurance/assurance company - it included the following extensions:


 * LDAP Authentication Extension to authenticate users against the corporate Active Directory.
 * SpecialUserScore Extension to encourage staff to contribute to the wiki by showing the "top contributors"
 * ASHighlight Extension to allow users to add syntax highlighted code segments to the wiki articles.
 * Dynamic Article List extension that shows the hotest poages and the recent discussions.

Overview
The business case for doing this was that this IT dept have a large project share of large word documents and a distributed location development model. Basically, no one could find any useful documentation.

In order to get critical mass for the wiki, it was pre-fed by a consultant (moi) with 200 odd articles covering:
 * Organisation Logical data model - so that all future articles can link to the terminology used in the business.
 * user guides for various things
 * some quality standards for coding
 * and about 10 or so pages showing how to use the wiki itself.

This is not an enormous wiki but hopefully these figures will help your business case if you are planning to do this in your organisation:
 * After 2 months, we have 101 users, 23,098 page views, 3,719 page edits and 625 total pages in the database.
 * After 4 months, we have 126 users, 51,296 page views, 7,917 page edits and 973 total pages in the database.

After 4 months, the users are finding new ways to use the wiki - we now have our production release information and technical user groups are storing minutes of meetings on the wiki. At first I was sceptical about using the wiki for minutes but it has worked very well because they are linking the minutes to other articles.

System Details

 * CentOS 5 Linux system
 * Running on a retasked Dell workstation
 * installed with:

This will hopefully be upgraded to 2xSun V2200 Linux servers shortly.