Project:Sandbox

testing

renamelink-tvinci

Media is Missing
One of the most common issues is a missing media on the website. there are few simple steps to follow which will usually help detecting the cause of the problem.

Firsly, check the media's URL. In case you reach an error page, go to the TVM and verify the following:
 * The asset's state is 'active' (including the internal files).
 * The asset is turned 'on' (including the internal files).
 * Start date of the asset is not later than today.
 * End date is not earlier than today.

what's next?

In case you are able to access the media's URL, the problem may lie in the association of the media to the channel.