Help:Growth/Tools/Help panel/fr

Merci d’utiliser le panneau d’aide et de vouloir en savoir plus !

Cet outil fait parti du "Focus sur l’aide" de l’équipe Croissance.

En 2019, le panneau d’aide est une nouvelle fonctionnalité qui est seulement disponible sur quelques Wikipédia, et seulement pour les utilisateurs qui participent à l’expérimentation afin d’évaluer son utilité. Cet outil fonctionne dans les navigateurs sur ordinateur de bureau comme sur mobile, mais n'est pas encore disponible dans les applications iOS et Android.

But du panneau d’aide
Le but de cet outil est de :


 * 1) Permettre aux nouveaux utilisateurs de trouver les pages d’aide, les guides et tutoriels.
 * 2) Permettre aux nouveaux utilisateurs de consulter les utilisateurs plus expérimentés s’ils n’ont pas trouvé ce qu’ils cherchaient dans les pages d’aide existantes.

Comment l’utiliser
Sur n’importe quelle page que vous modifiez, vous voyez un bouton bleu dans l’angle en bas à droite de l’écran, intitulé "". Cliquez sur ce bouton pour ouvrir le panneau d’aide.

The help panel lists some useful help pages. Those help pages should solve many cases concerning editing. Click on one of those links to open that page in a new tab of your browser.

If you can't find the help you need you can have a look at all help contents that exist by clicking on "".

You can also type a search for the answer you need in the bar at the top of the help panel, which will immediately show a list of help pages that could be relevant.

If you still can't find the help you need you can ask a question to an experienced user, using the "" section.

When you submit a question, you are actually editing the Help Desk page by adding your question to it. That page is curated by experienced editors, who volunteer to reply to newcomer questions.

Tips on how to post a good question:


 * Explain what you're trying to do.
 * Describe how you have tried to do it, step by step, and what is blocking you.
 * Say whether you are editing on a desktop or on a mobile device, and what kind of device it is.
 * If you know, mention whether you are editing with the visual editor (graphical editing mode) or with wikitext (text editing mode).
 * If your questions is about a source, include the link to the source.

How to find your reply

After receiving your reply, you can continue the conversation by editing the help desk page and adding your message below the reply you received.
 * If you have added an email address to your account and verified your address, you will receive an email when someone replies to your question. To add or verify your email, visit your preferences.* You will also see your reply as a notification along the top of your browser:

If you are using the tool
You can tell us what you think about this tool on the feedback page. Please write in the language you prefer.

We welcome any suggestions about improvements, questions you may have about the projects or problems you have using the help panel.

If you want to help newcomers
Please synchronize with other people replying at the help desk on your wiki. You can also read some best practices about how to reply on the help desk.

Frequently Asked Questions
Where is my question?

You question has been posted to the Help Desk page. One easy way to find it is by clicking "Contributions" in the upper right of your browser on desktop or in the left-hand menu on mobile.

'''Nobody has replied to my question. What can I do?'''

Be patient! :) Questions are handled by volunteers who may be offline.

You can check the message you've posted to be sure that you:


 * Explain what you're trying to do.
 * Describe how you have tried to do it, step by step, and what is blocking you.

Also, some questions can be about complicated things that experienced users have never faced. They may need time to provide you a reply.

How can I disable the help panel?

You can disable the panel by either:


 * Clicking on the cog icon on top of the help panel.
 * Going to your preferences, in the Editing tab.

How have the links to help contents been chosen?

They have been chosen by the community after a discussion. They may change during the experiment, as newcomers ask questions that help us learn which links would be most useful.

How can I learn more about the reasons for the help panel and the larger project?

You can read the detailed page about the project (in English only) and ask us about it on the feedback page.