New Developers/Quarterly/2017-10

This is the first edition of the New Developers Quarterly, a report covering activities, metrics, surveys and lessons learned in the Onboarding New Developers program. This report covers July to September 2017.

Your questions and feedback are welcome in the |Discussion page.

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Timeline
Newcomer-focused events, programs, and activities between July–September 2017:


 * July 8th: MediaWiki workshop in Buea, Cameroon by Africa Wikimedia Developers Project
 * August 9th–10th: Mentoring program at Wikimania Hackathon
 * August 23rd: First weekly Technical Advice IRC Meeting
 * September 6th: Google Summer of Code 2017 and Outreachy Round 14 ended and concluded with a project showcase
 * September 7th: Application period for working with Wikimedia in Outreachy Round 15 opens
 * July–September: Developer Relations team worked on revising newcomer documentation. This project is still ongoing.
 * September 25th: Wikimedia Austria won the Open Minds Award in the diversity category for the mentoring program at Wikimedia Hackathon in Vienna

Key findings
1. Regular trends in attraction, and stagnating in retention of new developers

On an average, we are attracting around 54 developers per quarter and retaining 8% of them. Two noticings around this: 1) number of new developers joining are more than usual around the time outreach programs, and events are taking place, 2) the retention percentages in 2016 were much higher than they were in the current year. We will check on this in the future to reach a conclusion.

2. New Developers tend to become involved in contributing code to Wikimedia software projects when they learn about it through their peers

The small sample of responses in our first survey showed that new developers heard about Wikimedia through a friend or someone who they met at an event. This fact holds true for a few of our developer outreach activities. For example, through the extended network of the Wikimedia outreach program participants, we draw more candidates from their geographic location for the next rounds.

3. Do new developers tend to be working professionals with over five years of experience developing software?

The small sample of responses showed a higher percentage of experienced professional developers than we expected. We will keep watching for these answers in future surveys.

4. Is code review less of a problem for new developers than we thought?

Wikimedia technical community seems to be active in reviewing changesets of new developers. One week after closing the quarter, maintainers had merged 50.70%, abandoned 26.06% and haven’t taken a decision yet on 23.24% of the changesets submitted at any point during the quarter. However, a few new developers mentioned in the survey that they struggle with Wikimedia conventions around Gerrit code review.

5. Continued guidance offered by the local community, support in easy onboarding of new developers

The Africa Wikimedia Developers project kicked off earlier this year in June with a goal to involve developers from Africa in the Wikimedia movement. So far, they have reached a community of over 100 people, conducted MediaWiki development workshops in Ghana and Cameroon, and their ongoing efforts of engaging students after these events by mentoring them on tasks has led to the onboarding of three active developers.

6. Extension:Example, Wikipedia Android app, and MediaWiki Core, top projects receiving most contributions from new developers in the previous quarter

After investigating further, Extension:Example receives a vast number of test changesets because it is mentioned in our Gerrit documentation. By uploading test changesets, new developers learn about the Wikimedia code contribution process, which they often struggle to understand. These changesets do not necessarily land in the codebase. As a next step to these key findings we will consider: 1) Reviewing the tutorials explaining the code contribution process and investigate what we can improve further. Such as: include a list of easy tasks requiring one-line fixes, etc. that might bring some value to the first contribution made by newcomers 2) Getting Wikipedia Android Apps project listed as a featured project on the New Developers page

7. Dedicated spaces, platforms, and learning environments for new developers both online and offline empower them and contribute to an engaging experience

New developers who participated in the mentoring program at the Wikimedia/Wikimania Hackathons in Vienna/Montreal seemed to have a satisfying experience, have ideas for projects they could contribute to, and guidance to work on them. We leveraged communication platforms like Zulip for Outreach programs and Telegram for Hackathons that helped in keeping the new developers engaged and connected with community members.

8. Low response rates (~26.4%) for the New Developers Survey 

The survey was lengthy, and we could not pilot it to developers who contributed code in September as we initially planned. As that way, it would have been challenging to compile responses and include them in the report before its scheduled release. The reason to include contributors from July–September 2017 was to keep the timeframe similar to the timeline of this report. In the next iteration, we plan to shorten the survey and pilot it among new developers who contributed code between September–November 2017. We hope that higher percentage of responses will help solidify our understanding of new developers and plan for next steps.

9. Better tracking information of new developers who participate in Wikimedia international developer events

We currently struggle to keep track of information about new developers such as project they worked on, their contact details (e.g., Phabricator, Gerrit, and Github username), etc. We’ve tried to collect this information during the events manually, but it's challenging. This information is crucial for: a) our follow-up planning of engaging new developers afterward b) to measure retention levels. We will investigate how we could do better.

10. Featuring newcomer-friendly projects helps in attracting developers

New developers in the past have reported being directed to Phabricator workboards for finding tasks or projects as challenging. We tried to change this approach by presenting projects with clear goals and expectations, and a listing of required skills (see New Developers). In Wikimedia's participation in the ongoing round of Outreachy, this approach helped draw 39 potential candidates to seven projects in one month, who expressed their interest in working on a project by commenting on the corresponding Phabricator task.

New developers metrics and trends
See also Technical_Collaboration/Metrics.

Volunteers contributing patches for review
180 volunteers contributed between July–September 2017. (Source)

QoQ : +11.11%. YoY : +20.81%.

New volunteers attracted
49 new volunteers contributed between July–September 2017. (Source)

QoQ : -19.67%. YoY : -12.50%.

New volunteers retained
Percentage of volunteers active one year (±3months) after their first contribution, out of all new volunteers attracted one year ago (between April–June 2016). (Source: Calculation on data)

QoQ : -26.5%. YoY : -60.0%.

Review of changesets by new volunteers
142 changesets were contributed by new volunteers. (Source: Calculation on data . Data as of October 06, 2017.)

Projects with most received contributions by new volunteers
49 new volunteers contributed to 24 repositories. (Source: "Repos by New Authors")

Outreach events

 * Wikimania Hackathon 2017 (August 2017):
 * Attracted 47 new volunteers.
 * Wikimedia Hackathon 2017 (May 2017):
 * Attracted 37 new volunteers.
 * Retained 3 new developers (8.1%) who were still active one quarter after the event (July–September 2017). (Source)

Outreach programs

 * Google Summer of Code 2017 (May–August 2017):
 * Attracted 8 new developers, of which 7 completed the internship.
 * Outreachy Round 14 (May–August 2017):
 * Attracted 3 new developers, of which all completed the internship.

Survey analysis
View detailed analysis of survey or read through below for a quick summary.

We sent a survey to 35 new developers who submitted code for the first time between July–August 2017. The survey was designed using the Qualtrics platform, with a goal of understanding more clearly demographics and background, motivations, challenges and needs of our new developers.

Out of the 35 new developers to whom we reached out, 9 (25.7%) completed the survey. Four people started filling out the survey but didn’t finish.

Note: Since we got only a few responses, the analysis of this survey may not be entirely justified, and actions for next steps and recommendations indicated in this report (coming soon!) may not have many conclusions from the survey.

Demographics and background information

 * 33.33% of respondents of the survey were from United States, and 11.11% from Canada, Côte d'Ivoire, Germany, India, Sweden, and Turkey
 * 44.44% said they belong to the age group between 25-34
 * 77.78% identified themselves as male
 * 66.67% were working professionals and had more than five years of experience developing software

Contributions
Types of contributions

Participants could select more than one option

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Types of contributions (%, Count)
 * 1 – Fixing bugs (19.35%, 6)
 * 2 – Reporting bugs (16.13%, 5)
 * 3 – Editing articles (16.13%, 5)
 * 4 – Uploading media to Wikimedia Commons (12.90%, 4)
 * 5 – Task discussion (9.68%, 3)
 * 6 – Feature development (6.45%, 2)
 * 7 – Documentation (6.45%, 2)
 * 8 – Organizing meetups (3.23%, 1)
 * 9 – Planning technical implementation (3.23%, 1)
 * 10 – Answering developer queries (3.23%, 1)
 * 11 – Other (3.23%, 1)
 * Total (100%, 31)

Motivations
A few new developers indicated that they first heard about Wikimedia as a place to contributing code through a friend, Wikimedia member or at an event. New developers decided to work on a project as they:
 * Found it interesting
 * Project was a good fit for their graduate studies
 * Could share their research by working on the project
 * Wanted to improve the project
 * Wanted to get started with fixing bugs, submitting patches, etc.
 * Were being asked to do so at work
 * Wanted to learn new things and to minimize burden on Wikimedia developers
 * Heard about it at a hackathon

Challenges

 * A few respondents of this survey said they are developing their understanding of Wikimedia's code contribution process and a few others said they struggle with it.
 * Some challenges that new developers face are: finding time, connectivity issues, documentation, git-review process and understanding conventions when working with Gerrit, ignorance to patch for a bug fix, not being able to access Phabricator due to IP ban, poor communication, lack of agile practices, poor requirements, project vision, etc.
 * Learning resources and channels that new developers refer to when they get stuck: Help pages on Wikitech, IRC, Google, Github, Gerrit, other developers, video tutorials, books, Stack overflow, documentation on MediaWiki, extension documentation page, etc.

Experience contributing to Wikimedia
Half of the respondents to this survey said they are extremely satisfied with their experience contributing to Wikimedia. A few others said that they are extremely likely to recommend Wikimedia for code contribution to friends and colleagues.

Suggestions for improvement
Here are some suggestions made by new developers (responses below have been only slightly edited):
 * Standard toolbox over in-house or unusual systems (Gerrit, Phragile, ...)
 * More autonomy for development teams: build a trust-based DevOps culture allowing teams to adopt Continuous Integration/Continuous Delivery practices and deliver value in small iterations (current deployment guide mentions a lead time of over six weeks for new services!).
 * Breaking focused services out of the monolithic MediaWiki core.
 * Be bold with code changes. Approve more patches in a timely fashion. Enlarge the group of developers who are authorized to approve patches.
 * Surveying and documenting conventions on how to interact with other developers through Phabricator and Gerrit.
 * Git commit message guidelines suggests "To express that a commit resolves a bug, add Bug: Txxx in the footer at the end of the commit message." What do you do when the commit doesn't resolve the bug because the bug has multiple items? The "Bug: Txxx" footer should _always_ be there, because that automatically adds a change notice to Phabricator. That convention isn't made particularly clear from the guidelines.
 * Fix the IP ban that blocks access to Phabricator. Side note: this issue refers to specific telecom providers in specific areas (learn more).
 * Be better on follow up issues
 * Better guides. Make more documentation on Wikitech. So that we can contribute more.