VisualEditor/Portal/Why/User Test Data/ja

採用に先だって、私たちはUserTesting.comから利用者のグループを募り、最初にビジュアルエディターを、次に従来のウィキ記法のエディターを使って一連のタスクを試してもらいました. グループの一部は、過去にウィキペディアの編集を試みた経験がありましたが、多くは全くの初心者でした. テストに用いたスクリプトはこちら（英語）です.

ソースエディターの使用
''"This automatically looks confusing and overwhelming." "There was tons of foreign jargon amidst the content and it looked nothing like how the real page looked." "I don't want to have to learn a new language just to edit Wikipedia."''

When presented with the source editor, users tended to have the same set of problems. Many of these centred around identifying what they were expected to change; with so much markup, they found it difficult to identify things in the markup view that matched what they'd seen when reading the rendered page. Users were also worried by the clutter of the editing interface, particularly the mass of buttons at the bottom of the "save page" window.

Users struggled to understand the wikimarkup found in a moderately-sized article; when they managed to identify bits, it was almost entirely from comparing their memory of the rendered page to individual words, and looking at the formatting around those words (for example, noting that all of the headers had equals signs, and thus determining that equals signs made headers work). With one exception, every user found the source editor intimidating and would opt not to use it.

ビジュアルエディターの使用
"昔編集しようとしたときはややこしすぎたのであきらめました. [ビジュアルエディター] だと、誰でも使い方がわかりそうです. " "[VisualEditor] だとワード文書を編集しているみたいな感じで、コードを編集しているみたいな[source editor]ほど手ごわくないです. "

Several problems were raised with VisualEditor. Many users found adding links to be confusing, something we have noted and are evaluating, and (as known) VisualEditor was slow to load for some testers.

Several other (now fixed) bugs, such as problems with saving the page, also frustrated users. However, all-but-one of the testers concluded that they preferred using VisualEditor to using the source editor, one of them noting that "[with VisualEditor] I would be more likely to make edits. That interface was a lot easier to understand and I had more confidence that the changes I was making were the changes that I wanted to make. I also like that I had an opportunity to review the changes and note them."

関連項目

 * テストに使用されたスクリプト (英語)
 * "Editing makes me feel stupid", video from the usability initiative, 2009