Wikimedia Apps/Offline support/V1 User research

Summary
In September 2017, a V1 prototype of “Offline Library” created on the Wikipedia Android Alpha app was tested on with users in two studies. The first study with the primary target audience of New Readers was conducted by Hureo, a third-party user research agency, with participants in Pune, India. The goals of the study were to:
 * 1) Discover whether participants find the "Offline Library" feature useful and if they are successful in fulfilling their offline information needs.
 * 2) Identify usability improvements.

A second unmoderated study was then conducted via Usertesting.com with a secondary group of "Active readers", with the same goals in mind as above, as well as to compare differences in the utility and usability of the feature between the two groups.

Research findings

 * Report for Android app Offline Library V1 in India (PDF via Hureo)
 * Offline Library v1 - 'Active readers' user testing results (Google Presentation)
 * Offline Library v1 - Recommendations & Next Steps (Google Presentation)