Thread:Project:Support desk/Mediawiki & Mediatemple/reply (7)

Resolved!

Short answer: Media Temple Control Panel > PHP Settings > Change from  to  

Long answer:

This is the response I've got from Media Temple support:

"Ioannis,

Thank you for contacting (mt) Media Temple.

The mod_fcgid errors are caused by a PHP script on your website taking longer than 40 seconds to complete. If the site is running PHP as a FastCGI application, then there is a hard limit of 40 seconds for your scripts to complete, which cannot be edited on the GRID. Unfortunately, there isn't much that we can do about this issue in way of support, since the issues are directly related to the coding of MediaWiki.

You can try running PHP as a CGI module for your MediaWiki domains to see if that works for you, since it would then not be subject to the 40 second timeout setting for FastCGI. Here's a KnowledgeBase article to assist you with changing your PHP version on the GRID:

How can I specify the PHP version on the Grid?

http://kb.mediatemple.net/questions/244

If you require any further assistance, please do not hesitate to contact us by replying to this support request, or by calling us at 877-578-4000. We are here 24/7 to assist you. Thank you for continuing to use (mt) Media Temple for your hosting needs.

William T.

Customer Support @ (mt) Media Temple

877-578-4000

@MediaTempleHelp"