WMDE Engineering/UserExperience

Tasks:
Usability Testing

Needfinding

Create Designs

Consulting on UX topics, help others to solve minor UX problems themselves.

Methods UX:

 * Surveys: Popular, but often the data is not reliable and for actual measurements or finding needs, they are not a good choice.
 * Guerilla Usability Test: Quick test of 3-5 users. Do small tests, but often!
 * SUS: easy to use standard survey
 * In-Context: Test/Exploration, like a usability test/interview but with the participant doing his/her own tasks on his/her own equipment.
 * Interview/Observation (see Beginners Guide to User Needfinding)
 * Graphical Elicitation and Analysis
 * Design Studio
 * Paper Prototyping
 * Brainwriting
 * (Other co-creation)
 * Affinity Diagramming

Recruiting

 * Opt in pool for community. Example form for this from WMF. Don't forget to ask for experience etc.
 * Usertesting etc. might be useful to get beginners – but it costs. Alternative: Snowball-sampling.

Tools

 * google Forms (privacy?)
 * google hangouts
 * Calls and Video and Screensharing (!)
 * Firefox Hello
 * Calls, Video and Screensharing using Firefox Hello. Currently: The participant needs to activate hello and send me the link.

Challenges:

 * How can we hear the beginners and intermediates?
 * At the top of the wikipedia page there is a banner, showing various projects. Could we there unobtrusively ask users if they would like to donate 30min to with a (remote) test?
 * Meetups of non-tech interest groups (PMs will know more)

Tasks and Orga
A Kanban Board with lanes (Testing, Need Research, Creation/Ideation, Graphic/Motion Design)

Open: How do I get tasks and how do the teams I work with get the output and discuss with with me?

Templates

 * Personas/User Profiles
 * User Quotes
 * User Journeys
 * Introtext test (to read to participants)
 * Checklist for common UX tasks (with only the essential points!!!)

Tools

 * Byzanz for gif-screencasts for problem demonstration to send in an image.
 * Libre Office Impress. Slides and simple prototypes.

UX for everyone!

 * Using Heuristics
 * Use patterns
 * When should I ask a UX person?
 * Discussing Design, Sketching etc.
 * Teach yourself:
 * Reading Don't make me think
 * Participate in UX Research, lead a session, if you like

Working with the WMF:

 * Some things exist (Personas)
 * WMDE needs to make sense of such materials (usually, such deliverables are not drop-in-act-on information)
 * How can we pool our efforts

Interface to community:

 * Opt in to tests (see above, target beginners challenge)
 * Come to co-creation sessions
 * Before, After Workshops, Meetups
 * As well: Interested Readers, Beginners etc. should also sign up. How can we target them.
 * ... please add!

Interface to PMs
Hypothesis: PMs work with many people, hear their opinions. UX Research typically works with few people and observes behaviour. This would mean we could complement us very well!

Suggestion: Add a "get information about usage context/workflow AND/OR involve UX" to the add-a-new-feature community communication guideline.

Ideas (Not necessarily UX)

 * Among the Wikidata swag is a checkered writing pad. Naturally, there should be a lined pad for wikipedia and a blank one for commons, too.
 * Could we generate Easy to understand graphs from Wikidata? e.g.
 * automatic, Isotype-Like amount visualizations.
 * conversion to intuitive units: "As heavy as 13 Cars"

quickMockup
A simple, libré tool to create stuff-to-see from stuff-you-think