Phabricator/versus RT

RT migration for Thu 18 Dec 00:00UTC (Wed 17 Dec 16:00PST) until Thu 18Dec 08:00UTC (00:00PST)

Visit the #wikimedia-devtools channel on IRC for progress.

RT queues frozen
All the RT queues have been frozen. Please don't send any emails to @rt.wikimedia.org. This includes access-requests@ and procurement@, the two RT queues that will not be migrated at this point, which will be in read-only mode during the migration.

https://phabricator.wikimedia.org will be down between 00:00 UTC (16:00 Pacific) and 08:00 UTC (00:00 Pacific). In those eight hours, urgent issues which cannot wait should be brought up either on or Project:Support_desk.

The Operations team will be vigilant during the migration (as they usually are, on the other hand). Please contact them only for urgent requests during this period. Thank you very much!

Submitting requests to the Operations team
As soon as Wikimedia Phabricator is back, requests to the Operations team will be submitted through the regular process of creating a task, associating them to the #Operations project.

If you really miss sending requests to Ops via email, task@phabricator.wikimedia.org including "#Operations" will do the job as well, but submissions through the web UI are preferred. Please don't use the now deprecated @rt.wikimedia.org email addresses.

access-requests@ and procurement@
Remember, the exceptions to this norm are access-requests@ and procurement@, the two RT queues that will be migrated at a later stage.