Team Practices Group/Roles and Responsibilities

Scrum Master
The Scrum Master is responsible for maintaining one or more teams’ processes and supporting each team in meeting its commitments. Responsibilities include:


 * Facilitate formal process activities for the team (lead Ceremonies, maintain Artifacts, etc)
 * Help the team improve their communication patterns
 * Facilitate a shared understanding of requirements and coordinate the associated work
 * Guide the team in the management of external dependencies, removal of blockers and escalation of risks/issues
 * Ensure that team status and progress are visible to all stakeholders
 * Apply appropriate metrics and processes to diagnose and improve team health
 * Enable the team to continually improve their ability to develop high-quality software
 * Increase predictability, sustainability, and transparency of the team
 * Help the team to manage scope and focus on value
 * Work closely with the Team Practices Group to:
 * Collectively evolve TPG vision and culture
 * Act as a sounding board and advisor to other members of the TPG
 * Identify and address key organization-wide issues related to team health (e.g. code debt, quarterly priorities)
 * Curate a list of organizational best practices around team health and usage of tools
 * Develop shared resources (e.g. Recommended Reading list, glossary, etc)
 * Help define quarterly team goals
 * Embody the spirit of the Agile Manifesto and Lean/Agile principles and model healthy behavior in areas like communication and pace
 * Participate in the Agile community within the organization and beyond

Agile Coach
The Agile Coach helps development teams select, implement, and improve their processes. The Agile Coach can perform all duties of a Scrum Master, and can also meet the following responsibilities for a team, either in addition to their own Scrum Master responsibilities or in conjunction with another person serving as Scrum Master:


 * Serve as a Scrum Master as needed
 * Analyze the process, culture, and dynamics of teams
 * Identify challenges caused by inappropriate, non-existent, or unnecessary processes
 * Guide a team to consensus as they select and adopt a set of new practices tailored to that team
 * Stay current with best practices in the Agile field and promote them as appropriate
 * Provide mentoring and training to development teams, Scrum Masters and Product Owners on wider aspects of Agile and Scrum, as well as educating functional managers and executives
 * Facilitate organizational mindset shifts associated with Agile transitions

Manager
The TPG Manager is responsible for the staffing and operations of the team. Responsibilities include:


 * Personnel (including but not limited to: hiring, reviews, one-on-ones, professional growth, resolving escalated disputes, facilitating staff goals)
 * Determine team strategy and priorities, and ensure alignment with the missions of the team and the organizations
 * Represent the team to and interface with management
 * Identify and solicit teams that are candidates for TPG support
 * Assign TPG members to work with specific teams
 * Coach and support TPG team members
 * Facilitate and plan TPG offsites
 * Serve as an Agile Coach to the organization as a whole
 * Define annual goals of the team
 * Run TPG quarterly reviews with executive team
 * Budgeting