Project:Support desk/Sections/Uploading

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= Uploading Support =

.TMP File issue?

 * Mediawiki Version: latest
 * PHP version Latest
 * mySQL latest

When Users try to upload images onto the wiki, they get a error that states "Cannot find C:\WINDOWS\TEMP\PHP"X" Whereas X indicates a letter (currently PHPc.tmp) I've disabled Imagemagic(sp?) and I am still getting an error. Can I remote host the images and what tag would I use to embed it?

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 * Mediawiki Version: 1.13.2
 * PHP version: 5.2.6
 * mySQL: 5.0.51a

Getting the same error message: "Cannot find C:\WINDOWS\TEMP\PHP"X" intermittently when uploading files. Tried changing upload_tmp_dir directive and other settings in PHP.ini but nothing seems to work. Does anyone know what might be causing this error?

(SOLVED) Errors while deleting files/images

 * MediaWiki version: 1.15.1
 * PHP version: 5.0.4 (apache)
 * MySQL version: 4.1.21
 * URL: (intranet)

Error deleting file: Could not create directory "deleted/d/2/n" (or the like).

Hi, I have the problem that I get an error message when trying to delete images from our wiki. It says: "Error deleting file: Could not create directory "deleted/d/2/n" (or the like).

I found that the permissions of the ./images/deleted directory can not be changed to 777. Apparently it was made (or is owned) by another user. I have no root access, so I can't chown the directory.

I also tried to create another directory (del), set its permissions to 777. And then included in the LocalSettings.php :

$wgFileStore['deleted']['directory'] = "$wgUploadPath/del"; $wgFileStore['deleted']['url'] = null; $wgFileStore['deleted']['hash'] = 0;

This doesn't help either. Even worse, after trying to delete a file, it turned out that also the owner of del was changed...

Any suggestions?

-> I managed to resolve it myself, after browsing mediawiki and Google for the same problem. It turned out that Safe_Mode should be tunred off (search on Safe_Mode for instructions how to do that).

--- Gert-willem Romer ---

(SOLVED) Upload Zip Files
I need to be able to upload zip files and possibly a few other extension to my Wiki. I have searched and read pages but am still unable to work out how to do this. Please if you do have a solution for me include the file name that I would need to edit to change or add code into

You can add this to LocalSettings.php:

$wgFileExtensions[] = 'doc';

Don't know if it works for ZIP files though.

Yes, this works for zip files too.

--Boinst 10:58, 3 June 2010 (UTC)
 * For more info, see Manual:$wgFileExtensions. Tisane 03:47, 16 June 2010 (UTC)

uploading documents

 * MediaWiki version: 1.14.0
 * PHP version: 5.1.6
 * MySQL version: 5.0.22
 * URL:

Hi folks,

I encounter the following problem when uploading a document. When I uploaded a document and then upload a new version of the document, I can't see the new version of the document when I download it. Another user can see it. After an hour or so I'm also able to see the updated document. I tried it with the IE and Firefox, same problem. I also emptied my cach and all other options within the browser, so I guess it has to do with the MediaWiki itself. Thanks for your support.

Uploaded file Namespace auto change

 * MediaWiki version: 1.11.0
 * PHP version: 5.1.6
 * MySQL version: 5.0.77
 * URL:

Is there a way to have uploaded files Namespace automatically set to Media, or something other than Image?

Auto Namespace Change

 * MediaWiki version: 1.11.0
 * PHP version: 5.1.6
 * MySQL version: 5.0.77
 * URL:

Is there a way to have uploaded files Namespace automatically set to Media, or something other than Image?

(UNRESOLVED) Internal Error (could not rename file) when uploading files

 * MediaWiki version: 1.15.3 (r434)
 * PHP version: 5.3.0 (cgi-fcgi)
 * MySQL version: 5.0.67-community-nt
 * URL: (internal)
 * Server is running Windows Server 2003, fully updated
 * Web server is IIS 6.0

Since updating to MediaWiki version 1.14, I have had this error and I still cannot work out how to resolve it. I have since updated to version 1.15, but I still get this problem.

What happens:

When I upload any image file (I have tested .png and .jpg, same result), I get the message (or one like it):

Internal Error Could not rename file "C:\PHP\uploadtemp\phpB951.tmp" to "public/d/d4/testimage.jpg".

I have verified that the D:\DATA\Mediawiki\images\d\d4 folder is created if it did not already exist, but the image is not moved into that folder.

What I expected to happen:

The file uploads, and a success message is displayed.

Some information on my setup:


 * PHP is installed at C:\PHP
 * Mediawiki is installed at D:\DATA\Mediawiki

What I have already tried:


 * I have set upload-tmp-dir in php.ini to C:\PHP\uploadtemp
 * I checked that Safe Mode is Off in php.ini
 * I have (recursively) set all permissions to "allow everything" for both the Everyone and the IUSR_Whatever user on both the C:\PHP\uploadtemp and the D:\DATA\Mediawiki\images directories.
 * I have tried messing with the $wgUploadDirectory and related parameters (I have since reverted these changes)
 * I have excluded the C:\PHP\uploadtemp and the D:\DATA\Mediawiki\images directories from the virus scanner.
 * I have run Sysinternals Process Monitor to see what the PHP process is doing:
 * It uploads the file to C:\PHP\uploadtemp
 * It creates the folder D:\DATA\Mediawiki\images\d\d4
 * It checks whether D:\DATA\Mediawiki\images\d\d4\testimage.jpg already exists
 * A CreateFile and subsequently CloseFile operation is logged with path D:\DATA\Mediawiki\images\d\d4
 * It deletes the temporary file from C:\PHP\uploadtemp
 * I have tried messing with the $wgHashedUploadDirectory parameter (I have since reverted these changes)
 * I have disabled my (2) extensions by commenting out the include statements in LocalSettings.php

Thanks in advance for any suggestions to solve this problem!

—Boinst 03:46, 26 May 2010 (UTC)

Please help me solve this problem! If you have any ideas, any at all, I will try them!

--Boinst 03:14, 28 May 2010 (UTC)

I've given up on this one, and have installed Apache (on a different port) for the wiki. That's all running fine, so I'll give up on this issue.

--Boinst 04:17, 28 May 2010 (UTC)


 * This is still making problems "in the Wild", and I think it boils down to rights or backslashes, but dunno.


 * I think I have the same Isssue, MicroSoft IIS here too:
 * Could not rename file "C:\PHP\uploadtemp\php34CB.tmp" to "public/Testfile.png"
 * Hope someone solves this one. -- Jochen, Germany.

Good luck! I'm afraid I tried all of my ideas, the only suggestion I can make is to switch to apache :(

--Boinst 10:57, 3 June 2010 (UTC)

I solved the problem on my *nix system by recursively changing the permissions of all of the directories to 0777. Just changing the images/ didn't work, you have to change all of the subdirectories too.

This may solve the issue on your WinDoh's box...

--192.75.172.1 13:22, 6 July 2010 (UTC)


 * MediaWiki version:
 * PHP version:
 * MySQL version:
 * URL:

—182.63.204.144 08:24, 26 June 2010 (UTC)

How about a clean Upload directory?

 * MediaWiki version: 1.15.4
 * PHP version: 5
 * MySQL version: 5
 * URL: N/A

Have you ever thought of a structure of the realease tarballs that includes an UPLOAD-Folder? Its a total mess inside there, where php and include files used by the running system are in the same folders like makefiles for caches, utf8 stuff and other things, that need to be run from the command line and that I don't need on the server.

I would appreciate it, if there would be a clean UPLOAD directory, which contains only the files needed to install and run a wiki from the browser.

--Bachsau 13:15, 7 July 2010 (UTC)