Thread:Project:Support desk/An easier way to weigh in on questions/reply

Wikis tend to best for "Free-form" instantly updated websites. The free-form nature is both their greatest strength and a major weakness. Well you can do more structured things using various extensions (SemanticForms is popular), at some point you have to consider if a wiki is really the type of website you want to make.

You may also want to check out Extension:VisualEditor for easier editing experience.