Thread:Project:Support desk/Screwed up bigtime/reply (3)

88. Thank you for your help. I did go to Softaculus and uninstalled and did a reinstall and got a new name and password. I hardly knew what I was doing but it did work out ok. Actually talking to siteground is not that easy, lol, despite shelling out extra for "premium support." Apparently it only deals with issues relating to the host, not software support. But that did work. Thanks again!