Wikimedia Research/Design Research



Design Research collaborates with Design, Analytics, Engineering, Product and the Wikipedia Community in order to help define what, at a high level teams should build and why (Generative Research). Also, Design Research supports iteration of concepts and functionality toward a usable and intuitive experience for users (Evaluative Research). Design Research, including both generative and evaluative research rely on a large toolkit of research methodologies to provide findings infroming decision making, concept development and concept iteration. Though the design team has been performing evaluative research to support iteration, design research is a new department at Wikimedia Foundation, and is growing and evolving to support the movement, the community and the foundation.

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Project Queuing
|Trello Planning Board

Core Features

 * Flow

Growth

 * Account creation
 * Guided Tour
 * Onboarding New Wikipedians
 * Draft Namespace
 * Wikipedia article creation

Mobile

 * Heuristic Evaluation for Visual Editor (iOS)
 * Guerilla Testing for iOS App
 * Guerilla Testing iOS ipad Visual Editor
 * Heuristic Evaluation for Mobile Web Visual Editor (Android)
 * Guerrilla Testing iOS App Onboarding
 * Guerrilla Testing iOS App: ToC Discovery
 * Guerilla testing Wikigrok

Multi Media

 * Readers' Experience with Media Viewer and Image Page View (July 2014)
 * Media Viewer Iteration: Usability Test Findings (August 2014)
 * Media Viewer Usability Study August 2014

User Experience / Beta Features

 * Winter / Fixed Header

Tools
Usertesting.com — Unmoderated remote scripted usability testing

Conceptcodify.com — Unmoderated card sorting tool

SurveyMonkey.com —Unomderated survey tool with some analysis tools

Qualtrics.com- Unmoderated survey tool with good reporting and great UI for people who build the surveys.

Google Hang Outs On Air (using a combo of Google+ and Youtube) - this is our virtual usability lab.