Wikimedia Product/Perspectives/Trust

Overview
The concept of ‘Trust’ on Wikipedia is complicated as the amateur crowdsourced nature of our content is counter to the traditional ideas of expert contribution and professional review. However, over the years Wikipedia has established itself as a trustworthy knowledge resource on the web in the global north. We need to protect this earned reputation in the modern era of misinformation while also establishing trust in new markets if we want to achieve true knowledge equity.

Wikipedia content is more-or-less accurate because of the open review processes and because the tools encourage construction over destruction. These systems work for content that the existing content reviewers can easily familiarize themselves with, but as new voices arrive on Wikipedia the existing community needs tools, training, and abilities to make appropriate decisions on the accuracy of new content. At the same time, these new voices need the tools, knowledge, and ability to add durable references that meet an ever-maturing standard of notability.

As the internet grows, the world becomes smaller and threats against privacy become more challenging. Wikimedia must continue to protect our contributors by keeping their credentials and identities secure. This protection must not come at the costs of allowing malicious actors (such as vandals or misinformation campaigners) to more easily continue their disruption or of our content to be censored in high-risk parts of the world.

Aspects

 * [DRAFT] Verifiability of Content
 * [DRAFT] Transparency
 * [DRAFT] Accountability of Contributors

Examples

 * Copyvio Tools
 * Archive Bots
 * Interaction Timeline

Areas of Impact

 * Curation workflows
 * Experienced editors
 * Citations



Resources

 * D. Kamir, 2011 USER DRORK: A CALL FOR A FREE CONTENT ALTERNATIVE FOR SOURCE https://www.networkcultures.org/_uploads/%237reader_Wikipedia.pdf Page 288


 * R. Faulkner, 2012 Etiquette in Wikipedia: Weening New Editors into Productive Ones http://www.opensym.org/ws2012/p17wikisym2012.pd


 * H. Ford, 2013 Getting to the source: where does Wikipedia get its information from? https://drive.google.com/open?id=1i3NkQatHG7mR7InP-iGomJi__4H5hpm6
 * J. Reagle, 2012 Good Faith Collaboration: The Culture of Wikipedia https://books.google.com/books?id=msLxCwAAQBAJ&dq=wikipedia+%22assume+good+faith%22&lr=
 * D. Laniado, 2012 Emotions and dialogue in a peer-production community: the case of Wikipedia http://chato.cl/papers/laniado_kaltenbrunner_castillo_fuster_2012_emotions_wikipedia.pdf
 * A. Menking, 2015 The Heart Work of Wikipedia: Gendered, Emotional Labor in the World’s Largest Online Encyclopedia https://drive.google.com/open?id=1ahvgXf-knzaEE-YTiIQbKL-9W046r4Ki
 * J. Reagle, 2008: In Good Faith: Wikipedia Collaboration and the Pursuit of the Universal Encyclopedia https://reagle.org/joseph/2008/03/dsrtn-in-good-faith.pdf
 * J. Antin, 2011: Gender Differences in Wikipedia Editing http://pensivepuffin.com/dwmcphd/syllabi/info447_wi14/readings/03-GenderAndWikipedia/antin.et.al.GenderDiffInEditing.WikiSym11.pdf
 * S. Das, 2018 Pushing Your Point of View: Behavioral Measures of Manipulation in Wikipedia https://arxiv.org/pdf/1111.2092.pdf
 * S. Kumar, 2016 Disinformation on the Web: Impact, Characteristics, and Detection of Wikipedia Hoaxes http://infolab.stanford.edu/~west1/pubs/Kumar-West-Leskovec_WWW-16.pdf
 * C. Keating, 2018 Tensions facing movement strategy https://meta.wikimedia.org/wiki/User:The_Land/Tensions_facing_movement_strategy
 * A. Shaw, 2014 Mind the skills gap: the role of Internet know-how and gender in differentiated contributions to Wikipedia https://drive.google.com/open?id=0B500zraS_1RvR0RhOG1MYjRCWkxDNEN6NjZ6Mjk5RDlWUTI0
 * A. Shaw, 2018 The Pipeline of Online Participation Inequalities: The Case of Wikipedia Editing https://drive.google.com/open?id=0B500zraS_1RvOVBXanNHb3VUYU9jM2Z0ei02MHJPTG5wY1RJ
 * M. Redi, 2018: What are the ten most cited sources on Wikipedia? Let’s ask the data. https://blog.wikimedia.org/2018/04/05/ten-most-cited-sources-wikipedia/