Wikimedia Research/Design Research/Sandbox

What We Do
Design Research collaborates with Design, Analytics, Engineering, Product and the Wikipedia Community in order to help define what, at a high level teams should build and why (Generative Research). Also, Design Research supports iteration of concepts and functionality toward a usable and intuitive experience for users (Evaluative Research). Design Research, including both generative and evaluative research rely on a toolkit of research methodologies to provide findings informing decision making, concept development and concept iteration. Though the design team has been performing evaluative research to support iteration, design research is a new department at Wikimedia Foundation, and is growing and evolving to support the movement, the community and the foundation.

Participate in Research!
If you would like to participate in future research, please opt in by completing this survey. From this survey we will understand what kind of research would be best to invite you to participate in.

Core Features

 * '''Echo


 * ''' Flow

Editing

 * Visual Editor: desktop and laptop


 * '''Mobile Editing
 * '''Apps
 * Guerilla Testing iOS ipad Visual Editor
 * Heuristic Evaluation for Visual Editor (iOS)
 * Guerrilla Testing for iOS App
 * '''Mobile Web
 * Heuristic Evaluation for Mobile Web Visual Editor (Android)
 * Guerrilla Testing iOS ipad Visual Editor
 * '''The wikitext editor

Growth

 * Acquisition of new users:
 * Editor campaign
 * Anonymous editor acquisition
 * Account creation user experience
 * Research: Observing average web users creating accounts
 * Login redesign
 * Timestamp position modification
 * Activation & Retention of new users:
 * Guided tours
 * Onboarding new Wikipedians
 * Wikipedia article creation and a new Draft namespace
 * Post-edit feedback
 * Task suggestions


 * Reactivation of existing users:


 * Necromancy (Reviving editors who stopped editing)

Apps

 * Guerrilla Testing On-boarding Page and some discovery about readers and their thoughts on editing
 * Guerrilla Testing Table of Contents discovery
 * Heuristic Evaluation for Visual Editor (iOS)

Mobile Web
 * Heuristic Evaluation Visual Editor on iPad mobile web
 * Heuristic Evaluation for Mobile Web Visual Editor (Android)

Multimedia

Media Viewer
 * Media Viewer Iteration Usability (August, 2014)

User Experience / Beta Features

 * Winter
 * Winter / Fixed Header
 * Other User Tests

Project Queuing

 * |Trello Planning Board

Archives of Broader Wikimedia Research Team
Wikimedia Research Portal

Methodologies for Design Research
Heuristic Evaluation / Cognitive Walkthrough

Guerrilla Research / Cafe Research

Unmoderated remote usability testing

Moderated remote usability testing

Contextual Inquiry

Design Ethnography

Tools for Design Research
Google Hang Outs OnAir - "Usability lab" for moderated, remote generative and evaluative research.

Usertesting.com — Unmoderated remote scripted usability testing

Conceptcodify.com — Unmoderated card sorting tool

SurveyMonkey.com — Surveys with some analysis tools

Qualtrics - Surveys with more analysis tools and more complex logic capabilities.