User:RSchoenbaechler (WMF)/2023-07-08 iOS Watchlist Update

Experienced users outreach
[TO DO] Summarize answers from here:

Wikimedia Apps/Team/iOS/Watchlist/Design Feedback Frequent

New users usability tests
We carried out a user testing study with eight participants who varied in terms of language, gender, country, age, editing experience, and device: The user testing has provided valuable insights into areas of improvement for the iOS Watchlist feature. The team has explored solutions to address the identified issues. The primary areas that were examined in the study include:

Article entry point
The major challenge observed was that users had difficulties finding the entry point to add an article to a Watchlist. Out of 8 participants, 5 expected to add an item to the Watchlist via the “Bookmarks” icon. To address this issue, a few solutions were proposed, including making the Watchlist more discoverable, adding labels to toolbar items, allowing toolbar customization, and potentially combining "Save to reading lists" and "Add to Watchlist" under one action.

Onboarding to feature
Overall, users found the onboarding process clear and effective. However, 2 out of 8 participants skipped the onboarding completely.

Watchlist expiry
All participants demonstrated an understanding of the Watchlist expiry feature and how to use it.

Navigating to Watchlist
Navigation to the Watchlist was found to be a major issue. All participants could not navigate to the Watchlist, and they expected to find the entry point for the list in the article. Solutions are currently being explored to address this problem.

Understanding of Watchlist home
Most participants (5 out of 8) understood the purpose and utility of the Watchlist home.

Understanding of Diff screen
Participants showed mixed understanding of the "Diff" screen, with some struggling to understand the “From” and “To” information and technical terms like “Bytes. Proposed solutions include clarifying the “From” and “To” information and possibly redesigning the diff screen for new users.

Understanding in general
Most participants (7 out of 8) demonstrated a good understanding of the Watchlist feature.