Thread:Project:Support desk/Error running the update script/reply (12)

"Restarting my webserver" is not something I know how to do. I googled it... and honestly I still don't know how to do it.

I did contact my host, however. They were able to confirm there is an issue. But they don't know what it is. This is what they did say:

"I have looked into this a bit and I see that your php.ini file is custom and incomplete. I have updated your php.ini file to see if that would fix the issue but there is still a white screen problem. In the php.ini file I have turned on display_error so that if there was any php errors they would display instead of the white screen but no errors are displaying so I do not think that this is a php issue. I have checked the server and there does not appear to be any server problems that would cause this issue for you. This appears to be an issue with 3rd party software which is not something that we have Support for."

Does anyone have any idea?