Translations:Growth/Focus on help desk/39/en

Our team's designer reviewed the way that other platforms (e.g. SurveyMonkey, American Express, Codecademy) offer help in-context to their users (see $1 for details). We think there are best practices we can learn from other software, especially when we see the same patterns across many different types of software. Even as we incorporate ideas from other software, we will still make sure to preserve Wikipedia's unique values of openness, clarity, and transparency. The comparisons are shown in this slide deck, and the main takeaways are: