Bug management

Wikimedia's Bugzilla installation is used to track problem reports and feature requests related to MediaWiki code, other Wikimedia-specific components (such as extensions or tools), and Wikimedia wikis (such as Wikipedia).

Sorting and solving bug reports is a collaborative effort by users and developers of the community together with Wikimedia's bugwrangler.

Activity scope
Bug management is a perennial activity. Activities include:
 * coordinating, triaging, and organizing the current bug reports in Bugzilla
 * writing documentation for bug management
 * coordinating MediaWiki deployments
 * consider developing a friendly way (perhaps an extension) to allow Wikipedia users to report problems and record them in Bugzilla

Documentation
Note that this is work in progress.

For Bug Reporters

 * How to report a bug / Also see Bugzilla's own documentation

For Module Maintainers

 * How to add/edit products, components, versions, and default bugmail CCs in Bugzilla

For Developers

 * Annoying little bugs to start with
 * Getting developer access

For Triagers / Bugsquad Community

 * Project:WikiProject Bug Squad
 * Triage: information on the regular bug triage sessions, and tips on gardening our bug database. See also: How to triage. - TODO: Turn this into a triage guide.
 * TODO: Easy tasks to start with in Bugzilla (like Annoying little bugs, Bugzilla/Cleanup, Annoying large bugs?)
 * List of upstream bugtrackers and URLs
 * TODO: Greasemonkey scripts that save time triaging
 * TODO: Community input sources/forums to keep an eye on for bug reports
 * TODO: Stock answers (handy for reuse)
 * Bugsquad meeting / Bugday preparations

For Bugzilla Administrators / the Bugwrangler

 * Admins: Please file a report when changing products/components/keywords to avoid work duplication and entropy and to understand reasonings. This excludes trivial changes like component descriptions or assignees/CC lists.
 * Status updates of the Bugwrangler (Note: The bugwrangler is employed by the Wikimedia Foundation to do bug management, see scope above)
 * Random wild ideas of the Bugwrangler that do not necessarily make sense
 * TODO: Instructions on how to create new products/components in Bugzilla
 * TODO: Document Bugzilla and/vs. RT
 * TODO: Document Merging user accounts
 * Bugzilla backup procedure

For everybody (General / Misc)

 * An introduction to Bug report management in Wikimedia
 * Fields in the Bugzilla interface (not complete)
 * How are bugs fixed: How bugs are marked “Resolved: FIXED”.
 * TODO: Bug management/Bug access restrictions: When and why some reports (often Security issues) have restricted access
 * Workflow: Proposal for a new workflow on problem entry that would lead the user to OTRS, RT, or Bugzilla as appropriate