Thread:Project:Support desk/Error running the update script/reply (19)

So I installed MediaWiki using Softaculous, an option given to me through my cpanel. When you uninstall software, it does give you an option to keep the directory in the database.

I do have access to my FTP through my server. I believe that what you suggested is how I tried to update it the second time (the first time being using Softaculous's autoinstaller). I kept my LocalSetting.php file and extracted the new files into my server's MediaWiki directory, overwriting old files.

Regardless of what method I use, I encounter the same problem when I get to the updater. The first page of the updater worked fine (I was able to select my language). After that page, the updater, and the entire wiki, are blank white pages.

-Shawn