How to report a bug/pt

Estas diretrizes explicam como escrever um bom relatório de defeitos ou um pedido de novas funcionalidades (uma tarefa) no centro de gestão de tarefas da Wikimedia (consulte para saber mais). As tarefas com textos bem redigidos irão criar muito mais interesse por parte dos voluntários em colaborar na sua resolução.

Recomendações rápidas

 * De forma precisa
 * De forma clara: explique como reproduzir o problema, passo a passo, de modo a que as outras pessoas consigam reproduzir o defeito ou compreender o pedido.
 * Inclua apenas um problema por tarefa
 * Inclua quaisquer hiperligações e exemplos relevantes

Consegue reproduzir o problema?
Tente reproduzir o defeito usando uma versão recente do software, para ver se já foi corrigido. Se o problema estiver num site como a Wikipédia, pode tentar testar a última versão do software em test2.wikipedia.org.

Alguém já reportou o problema?
Use a caixa de procura no $mediazilla2 para ver se o erro já foi relatado. Pode também fazer buscas mais avançadas na página de buscas.

If you are unsure whether a bug has already been reported, you should report the bug. It is better to have duplicate bugs than it is to have unreported bugs.

Reportar um novo defeito ou requisitar uma funcionalidade
Se encontrou um defeito numa versão recente e ninguém ainda o reportou, então: Atribuído a: Você pode ignorar este campo: Os desenvolvedores definirão um responsável, quando planejarem trabalhar na tarefa.
 * 1) Go to phabricator.wikimedia.org and click "Tasks & bugs" in the side bar.
 * 2) Choose "Create task" in the upper right corner.
 * 3) Deverá iniciar sessão (ou registar-se) se ainda não o fez(veja "").
 * 4) Preencha, no mínimo, os seguintes campos:
 * 5) * Titulo: Uma frase curta que explique o problema (e não a sua sugestão de resolução)
 * 6) ** Bom:
 * 7) ** Mau:
 * 1) * Description: Full details of the issue, giving as much detail as possible. This can include:
 * 2) ** Para defeitos:
 * 3) *** Steps to Reproduce: Minimized, easy-to-follow steps that will trigger the described problem. Include any special setup steps.
 * Exemplo:
 * 1) *** Actual Results: What the application did after performing the above steps.
 * Exemplo:
 * 1) ***Expected Results: What the application should have done, if there was no bug.
 * Exemplo:
 * 1) ** For feature requests:
 * 2) *** A description of what you would like to achieve, and why. A user story is an effective way of conveying this.
 * Exemplo:
 * 1) **Please also provide any other information that might be useful, such as:
 * 2) ***the web browsers, skins, or computer systems you've seen the bug on;
 * 3) ***links or diffs to one or more pages where you encountered the bug; or
 * 4) ***whether the problem appears every time, only occasionally, only on certain pages, or only in specific circumstances.
 * 5) *To attach a log file or (but make sure that no confidential data is included or shown), click the Upload File button (a cloud with an arrow) in the tool bar of the Description field.
 * 6) * Selecione o produto onde encontrou o erro
 * 7) **Projects are how developers find tasks to work on. To identify the right project(s), use the search function (in the top right) to find its description.
 * 8) **This could be for example the project for the wiki software itself, or  for configuration changes on a Wikimedia site (see "").
 * 9) * Subscribers: You should ignore this field: If you know specific users who will be interested in getting notified of this task you can add them here.
 * 1) ***the web browsers, skins, or computer systems you've seen the bug on;
 * 2) ***links or diffs to one or more pages where you encountered the bug; or
 * 3) ***whether the problem appears every time, only occasionally, only on certain pages, or only in specific circumstances.
 * 4) *To attach a log file or (but make sure that no confidential data is included or shown), click the Upload File button (a cloud with an arrow) in the tool bar of the Description field.
 * 5) * Selecione o produto onde encontrou o erro
 * 6) **Projects are how developers find tasks to work on. To identify the right project(s), use the search function (in the top right) to find its description.
 * 7) **This could be for example the project for the wiki software itself, or  for configuration changes on a Wikimedia site (see "").
 * 8) * Subscribers: You should ignore this field: If you know specific users who will be interested in getting notified of this task you can add them here.

Check if your report is complete, then press the "Create Task" button. Your report will now be in the database and somebody will hopefully take a look at it soon.

The priority for the task will be set by developers who plan to work on the task (see Setting priorities).

É tudo! Obrigado por ajudar a melhorar os projetos MediaWiki e Wikimedia!

Reporting a JavaScript bug

 * See also: Help:Locating broken scripts

When you encounter a bug that may be related to JavaScript, do your best to identify error messages and copy them into the bug report.

It's especially important to provide all the information you have, because even the system administrators will have zero access to any error log. If you are unsure whether a feature you are using is based on JavaScript, try disabling JavaScript.

It's always helpful to include a screenshot with your report. It's often the easiest way to identify which feature you're talking about, and can often provide information which can help narrow down the error. Take care to hide any information you don't want to share, like other open browsers tabs or minimised chat windows.

Reporting a connectivity issue
If you are having difficulties to reach a Wikimedia website at all (slow internet connection etc.), please follow Reporting a connectivity issue.

Reporting a login problem
If you are having problems to log into your account, please follow Manual:How to debug/Login problems.

Ver também

 * How to Report Bugs Effectively por Simon Tatham
 * How to get the developer community to solve your problem, by User:MSchottlender-WMF, July 2017
 * Phabricator etiquette
 * Bug management/Bug report life cycle
 * Writing a good bug report or feature request
 * How to create a good first Bug Report (outdated)
 * Wikipédia: Reportar bugs e requisitar uma funcionalidade