Topic on Project:Support desk

One user gets no emails from their watchlist

5
173.9.119.118 (talkcontribs)

PHP 5.3.3 mysql 5.1.71 mediawiki 1.22.1

I have one user who never gets email alerts from her watchlist. I have defaulted her preferences. Her email is verified. Out of ideas.

88.130.73.139 (talkcontribs)

And all other users do get emails?

  • Something special with the e mail address? Some "strange" signs in it?
  • Otherwise I think the user's spam filter takes the mail out. Providers have lists of IPs/host names, which they consider spammy. I know of cases where mails from these IPs/hosts got deleted without notifying the mailbox owner.
173.9.119.118 (talkcontribs)

Yes others get email. I confirmed that there is nothing odd about the email address

It's not getting caught in a SPAM filter as I never see an email leave the wiki server in the sendmail logs

88.130.73.139 (talkcontribs)

Then the problem is somewhere on the wiki server: Either in sendmail or in MediaWiki.

Aaron Beaty (talkcontribs)

I know this is a fairly old post, but was this problem ever fixed?

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