Users seeing "You have made too many recent attempts on this account's password" when trying to login

We have your extension installed on a corporate internal wiki and we periodically see users with this error message presented "You have made too many recent attempts on this account's password"

They have had our helpdesk reset their AD password but still see this message when trying to get onto the wiki. The message never seems to go away ( we have tried leaving an account over a weekend but its still there after a few days ), do you know how to resolve this ?

Appreciate any help you can offer.

regards Rob

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Robskij‎10:06, 14 September 2010

This must be new. I've never seen this behavior. I'll take a look into it.

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Ryan lane‎05:06, 16 October 2010

 

Seems this is now a standard feature of MediaWiki. You'll need to disable it if you don't want that behavior.

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Ryan lane‎02:39, 2 December 2011

Hi Ryan,

It turned out that the caching mechanism (APC in this case) on the wiki server was caching the expired credentials. It was a simple case of getting the cache restarted then users could reconnect without issue.

regards Rob

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Robskij (talk)‎13:22, 4 April 2012